Excellent service, I’ve been using it for several years. The technical support works great. They responded to my request within just a few minutes and helped resolve the issue quickly. Special thanks... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
MooGold is an established global digital goods and services platform for gamers. Which provides the best professional game solution for all the gamers. We sell professional and affordable MMORPG currencies, power leveling service, game top-up and mobile top-up.
Contact info
Kuala Lumpur, Malaysia
- 011-56677135
- sales@moogold.com
- moogold.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great
Great! Best platform to buy game diamond.
Agent are also very helpful as they have made me instant refund of my mistaken recharge.
Fast support
This page is a scam
This page is a scam. Don't trust the positive comments because they are all bots. I wasn't given the gift card and I didn't get my money back either. I lost my money here it's all a scam. Positive comments are not natural, it is clear that they are bot.
just dont buy here they took 108€ from…
just dont buy here they took 108€ from me!
thank you ela
Very good thanks for crimson
Very good thanks for crimson
For helping me
Always top notch service from top up to…
Always top notch service from top up to customer service,always the best
Alvin was very reactive and my problem…
Alvin was very reactive and my problem got solved and my account is finally verified thanks to him. Thank you so much!
Worst support & order delay
This website is nightmare and don't even try to resell from this website because they will ask you about card detail and bank statement,it seems not bad right?
No, it's bad because even if you uploaded everything right they will still end up telling you awooo this thing is missing re upload again with this and that each time 24+ hours for respond
Customer service is incredibly useless at this case they won't do shyt for you and only texting you robotic scripted chat ,if you talk to them further they will close chat at your face and even not allowed to open another support chat untill next person support came that's also 4..5 hours but still they won't do shyt to your case
MooGold is the best site for Binance gift card
Yes 5 stars..Liz one of their customer service is amazing..try it.... I have been using MooGold for many years. they were good earlier on then they sort of dropped the ball, It was frustrating they ran out of cards all the time and took days to fill the order..I left for a few months.... But now something has changed....they have a new direction or new management but it is so much better. For anyone looking for Binance gift cards.. use this site it is unbeatable .. trust me you will not find a better price anywhere else and it is quick.
Assistant (WSY) is fast and friendly
Assistant (WSY) is fast and friendly. Solve the problem quickly within 10 minutes.
Very fast response and action
very poor stock management not…
very poor stock management not recommended for who want fast delivery i hope to be solved
good cs liza
The verification is a bit hard lucky…
The verification is a bit hard lucky the customer service is done the great job to help me to settle it
Absurd Verification Process: Support asked for a physical picture of a VIRTUAL card
I had the worst experience with MooGold's verification team. I made a legitimate payment using an official Virtual Card issued directly by my bank (Banco de Venezuela). The payment went through, but my funds got trapped in their endless "Verifying" loop.
I provided everything they asked for: official bank statements and internal bank receipts translated into English showing the exact source of funds. Despite proving ownership, their support agents are completely untrained to handle international banking. The final straw was an agent demanding a "front and back picture of the physical card"... for a 100% VIRTUAL bank card! It is physically impossible.
Except for one agent (wsy) who actually tried to help, the rest of the team was rude and unhelpful (just pasting bot scripts). Because of these absurd and impossible demands, I had to officially request the cancellation of my order.
I am leaving this review to warn others: if you use a virtual card, avoid MooGold. Their system will trap your money. I am currently waiting for management to process my FULL REFUND immediately
Excellent
Excellent service, I received my gift card instantly after paying for it
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








