Moovers Mobility Lovers Reviews 

483
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and professional staff, highlighting their helpfulness and friendly demeanor. Many appreciate the smooth and efficient processes for car collection and drop-off, particularly at the airport. The high quality of the cars, often described as clean, well-maintained, and new, also contributes to a very positive overall user experience. However, some customers noted occasional issues with service and car collection, including airport delays or difficulties locating their vehicle. A few others also reported problems with car condition or damage claims, such as faulty air conditioning, hidden damages, or disputed minor chips upon return.

What people talk about most

Service

People report positive experiences with service, with many customers praising the great service, friendly... See more

Staff

Reviewers mention positive feedback about staff, frequently describing them as friendly, helpful, and... See more

Product

Customers generally express satisfaction with the product, frequently highlighting the newness and... See more

User experience

Consumers find the user experience to be overwhelmingly positive, with many describing it as smooth,... See more

Location

Clients share ambiguous opinions on location, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best rental company I've ever had, 4 times already. Three times in Alicante and now for the first time on Mallorca. Good selection of well kept cars, very clear and transparent all-in pricing, just tw... See more

Company replied

Rated 5 out of 5 stars

Moovers has now become my default hire company in Spain. Booking process very easy, staff always friendly and helpful. Return process easy. Transport to and from airport is frequent. The WhatsApp comm... See more

Company replied

Rated 5 out of 5 stars

I don’t write reviews often, however, Moovers is one of the best car rental companies which you can use. Friendly (personal!) service, clear instructions, they inspect the car before (they m... See more

Company replied

Rated 5 out of 5 stars

Hired a car from Moovers recently. Paid for highest level of covers when booking to avoid a credit card security deposit (as we not dot have credit cards). Paid around £3 a day extra to have a Mercede... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

ES : Moovers Mobility Lovers somos el Rent a Car de la tranquilidad y la confianza. Encontrarás nuestras oficinas en el Aeropuerto de Alicante y en Dénia. Reserva con nuestra Tarifa Infinity , con seguro a todo riesgo y kilómetros ilimitados, para viajar sin preocupaciones con vehículos nuevos y premium. Puedes consultar todos las ofertas y condiciones en nuestra web, www.moovers.es. Elige entre más de 200 coches, y conduce el coche que elijas gracias a nuestros modelos garantizados. Gestiona todas tus reservas a través de la web, o por teléfono o WhatsApp, ¡como tu prefieras! Ven a visitarnos y recoger tu vehículo de 07:00 a 23:00 . GB : Moovers Mobility Lovers , we are a Car Hire focused in transparency, honesty and give you a piece of mind. You will find our office at Alicante Airport and Dénia. Hire your car with our Infinity Rate , a full package with unlimited millage and fully comprehensive insurance, made to travel hassle-free. You can find out more about our offers and terms and conditions on our website, www.moovers.es You will be able to chose between our more than 200 cars and drive the vehicle you have selected. Manage all your booking online, by phone or WhatsApp, up to you! Come to visit us and pick up your car from 07:00 to 23:00 .


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

483 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 63% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(483)

193 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

Highly recommended. Great service from pickup up to returning the car. Only a few minutes from airport. Booked last minute and was great value.

April 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Moovers are now our 'go to' Car Rental…

Moovers are now our 'go to' Car Rental Company. They are professional, quick at responding and very friendly. There is no hard sell and their pricing is very competitive - we use their fully inclusive package. Their offices are very close to Alicante airport and they provide a free shuttle. I would highly recommend this company.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

​A Hidden Gem in Alicante: Seamless Service from Start to Finish

I arrived at Alicante Airport on very short notice needing a car hire, and I am so glad I went to Moovers Mobi
​The service was exceptional, but I specifically want to mention Ariel. She was incredibly helpful and truly saved the day for me! She went above and beyond to make sure I was looked after, and the car she provided was brand new and absolutely spotless.
Ariel could not do enough to help, and her professionalism made a stressful situation easy. I will certainly be recommending Movers to all my family and friends.
​Once again, a massive thank you to Ariel and the team!

April 7, 2026
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Rated 5 out of 5 stars

Hired a car and it was a lovely little…

Hired a car and it was a lovely little Cleo, super clean and comfortable, very good staff super helpful, Lucus was very friendly and Jesus was also very helpful with my return, all handled soo smoothly no issues.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Arrived promptly when messaged.I went…

Arrived promptly when messaged.I went round the car with the attendant and took photos of the car, she asked me to point out any damages, the photos were then sent to my email.
I was very pleased with the car and returning it was easy.
First rate service, as this was my first time using them, I would definitely use them again.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used Moovers in the last year and I can highly recommend them to anyone. Anna was incredibly accommodating and quick to check the car over and take me to the airport for my flight. See you again soon! 😊

April 11, 2026
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Rated 5 out of 5 stars

Best experience

Never had such an easy rental procedure before. I was not sure of the keyless transaction before but it was a very smooth procedure and the customer service was available at short notice via whatsapp. We received a very new car. Everything was very good.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Jesus and all the team at Moovers have…

Jesus and all the team at Moovers have been excellent. They check the car both out and in with you to agree details of any damage, not like other hire companies who seem to want to catch you out so that they can charge extra damage fees. The car was in excellent condition and very clean. Pick up and drop off at the airport were also fast and efficient.
Will definitely use Moovers again.
Highly recommended

April 4, 2026
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Rated 5 out of 5 stars

Great experience

I’ve never done a ‘contactless’ pick up before so was a little unsure how it would work. We filled in the form a week or so before departure and emailed details of the second driver who was included on the policy we had chosen, as was full insurance, so no excess to worry about. Arrived in Mallorca after a 3 hour delay but on arrival there was a WhatsApp and an email with clear instructions (NB you will need to have data in order to unlock the car). It took us a little while to find the car because unfortunately the spaces in the car park did not have numbers, but that was not a problem (and was still far quicker than queueing up at an office). When we arrived at the car, the unlock code had timed out however I WhatsApp’d and had a reply within one minute with a new link and it was easy from there on in. The car park exit ticket and key were in the glove box as promised (you do have to pay the parking charge to leave the car park). The car itself was pristine – we were very happy with our choice.
On returning to the airport car park, I had not had any message with instructions on how to lock the car, however I WhatsApp’d and within a few minutes I received a response with a new code. Overall much much quicker than having to queue up at an office and I would definitely use them again.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very simple collection and drop off

Very simple collection and drop off. Would definitely use again. Nice up grade on car as well which was a nice surprise.
Took all the faff of waiting at a desk after our flight, we were on the road in minutes after collection of our bags.

April 2, 2026
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Rated 1 out of 5 stars

Your response to my last review

Ref: Your response to my last review "False information given about insurance." You clearly did not understand my review. I didn't say I disagreed with your terms. I said that we were given false information about them in an attempt to get us to pay for expensive insurance we didn't need. Specifically, even though according to your terms if we didn't take out additional insurance we would only be liable for the 1000 euros excess, we were told we would be potentially liable for the full cost of replacing the car.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Reply from Moovers Mobility Lovers

Reply from Moovers Mobility Lovers

An hour ago
Hi Kevin: we're sorry you disagree with our terms. Our job is always to keep the customer informed, but we don't force anyone to purchase additional insurance. Best regards, the Moovers team.

I was told that my Discover Cars insurance wasn't valid. I was lied to and given the hard sell. €160 for 6 days. The man should be sacked. Your idea of keeping the customer informed is actually to commit fraud.

March 31, 2026
Unprompted review

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