Russ who dealt with us was absolutely fantastic. He was very clear about the car, sent videos and as much information as we could need. He made the process so easy and enjoyable. Would absolutely rec... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Peter was extremely helpful and patient during the whole process, he made sure I was getting the best deal possible for my finance and kept me updated throughout. I never felt pressured at any point a... See more
Company replied
Perfect customer service easy to deal with from start to finish going above and beyond from first contact through to being picked up from the station and handover of the car. Had brilliant service all... See more
Company replied
Simon in Sales, Elvis and Ama were brilliant. My whole journey of reviewing, purchasing and delivery was very good. I was kept updated, they helped me with an independent aa inspection too. Thanks fol... See more
Company replied
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Nice facilities lovely cars all around
Nice facilities and easy to find. Superb choice of motor vehicle. Excellent customer service and great support from Jamie.
June 18, 2026
Unprompted review
Reply from Motorgurus
Thank you for taking the time to leave such a positive review.
We're delighted to hear that you found our dealership easy to find and enjoyed browsing our wide selection of vehicles. Providing excellent customer service is at the heart of what we do, so it's fantastic to know that Jamie was able to offer great support throughout your visit.
We really appreciate your kind words and your support of Motorgurus. We hope you enjoy your new vehicle and look forward to welcoming you back in the future.
Recently purchased a car
Recently purchased a car, i travelled over an hour to see and then collect the car with no issues at all! No pushy car sales tactics just a simple purchase, no issues when i asked to test drive the car either! Handled everything for me to drive the car away and repaired any minor dents/scratches and even refurbished all of the alloy wheels without hesitation! Fantastic customer service.
June 17, 2026
Unprompted review
Reply from Motorgurus
Thank you for taking the time to leave such a fantastic review.
We're delighted to hear that your experience with us was straightforward and stress-free from start to finish. We believe buying a car should be an enjoyable process, so it's great to know you appreciated our no-pressure approach and were able to test drive the vehicle with confidence.
We're also pleased that the preparation work, including the alloy wheel refurbishment and cosmetic repairs, met your expectations. Our team always aims to present every vehicle to the highest standard and make sure our customers can drive away happy.
Thank you again for your kind words and for travelling to see us. We truly appreciate your business and wish you many happy miles in your new car. If we can help with anything in the future, please don't hesitate to get in touch.
Amazing assistance
Amazing assistance, friendly atmosphere, absolutely no pressure.
Will be happy to return here for future purchases and I will be recommending to my friends.
June 17, 2026
Unprompted review
Reply from Motorgurus
Thank you for your wonderful review.
We're so pleased to hear that you enjoyed the relaxed and friendly atmosphere during your visit. Providing a pressure-free buying experience is something we take great pride in, so it's fantastic to know that came across.
Your recommendation means a lot to us, and we're delighted that you'd consider returning for future purchases. We truly appreciate your support and look forward to welcoming you, your friends, and family in the future.
Enjoy your new car, and thank you again for choosing us!
Thanks Dan
Thanks Dan. Really helpful and quick and effective service. Thanks
June 14, 2026
Unprompted review
Reply from Motorgurus
Thank you for your kind review.
We're delighted to hear that Dan was able to provide you with helpful, quick, and efficient service. We always strive to make the car buying process as smooth and straightforward as possible, and it's great to know that your experience reflected that.
We'll be sure to pass your comments on to Dan. Thank you for choosing Motorgurus, and we hope to see you again in the future.
Great service from Russ
Great service from Russ. He was very knowledgeable and helpful and woukd definitely recommended
June 13, 2026
Unprompted review
Reply from Motorgurus
Thank you for your great review.
We're delighted to hear that Russ provided you with such knowledgeable and helpful service. Our team works hard to ensure every customer has a positive and informed buying experience, so it's wonderful to know Russ made such a good impression.
We really appreciate your recommendation and your kind words. Thank you for choosing Motorgurus, and we hope to welcome you back again in the future.
Great service
Great service, very knowledgeable and more than happy to go that extra mile 10/10 thank you Owen
June 11, 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review.
We're delighted to hear that Owen provided such knowledgeable service and was happy to go the extra mile to help. Delivering exceptional customer care is something we pride ourselves on at Motorgurus, so it's great to know your experience reflected that.
We'll be sure to pass your kind comments on to Owen. Thank you for your support and for awarding us a 10/10 rating. We hope to welcome you back again in the future.
A very great experience with Russ
A very great experience with Russ from purchasing the car, He is an asset to the company and everything was very well explained and shown would highly recommend him to the customers looking to purchase a car and a very smooth process for us.
June 6, 2026
Unprompted review
Reply from Motorgurus
Thank you for your wonderful review.
We're delighted to hear that you had such a great experience with Russ during your car purchase. Providing clear information, honest advice, and a smooth, hassle-free process is exactly what we aim for, so it's fantastic to know Russ delivered that for you.
Your kind words mean a lot, and we'll be sure to pass your feedback on to Russ. We're proud to have him as part of the Motorgurus team.
Thank you for your recommendation and for choosing Motorgurus. We wish you many happy miles in your new car and look forward to helping you again in the future.
Russ was very helpful made the transfer…
Russ was very helpful made the transfer nice and easy, made it an easy process would recommend!10/10
June 5, 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Russ made the transfer nice, easy, and stress-free for you. Your recommendation means a lot to us, and we’re glad you had a 10/10 experience with MotorGurus. Enjoy your new car!
Dan was very helpful in purchasing my…
Dan was very helpful in purchasing my car and very patient
June 4, 2026
Unprompted review
Reply from Motorgurus
Thank you for your lovely review! We’re really pleased to hear Dan was helpful and patient throughout the purchase of your car. We truly appreciate your feedback and hope you enjoy your new vehicle!
Cars
I had a great experience with MotorGurus. They were incredibly helpful throughout the process of finding my car, making everything straightforward and stress-free. The team took the time to understand exactly what I was looking for. Thanks to their support, I was able to find the right car quickly and with confidence. I would highly recommend MotorGurus to anyone looking for a reliable and professional service when searching for their next vehicle.
May 2, 2026
Unprompted review
Reply from Motorgurus
Thank you for your wonderful review! We’re delighted to hear you had such a great experience with MotorGurus and that our team made the process straightforward and stress-free. It’s great to know we helped you find the right car quickly and with confidence. We really appreciate your recommendation and hope you enjoy your new vehicle!
Bought a golf R of motor gurus and it…
Bought a golf R of motor gurus and it was very straight forward, got the car within a few days.
Russel was a big help with everything if i had any questions he answered them very soon and supplied me with every bit of information i needed
Would recommend this company to anyone wanted to purchase a car
June 3, 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re really pleased to hear your Golf R purchase was straightforward and that you received the car within just a few days. It’s great to know Russell was helpful, responsive, and provided all the information you needed throughout the process. We truly appreciate your recommendation and hope you enjoy your new car!
Dizzy has excellent customer service
Dizzy has excellent customer service, I would definitely recommend buying a car from motorgus
June 2, 2026
Unprompted review
Reply from Motorgurus
Thank you for your lovely review! We’re really pleased to hear Dizzy provided excellent customer service. We truly appreciate your recommendation and are glad you had a great experience buying your car from MotorGurus!
Great service from Dizzie
Great service from Dizzie, really helpful friendly and professional. Would recommend
May 30, 2026
Unprompted review
Reply from Motorgurus
Thank you for your great review! We’re really pleased to hear Dizzie provided helpful, friendly, and professional service. We truly appreciate your recommendation and are glad you had a positive experience with MotorGurus!
Professional and friendly
Friendly, professional and made the purchase enjoyable. Russ was great. Will definitely buy from again.
May 29, 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Russ made your purchase enjoyable with friendly and professional service. We truly appreciate your kind words and look forward to welcoming you back to MotorGurus in the future!
Dan was really pleasant to deal with
Dan was really pleasant to deal with, kept us up to date with service and MOT.
Quick handover and smooth transaction.
Thank you so much I love my S3
Would definitely recommend
May 29, 2026
Unprompted review
Reply from Motorgurus
Thank you for your lovely review! We’re really pleased to hear Dan was pleasant to deal with and kept you updated throughout the service and MOT process. It’s great to know the handover was quick and the transaction went smoothly. We truly appreciate your recommendation and hope you enjoy your Audi S3!
Dan was brilliant
Dan was brilliant, kept us informed. Got my finance for me. 5 star
May 28, 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic 5-star review! We’re really pleased to hear Dan was brilliant, kept you informed throughout, and helped arrange your finance. We truly appreciate your feedback and are glad you had a great experience with MotorGurus!
Great to deal with it
May 25, 2026
Unprompted review
Reply from Motorgurus
Thank you for your great review! We’re really pleased to hear you found MotorGurus great to deal with. We truly appreciate your feedback and hope you enjoy your new car!
Very professional
Owen was incredibly friendly, he had answers to all my questions and was accommodating with any requests I had. The dealership was well maintained and tidy with a great atmosphere.The overall purchasing process was very smooth and easy to follow. I would most certainly recommend purchasing from Motorgurus.
May 23, 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Owen was friendly, helpful, and accommodating throughout your visit. It’s great to know you found the dealership well maintained with a welcoming atmosphere, and that the purchasing process was smooth and easy to follow. We truly appreciate your recommendation and hope you enjoy your new car!
Very good customer service
Very good customer service
Polite and friendly
Would purchase a car again from these
May 22, 2026
Unprompted review
Reply from Motorgurus
Thank you for your great review! We’re really pleased to hear you received polite, friendly, and very good customer service from the MotorGurus team. We truly appreciate your feedback and would be delighted to welcome you back when you’re ready for your next car!
Purchased an Audi a6
Purchased an Audi a6 - Peter was extremely helpful on getting all information, servicing Etc sorted ready for my collection. Very smooth hand over. Highly recommend
May 22, 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Peter was extremely helpful in getting all the information, servicing, and everything else sorted ready for your collection. It’s great to know the handover was smooth, and we truly appreciate your recommendation. Enjoy your Audi A6!
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