Russ who dealt with us was absolutely fantastic. He was very clear about the car, sent videos and as much information as we could need. He made the process so easy and enjoyable. Would absolutely rec... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Peter was extremely helpful and patient during the whole process, he made sure I was getting the best deal possible for my finance and kept me updated throughout. I never felt pressured at any point a... See more
Company replied
Perfect customer service easy to deal with from start to finish going above and beyond from first contact through to being picked up from the station and handover of the car. Had brilliant service all... See more
Company replied
Simon in Sales, Elvis and Ama were brilliant. My whole journey of reviewing, purchasing and delivery was very good. I was kept updated, they helped me with an independent aa inspection too. Thanks fol... See more
Company replied
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Good
Good experience, everything was quick and smooth. The process was easy, communication was clear, and I’m very happy with the car. Would definitely recommend.
May 2, 2026
Unprompted review
Reply from Motorgurus
Thank you for your great review! We’re really pleased to hear you found MotorGurus good to use and that Dan looked after you. We truly appreciate your feedback and would be happy to welcome you back again in the future!
Excellent service from Start to finish…
Excellent service from Start to finish from Russ. Also lovely service from Ana the delivery guy who was very helpful and pleasant too. Would definitely shop here again 🙂
April 21, 2026
Unprompted review
Reply from Motorgurus
Thank you for your excellent review! We’re really pleased to hear Russ provided great service from start to finish, and that Ana was helpful and pleasant during the delivery. We truly appreciate your feedback and would be delighted to welcome you back to MotorGurus again in the future!
Simon has been great with everything
Simon has been great with everything, got me out on a test drive after viewing the car and couldn’t be more happier with it all
May 1, 2026
Unprompted review
Reply from Motorgurus
Thank you for your great review! We’re really pleased to hear Simon looked after you and got you out on a test drive after viewing the car. It’s fantastic to know you’re happy with everything, and we truly appreciate your feedback. Enjoy your new car!
Russ was helpful and professional from…
Russ was helpful and professional from 1st contact. Thanks Russ
May 1, 2026
Unprompted review
From inquiry to sale day any and all…
From inquiry to sale day any and all interactions with the salesman joel was extremely helpful and informing.
April 29, 2026
Unprompted review
Reply from Motorgurus
Thank you for your great review! We’re really pleased to hear Russ was helpful and professional from the very first contact. We truly appreciate your feedback and hope you enjoy your new car!
Service was outstanding from Joel
Service was outstanding from Joel, Would highly recommend.
April 25, 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Joel provided outstanding service. We truly appreciate your recommendation and hope you enjoy your new car!
excellent service from Dan
April 24, 2026
Unprompted review
Reply from Motorgurus
Thank you for your great review! We’re really pleased to hear Dan provided excellent service. We truly appreciate your feedback and hope you enjoy your new car!
The experience was very personal and…
The experience was very personal and warming. Joel (sales rep) was incredibly helpful and friendly. Answered every question I had and didnt hide anything. Thank you Joel, Thank you Motor gurus.
April 21, 2026
Unprompted review
Reply from Motorgurus
Thank you for your lovely review! We’re really pleased to hear your experience felt personal and welcoming. It’s fantastic to know Joel was helpful, friendly, and answered all your questions openly throughout the process. We truly appreciate your kind words and hope you enjoy your new car!
Reply from Motorgurus
Thank you for your great review! We’re really pleased to hear you’re happy with your car and that Owen was helpful throughout your purchase. We truly appreciate your feedback and hope you enjoy your new vehicle!
Very good and attentive service
Very good and attentive service from the staff, would recommend
April 21, 2026
Unprompted review
Reply from Motorgurus
Thank you for your great review! We’re really pleased to hear you received very good and attentive service from our team. We truly appreciate your recommendation and hope you enjoy your new car!
Terrible company
Terrible company. I brought a car for over seven thousand pounds and after just one week the gearbox went. After I had it checked over by a mechanic he found that not only was the gearbox gone but three of the tyres needed replacing. It was leaking oil. And the brake pads was worn down to a dangerous level. I tried to contact them to return the car for a refund but I have been ignored. I am now leaving it to my solicitor to sort out as I want my money back. Please do not do business with this company.
April 3, 2026
Unprompted review
Reply from Motorgurus
Thank you for your feedback. We’re sorry to read this review, however we do not believe it accurately reflects the situation or the communication that has taken place.
We take all customer concerns seriously and always aim to deal with any issues fairly and professionally. If there are any genuine outstanding concerns, we would encourage you to contact our management team directly with the vehicle details and any supporting information so the matter can be reviewed properly.
MotorGurus remains committed to providing a transparent and professional service to all customers.
Peter gave a great service .
April 19, 2026
Unprompted review
Reply from Motorgurus
Thank you for your great review! We’re really pleased to hear Peter provided great service. We truly appreciate your feedback and hope you enjoy your new car!
Excellent experience buying a car from…
Excellent experience buying a car from motor guru’s - Peter was brilliant. Looking forward to driving our new car!
April 19, 2026
Unprompted review
Reply from Motorgurus
Thank you for your excellent review! We’re really pleased to hear you had a great experience buying your car from MotorGurus and that Peter was brilliant throughout. We truly appreciate your feedback and hope you enjoy driving your new car!
Great customer service
Great customer service, lovely team, Pete was very nice and helpful. No hassle very direct and honest. Car was ready and lovely. Thanks team
April 18, 2026
Unprompted review
Reply from Motorgurus
Thank you for your lovely review! We’re really pleased to hear you received great customer service from our team and that Pete was helpful, honest, and easy to deal with. It’s great to know your car was ready and looking lovely. We truly appreciate your feedback and hope you enjoy your new car!
Excellent customer service with Joel
Excellent customer service with Joel
Very pleasant experience
Definitely recommend using motorgurus
April 18, 2026
Unprompted review
Reply from Motorgurus
Thank you for your excellent review! We’re really pleased to hear Joel provided great customer service and made your experience a pleasant one. We truly appreciate your recommendation and hope you enjoy your new car!
Got through to russ who was very…
Got through to russ who was very helpful and professional, explained everything to me and also made my experience very easy would highly recommend, motogurus are truly the best
April 18, 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Russ was helpful, professional, and explained everything clearly throughout the process. It’s great to know he made your experience easy and enjoyable. We truly appreciate your recommendation and your kind words about MotorGurus!
Experience was perfect
Experience was perfect. Great customer service from start to finish, very friendly and and helpful staff.
Will recommend to to anyone.
April 17, 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re really pleased to hear your experience was perfect from start to finish and that our team were friendly, helpful, and provided great customer service. We truly appreciate your recommendation and hope you enjoy your new car!
Reply from Motorgurus
Thank you for your great review! We’re really pleased to hear you received professional service from the MotorGurus team. We truly appreciate your feedback and hope you enjoy your new car!
Pete made the whole process of buying a…
Pete made the whole process of buying a car really straightforward and painless. Good quality car at a good price with great customer service.
April 16, 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Pete made the whole process straightforward and stress-free. It’s great to know you’re happy with the quality of the car, the price, and the customer service you received. We truly appreciate your feedback and hope you enjoy your new car!
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