Motorpoint - Derby Reviews 

Josh and Wes were really helpful
Is getting us a car sorted. Really polite and put us at ease throughout the whole process.

Bought a car in early August but have still not received the log book which was sent for by post by Motorpoint, was told by the DVLA this should take about 4 weeks it is now 5 so they are regarding it as lost .I have now rang Motorpoint 4 times ,3 times I was promised a call back that never happened and on the 4th occasion I was just ignored so it seems when you want to buy a car they ll go to the ends of the earth but the aftercare service is none existent!

Taylor and conor were amazing sorted everything out for us , service was exceptional and staff lovely

Efficient and friendly staff

Brilliant, absolutely floorless customer sales, all the staff involved where so nice and so professional at there jobs, right from the first viewing and right to the handover. This is our 3rd car over the last 8 years from Motorpoint and they are so good. We had a budget we had to stick too and the chap we saw (Conor Webster) went out on a limb and was so accommodating to find us a vehicle to fit within our budget range. There's a reason why we keep going back to Motorpoint, the service and cars are spot on. Thank you guys, Karon & Dave Stewart

All staff very helpful, explained process and provided information on MOT’s, service history, owners, insurance bands, and time left on manufactures warranty. Explained extended warranty availability. Was very impressed. Thank you

We had used MotorPoint quite a few years before when buying a car so when we decided to part with it we decided to go back. We saw a particular car on line and as it was at our nearest branch we went to look. And with the assistance and knowledge of one of the sales team we were very happy and made our purchase, trading in the original car we got from them too. Can highly recommend them.

Great service. Great staff.

from looking to buying no stress

Excellent service and helpful staff.

Really well looked after. Easy process and quick turnaround. I was able to collect car within a few days. The staff are friendly and helpful. I noticed that speaker wasn't working and they are now sorting it with no issues at all. Good communication.

Good service and price.

The sales perosn Jake was very helpful without applying any pressure on us

Excellent customer service. Loan agreement took no time at all and had our new car within 48 hours.

Ongoing. We wait and see.

The team were very professional and we were sorted with a new vehicle and driving out on the same day - Geoff was particularly helpful!

Fifth car from Motorpoint and more than happy with all of them. Service top marks, value very keen. They whole buying experience is brilliant.

I was made very welcome during my visit. The staff were very polite and not pushy at all throughout the purchase of my car. The whole process was quick, easy and i was able to take the car away the same day. Well done Motorpoint Derby for all your help!

Very helpful staff relaxed viewing with offer of unaccompanied test drive and hybrid vehicle had battery topped up as requested. Bailey was both professional and friendly can recommend for easy transaction. Small issues with car after purchase was dealt with immediately by Chloe who arranged local dealer to action rather than having to return car to Derby.
Many thanks N Smith.