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Motorway Reviews 

108,598
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 21,229 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly praise the very straightforward selling process, noting that uploading vehicle details and photos is remarkably easy, fast, and well-guided. People frequently mention the exceptionally helpful staff and the smooth communication provided throughout every single stage of the entire transaction. Some reviewers were not happy with the final price, mentioning that dealers reduced cash offers during collection or that valuations felt lower than expected. Consumers also faced occasional communication hurdles when trying to resolve issues, finding it quite frustrating when vehicle values dropped unexpectedly after receiving initial estimates.

What people talk about most

Service

Clients share positive opinions on service, highlighting an efficient and reliable platform for selling cars... See more

Price

People report ambiguous experiences with price, as opinions on vehicle valuations vary widely among... See more

User experience

Users describe positive interactions with user_experience, highlighting a straightforward and simple process... See more

Staff

Customers report appreciation for the staff, highlighting that team members are consistently helpful,... See more

Customer service

Consumers find customer service to be positive, highlighting that the support team is helpful, quick to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Simple enough process, requires some effort to complete the car details, pics and history but the app is very self explanatory. After everything’s uploaded an agent assists you through the rest of the... See more

Rated 5 out of 5 stars

Selling process straightforward with Motorway. (Be honest about condition to stop the possibility of a reduction in offer later). No problem for us. Car sold for the mutually accepted valuation. Hilto... See more

Rated 5 out of 5 stars

Very easy to sell and pick up happens quickly. Car was valued approx £600 less than original estimate. Bid price was less than agreed value but I accepted it. Dealer then knocked off £50 at pick up... See more

Rated 5 out of 5 stars

Process was simple & explained in depth, including options when vehicle did not sell. Pickup & payment were straightforward & completely hassle free. Much better price than a similar company that may... See more


Company details

  1. Car Dealer
  2. Online Marketplace

About Motorway

Written by the company

Motorway is the UK's first and biggest car-selling-only platform - connecting private car sellers with 8,000+ verified dealers in our network - that's two thirds of the UK market. Since launching in 2017, over a million people have chosen us to help sell their cars, with a car sold every two minutes.

Our platform makes the whole process simple, secure, and stress-free. Sellers get a great price, fast. Dealers get high-quality stock on their forecourt, fast. Win, win.

If you need help, our friendly team is ready to support you with any questions you may have.

Our office hours are Monday-Friday 9am-7pm, Saturday, Sunday and bank holidays 9am-5pm. Our contact details are below.

Why choose Motorway?

Getting more money for your car has never been easier. With Motorway, you get a free, instant valuation and thousands of verified dealers competing to give you their best offer. This competition means that, on average, sellers walk away with £1,600 more than part exchange*. It's the easy way to sell your car, with home collection and quick payment. Job done.

  • You get a great price – 84% beat market price**
  • 1 million people have used Motorway to help sell their car
  • A car sold every 2 minutes
  • 8,000+ verified dealers in our network - that’s two thirds of the UK market
  • Profile your car in no time at all
  • Rated 'Excellent' with 100,000+ Trustpilot reviews
  • Fast, fair and no fuss

When it works like this, it's no wonder over 1 million people have used Motorway to help sell their car. Enter your registration to get an instant valuation and your car's best price.

*On average Motorway sellers got £1,600 more for their vehicle vs part exchange offers (based on a customer survey in April 2026). Visit motorway.co.uk/claims

**84% of sellers got more than market price for their car. Validated against two independent sources. Visit motorway.co.uk/claims

Over 1 million people have used Motorway to help sell their car

Written by the company

How we do it
Everything we’ve built at Motorway is focused on one goal: helping people get the best price and sell their car with confidence. That means using smart technology to make profiling your car easier, creating competition through daily auctions where 8,000+ verified dealers compete to buy your car – helping drive your price higher. It’s how we’ve built a platform that’s helped over 1 million people sell their cars across the UK.
With you at every step
Selling a car can feel like a big deal, because it is. That’s why we’ve designed every part of Motorway to make selling feel simpler, safer, and fully supported. Our AI-powered profiling helps you create an accurate listing, while every dealer is verified before they can bid on your car. We help settle outstanding finance, secure your payment before your car leaves the driveway, and have a support team available by phone and live chat throughout your journey.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

109K reviews

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4.4

All reviews

(108,598)

20,589 reviews in the last 12 months

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Rated 4 out of 5 stars

The app was very easy to use and take…

The app was very easy to use and take photos of your car and contacting them was easy however I would say if you are not happy with your first offer I would phone them up and reduce the price to nearer to what you really want here is what I done they valued my car at £23500 the first offer was £19500 I refused this and called them to make it £21500 I ended up getting £20900 which is what I needed to pay off my finance with £200 over hope this helps

August 16, 2026
Rated 5 out of 5 stars

An easy and swift selling process. Very efficient.

Communication at every stage was very clear and the portal was easy to use. The price agreed with the buyer was a fair one considering some of the work that needed doing to the car. The collection service was extremely efficient and I could not believe how quickly I received my payment once everything had been agreed.

August 15, 2026
Rated 4 out of 5 stars

Sold a 8 year old mini countryman

Sold a 8 year old mini countryman. The sale process - posting profile, auction - worked very smoothly. The process with the eventual buyer was excellent with no "price chipping", virtually instant payment after collection inspection.
Initial valuation proved optimistic, but I still sold for £1100 above part-exchange and another dealer offer, which was OK for me.
I did find myself bombarded with texts and emails (I appreciate some people need a lot of prompting) and Motorway's internal system seemed to lack synchronisation on occasions e.g. asking for information that I had already provided, had acknowledged and was visible on the profile.
Nevertheless I was very pleased with the overall experience and outcome.

August 15, 2026
Rated 5 out of 5 stars

Selling my car via Motorway was simple

Selling my car via Motorway was simple, their app guides you through the entire process, including taking the right photos. The entire process was completed in 3 days and I achieved the price that I wanted for my car, which was a good deal more than I had been offered as a part-exchange price. All in all, a very good experience.

August 14, 2026
Rated 5 out of 5 stars

Easy sakes peocess

Easy to set up the profile of vehicle as they guide you right through the process. Very responsive customer service. Great app. Made the said process very easy and tension free. Overall happy.

August 16, 2026
Rated 5 out of 5 stars

From the very beginning Motorway was…

From the very beginning Motorway was professional and efficient and explained every step of the process. My car sold for a good price within a day, was collected two working days later, and the handover was handled brilliantly by the two colleagues who collected it. Would definitely recommend.

August 16, 2026
Rated 5 out of 5 stars

If I could give 6 stars I would

If I could give 6 stars I would! Absolutely seamless and easy process!

Quite simple, went and washed my car and then used the app to take all the angles required of the car from 23 different shots. So simple though with the guide on how to do the shots. So photographed in 10 mins of my time.
The suggestion on approx price that car will sell for and 24 hours later, boom - it’s sells for several hundred pounds more than guessed.
Messaged to ask what days are convenient to collect in the week for them to only ring next day and say can we collect today?
Absolutely come get it, later that day and 30 mins later, the car is gone and I’ve received the surplus money in my bank account and confirmation the buyer paid the finance.

Selling my car with motorway was actually more of a pleasure and easier than buying the car!

Just incredible, for the sake of maybe making a few hundred quid extra with a private sales… consider how much your time is worth. Motorway every time!

July 14, 2026

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