Move motorcycles Reviews 1,573

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 611 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its efficiency and promptness, often noting that their motorcycles arrived in perfect condition and sometimes even earlier than expected. The staff, including the drivers, are frequently highlighted for being professional, friendly, and helpful, providing excellent communication throughout the entire process. People are very satisfied with the overall service, emphasizing the care taken with their bikes during transit and the clear updates provided at every stage. Many also commend the customer service for being responsive and going above and beyond to accommodate their needs, making the experience stress-free and highly recommendable.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting its professionalism, efficiency, and... See more

Product

People report positive experiences with the product. Customers consistently praise the excellent condition of... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from Move motorcycles. Bought the bike on Thursday and had it delivered Monday lunchtime. Kept me informed from the moment they received the order right through to a one hour deliv... See more

Rated 5 out of 5 stars

Fantastic service, fully informed all the way through the process. Bike looked after well and photos taken at all stages. They also brought the spare parts back too, including twin seats. I would de... See more

Rated 5 out of 5 stars

Incredibly friendly service from the get go. Texts sent to inform me of each step and what was happening next re delivery. Direct contact from the driver, Keith, and an exact delivery time on th... See more


Company details

  1. Shipping Company
  2. Courier and Delivery Service

Written by the company

Nationwide Motorcycle Transport, long distance Collection & Delivery Specialists, all makes & models, Covid compliant using PPE & social distancing. 30 years experience in the motorcycle trade.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Bike Delivery

Hi,
Was kept informed by text on the delivery date and updated on the time.
Phil was a gentleman to speak with when dropping the bike off.
Note the van is very well equipped with wheel clamps and ratchet straps etc to prevent any damage.
Excellent service.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, was kept up to date on progress and the equipment used to transport the bike was top notch. Would highly recommend!

March 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Motorcycle collection.

I had a bike collected from my home. The driver kept me well informed as to what time he would likely arrive. It was spot on. The Driver was very polite did everything he could to make sure everything was done properly & I was satisfied. I couldn't fault Movemotorcycles at all & I very highly recommend them for a professional reliable job.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Really excellent service

Really excellent service. Easily booked online. Good support from the team, particularly Mike who did the delivery, on time, with no drama’s. Would definitely recommend regards price and reliability.

March 10, 2026
Unprompted review
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Rated 5 out of 5 stars

First time using move to move a bike…

First time using move to move a bike roughly 400 miles up the country. Driver was professional and upon opening the van up you can see how well your bike is secured in and taken care with. Highly recommended and you can see why the stars are 5 rating. Perfect company will use again and recommend to anyone

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely superb service

Absolutely superb service, went out the way to collect the bike and delivered to my door 3 working days later, thumbs up to Andy who sorted it and Philip who delivered the bike. Would use again and again ...

March 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Top quality as usual

As usual, top quality service, great communication, staff who care about your bike…if Carlsberg did bike transportation…

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Homecoming

Appointment booked and the team stuck to the plan. Friendly, helpful & cheerful from start to finish.

March 19, 2026
Unprompted review

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