Move motorcycles Reviews 1,573

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 611 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its efficiency and promptness, often noting that their motorcycles arrived in perfect condition and sometimes even earlier than expected. The staff, including the drivers, are frequently highlighted for being professional, friendly, and helpful, providing excellent communication throughout the entire process. People are very satisfied with the overall service, emphasizing the care taken with their bikes during transit and the clear updates provided at every stage. Many also commend the customer service for being responsive and going above and beyond to accommodate their needs, making the experience stress-free and highly recommendable.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting its professionalism, efficiency, and... See more

Product

People report positive experiences with the product. Customers consistently praise the excellent condition of... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from Move motorcycles. Bought the bike on Thursday and had it delivered Monday lunchtime. Kept me informed from the moment they received the order right through to a one hour deliv... See more

Rated 5 out of 5 stars

Fantastic service, fully informed all the way through the process. Bike looked after well and photos taken at all stages. They also brought the spare parts back too, including twin seats. I would de... See more

Rated 5 out of 5 stars

Incredibly friendly service from the get go. Texts sent to inform me of each step and what was happening next re delivery. Direct contact from the driver, Keith, and an exact delivery time on th... See more


Company details

  1. Shipping Company
  2. Courier and Delivery Service

Written by the company

Nationwide Motorcycle Transport, long distance Collection & Delivery Specialists, all makes & models, Covid compliant using PPE & social distancing. 30 years experience in the motorcycle trade.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Superb company for getting your bike…

Superb company for getting your bike delivered. Really helpful guys and managed to get my bike to me early as I had a week off work
Bike was delivered in great condition and the driver Jason was brilliant. Nice bunch of guys who will get the job done for you.
Highly recommended.

March 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Great communication from start to…

Great communication from start to finish. I spoke with Andy on the phone and explained my tight timescale for receiving the bike, and he really went above and beyond to make it happen. The bike arrived the very next day, and I even received a delivery update that same evening at 7:30. (After hours)

Huge thanks to Andy and the team for such excellent service. I’ll definitely be using them again for any transport needs!

Cheers
Ricky
Location- Cardiff

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. There was an issue with late collection and Delivery from the supplier “Not Moves fault at all”. The guys at Move sorted and chased the issue for me, and They went out of there way to delivered the bike in there own time! so I would have the bike for the weekend. Thanks again Move for all your help

March 9, 2026
Unprompted review
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Rated 3 out of 5 stars

3 stars for lack of communication

I was not consulted with over the delivery day or approx time. It's fortunate in this case that I wasn't already busy. The review was definitely promoted via a message.

The driver was brilliant. His communication was absolutely spot on.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Communication was excellent, I was informed when my bike was picked up and when it would be delivered.
Tony the driver rang in advance to check I would be in and arrived exactly when he said he would.
This is an excellent service and now I am aware of them would not hesitate to reccomend them.

March 11, 2026
Unprompted review
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Rated 5 out of 5 stars

The professionals choice

I work for a major motorcycle brand and can say from a place of experience that Move Motorcycles are right up there. Easy booking, fair prices, driver contact, photographed the bike, securely strapped, delivered quickly. What more can you ask.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient, very friendly, very accomodating. Andy bent over backwards to get the bike delivered on the date I required. Many thanks

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

My motorcycle arrived properly secured…

My motorcycle arrived properly secured in the vehicle. It was unloaded with the utmost care at all times and the driver walked it over to where he helped me park it securely. All the documents were together in a clear folder and I was given the two keys.

The driver was helpful, friendly and professional. I have no hesitation in using them again should the need arise

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Mike dropped my R1 off with a big smile, he is a biker himself and understood the excitement. Move sent me regular updates from when my bike was collecting to when it was delivered. All in all, excellent service from these guys!

March 7, 2026
Unprompted review

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