Excellent buying experience, ordered on the 7th Dec delivered on the 10th Dec! Unfortunately one of our flavours were incorrect but my husband had already opened the container before realising. Not h... See more
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Spoke with Clark over the phone and then continued the conversation via email. Very helpful & polite chap. Great service, good value & reasonable shipping cost. Item was dispatched same day & arrived... See more
Company replied
We had an event on Sunday so tried our slush machine on the Tuesday just to make sure it was working. It wasn’t. So we googled for a new one. This company came up and it said offered next day delivery... See more
Company replied
I ordered online as they request slush syrup 12 gallons and 2 wide slush straws, the order arrived the following day but the straws where the thin type no use for slush upon ringing Mr coolit the guy... See more
Company replied
Company details
- Catering Food and Drink Supplier
- Beverage Distributor
- Caterer
- Food Machinery Supplier
- Soft Drinks Shop
- Vending Machine Supplier
About Mr Cool It
Written by the company
The Planet's Coolest Slush
Established in 1999, Mr Cool It has years of experience in the frozen product industry and is well-placed to provide expert support and guidance on most slush, milkshake and ice cream machines. We supply Slush machines, syrups, cups, straws and parts for most makes of Italian machines.
Call us today to order on 01904 438343.
Contact info
Unit 2 & 3 Westview, Whitchurch Road, Hatton Heath, CH3 9AU, Chester, United Kingdom
- 01904 438343
- info@mrcoolit.com
- mrcoolit.com
4.4
Excellent
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and they taste nice would…
Fast delivery and they taste nice would of been happier if the mixed fruit was sugar free
May 30, 2023
Reply from Mr Cool It
Thank you for your kind review! We're looking to expand the sugar free range, so keep an eye out for new flavours!
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Very efficient and fast !
May 30, 2023
Reply from Mr Cool It
We aim to please! Thank you for the review
Reply from Mr Cool It
You're welcome, and we're glad that you were able to get hold of the items you needed
Really happy with the slush machine!
Really happy with the slush machine!! Really fast delivery, easy to set up and the slush tastes really nice!
May 29, 2023
Reply from Mr Cool It
We're delighted to hear your happy with your new machine, and that the set up was nice and simple! Thank you for your kind review
Reply from Mr Cool It
Thanks for the positive review, we're glad to hear everything went well with your order!
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Reply from Mr Cool It
We're pleased you're happy with our products, and thank you for the kind review!
Reply from Mr Cool It
Thank you for the 5 star review, we're glad you found ordering easy!
Reply from Mr Cool It
Thank you for your 5 star review, we're glad you're happy with our products!
Just pleased with the service and easy…
Just pleased with the service and easy internet use. Many thanks.
May 3, 2023
Reply from Mr Cool It
We're glad you've been happy with our service, and thank you for the review!
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Reply from Mr Cool It
Thank you for your kind review, we're glad everything went smoothly for you!
Light maintenance parts
Bought 2 of the LED backing plates. Dispatched and delivered within a reasonable time.
Company site has a PayPal friendly logo but no option to use it as a payment method which made me question the legitimacy of it but I took the risk and it turned out ok.
April 3, 2023
Reply from Mr Cool It
Hi, thank you for your order, and for bringing the PayPal logo to our attention. Whilst we used to accept PayPal as a method of payment, this was discontinued towards the end of 2022. The checkout has now been updated to reflect this!
Many thanks, and I hope the installation of the LED supports went smoothly.
Reply from Mr Cool It
We're glad you found the parts you were looking for, and thank you for your 5 star review!
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Reply from Mr Cool It
We're glad we were able to help you out with your parts order, and thank you for the review!
Amazing and quick delivery
March 27, 2023
Reply from Mr Cool It
Thank you for the positive feedback & 5 star review!
Spoke with Clark over the phone and…
Spoke with Clark over the phone and then continued the conversation via email. Very helpful & polite chap. Great service, good value & reasonable shipping cost. Item was dispatched same day & arrived next working day. 5/5*.
March 24, 2023
Reply from Mr Cool It
Thank you for your kind words and glowing review, I'm glad we were able to sort your order out quickly and everything arrived on time for you!
Dry helpfull
Dry helpfull. Quick service. I enjoy talking to you. Thank you so much for sorting out my problem!
February 27, 2023
Reply from Mr Cool It
Thank you for your kind words and 5 star review, I'm glad we were able to assist you!
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Reply from Mr Cool It
Thank you for the 5 star review, we're glad you're pleased with our service!
Excellent service
Excellent service, great communication, will definitely be using this company again
Many thanks to Mr Cool it,
- From The Sweet Shop Blackpool
December 14, 2022
Unprompted review
Reply from Mr Cool It
Thank you very much for your kind words and 5 star review! We're delighted that you're happy with the service received, and look forward to helping you again in future for all your slush requirements
Good service part as described very…
Good service part as described very good delivery updates
December 5, 2022
Reply from Mr Cool It
Thank you for your 5 star review, we're glad you're happy with your purchase!
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