The moment I saw the starcatcher watch I knew that I had to have one. It is so beautiful and is a very welcome addition to my collection of Mr Jones watches. All the watches are beautiful quality, ama... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
We make unusual watches which tell a story, start a conversation or simply make you smile.
Established in 2007, we're a small, passionate team working from our London workshops to bring you watches that are a bit different.
We collaborate with talented artists and designers across the world to produce distinctive watches that are unique to Mr Jones Watches.
Each colour you see in our designs are mixed by hand, before being printed layer by layer. Then each component is carefully assembled by hand - all in our London based workshops.
Our playful and eye-catching designs see watches move away from being a purely functional accessory, as most people now check the time on their mobile phones or smart devices.
We're committed to pushing the boundaries of watch design by creating new, unique and interesting watches.
Our unique watches are created using a variety of movements: quartz, jump-hours and Swiss movements.
We also create beautiful gilded watches, using precious metals should as gold and palladium.
We ship our watches worldwide and our vibrant shop is in the heart of London’s West End, Seven Dials.
53a Neal Street, Seven Dials, WC2H 9PJ, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I totally love these watches......my wife and I have five between us already!!!! Purchasing, processing and delivery is simply easy and quick. Opening the box for the first time is a joy! If you haven't bought one yet, just do it!!

Reply from Mr Jones Watches
Last time I wrote about how much I loved my Nuage watch purchased from Mr Jones Watches. Was so satisfied that I decided to acquire one of their limited editions. To my surprise and delight, the Daydreamer looked like it ticked all my boxes in what I was looking for. It arrived yesterday and I could not be happier! It is absolutely beautiful. The quality of the watches, combined with their artistic flare distinguish Mr Jones Watches when compared to the myriad of other offerings on the market. And, to top things off, their customer service is fantastic. The pride that Crispin Jones and his dedicated staff take in their work is reflected in each and every timepiece that they create.

Reply from Mr Jones Watches
Not just the watch itself but the packaging, the handwritten date of purchase, the ease of the transaction, and the swift delivery all made for an excellent experience.

Reply from Mr Jones Watches
Very thoughtful team, before, during and after buying my watch.
Always looked at Mr Jones watches as art, but when you see their watches in reality, it’s magic.
Quality of the watch exceeds all expectations and reviews.. Strap and box quality are top notch..
Will definitely buy more!

Reply from Mr Jones Watches
Great quality item, shipped very secure to prevent damage, received in a timely fashion. Would buy another watch from this company, and would recommend to anyone interested.

Reply from Mr Jones Watches
Everithig was great from Mr Jones, but plaese use another courier service, DHL was terrible.

Reply from Mr Jones Watches
Besides the stunning and peculiar watches, the costumer service is excellent. I had a problem with customs and was only resolved thanks to them.

Reply from Mr Jones Watches
I wrote them on sunday afternoon asking for a strap for my "Blueberry late" watch that I can't found in the web and they answer me minutes later with all the information. Three days later it is in my house, miles away from London!
Incredible service! 100/100!

Reply from Mr Jones Watches
Mr Jones Watches are truly wonderful.It was such a great experience buying one of the watches.So many unique and quirky designs.Something a little different made with care and love.Customer service was exceptional and delivery was fast.Always ready to help.I will definetly be buying again.Fantastic all round.Thank You.

Reply from Mr Jones Watches
Thanks to MJW for another perfect transaction. Well packed, rapid delivery and another beautiful watch to add to the collection.

Reply from Mr Jones Watches
Product excellent and as described, shipping efficient, and price reasoable.
A first purchase that may be followed by another.

Reply from Mr Jones Watches
Really great experience. We went to the shop to try on the watches we'd seen online. The shop staff were excellent in explaining how the watches worked, helped us try on a couple different straps to select the best option and had a chat with us about upkeep, other watch collections and talked about their own watches. It was a great wee experience.

Reply from Mr Jones Watches

Reply from Mr Jones Watches
The watch is incredible.
The customer service was great, they answered my e-mails immediately.
Shipping was fast.

Reply from Mr Jones Watches
Nice watch, and kind service. I bought monster melter 1904, it's really laugh, and phenomenal. It's most wonderful piece in my 5 bests, shows a lot of stories and artistic.
The only thing I'm little disappointing is, it doesn't have AR coating. Can't see dial as well as clear and visible. I hope it will solved.

Reply from Mr Jones Watches
Such unique designs and always such great service.

Reply from Mr Jones Watches
Absolutely stunning!
I can’t describe how happy I am with this watch – it’s so original and fun! It took me a little while to get used to reading it, since my cute pig keeps “running away,” but now I’ve got the hang of it. I love making jokes about it, saying my pig might get caught by the time! 😉
The quality is excellent, and even though I’ve accidentally brushed against walls and other objects, it hasn’t gotten a single scratch. I absolutely love it!

Reply from Mr Jones Watches

Reply from Mr Jones Watches
Watch is beautiful i ordered an extra strap because i didnt think i would like the straps that come with it but they know what they are doing i only use the straps that came with the watch they are amazing.

Reply from Mr Jones Watches
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.