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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers frequently praise the staff for being helpful, polite, and caring, often going above and beyond to assist with finding items or resolving issues. People appreciate the friendly and professional demeanor of employees, which contributes to a positive shopping experience. However, some people were dissatisfied with pricing inconsistencies, noting that items are often charged at a higher price at the till than what is displayed on the shelves. There are also occasional complaints about customer service, with some individuals reporting unhelpful or rude staff interactions, and difficulties in resolving issues or making complaints.

What people talk about most

Staff

Clients share positive opinions on staff. Many customers praise individual staff members for being helpful,... See more

Product

Reviewers highlight ambiguous aspects of product. Some consumers praise the wide selection of products,... See more

Price

Consumers find price to be ambiguous. Many reviewers report issues with inaccurate pricing, often being... See more

Service

Reviewers mention ambiguous feedback about service. While some customers experienced fantastic and brilliant... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise exceptional service,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good selection, especially for household and seasonal . There not as cheap as an other well know discount store in Ireland and I would not spend spend a couple of euro extra on certain items than an o... See more

Company replied

Rated 5 out of 5 stars

I met an extremely helpful,polite and caring staff member today named Logan. He spent significant time trying to assist me will nil success. After we departed he continued his search of my request an... See more

Rated 5 out of 5 stars

I had a great experience with a young man named David at Mr Price Arklow. I approached him while he was on the till looking for help, and he immediately stopped what he was doing to assist me. He was... See more

Company replied

Rated 5 out of 5 stars

Nice store at Gulliver’s, did work experience there for a week in December and the Manager Walter was amazing and really nice. He encouraged me a lot which was nice, and because of him this shop is... See more

Company replied


Company details

  1. Discount Store

Written by the company

Ireland’s Largest Discount Store Chain. 100’s of new branded bargains hitting stores weekly!


Contact info

3.7

Average

TrustScore 3.5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Mr price is just the best

Mr price is just the best
Great shop with full range of products what you need. Opens every day and any time

October 24, 2025
Unprompted review
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Reply from MrPrice

Many thanks for taking the time to share your kind words with us .

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Rated 5 out of 5 stars

Mr price in listowel today l met a very…

Mr price in listowel today l met a very helpful lady called June who told me about a great deal of getting 3 toys for the price of 2 😀

October 23, 2025
Unprompted review
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Reply from MrPrice

Thank you for your kind words , your feedback is much appreciated . Many thanks for taking the time to contact us.

Rated 5 out of 5 stars

Fantastic service and very speedy…

Fantastic service and very speedy delivery. Prices are excellent and the packing and presentation of my order was amazing. Lots of liquids...all perfectly secured with tape around the necks of the individual bottles. I cannot praise the packing highly enough. It was my first time to purchase from Mr. Price and it certainly won't be my last. Totally recommend,

October 10, 2025
Unprompted review
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Reply from MrPrice

Thank you for your kind words

Rated 2 out of 5 stars

I placed an order recently however on…

I placed an order recently however on arrival the item was broken due to not much to protect it in box to stop it from been broken ..it was a Halloween light

October 10, 2025
Unprompted review
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Reply from MrPrice

Hi, please contact the online team, they will assist you at hello@mrprice.online email
https://www.mrprice.online/pages/contact

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Rated 1 out of 5 stars

My friends and I visited the Mr

My friends and I visited the Mr. Price jn Gulliver’s park in Santry and we’re very dissapointed in the staff and customer service there . We entered the shop at 8:40 (google says the shop closes at 9 , also stated on the shop sign) . Upon entrance the security guard told us they were closing in 10 minutes which was incorrect but understandable . Less than 2 minutes later a sales clerk approached us and told us the shop was closed … which is untrue . This shop does not abide by their closing hours and we’re not very helpful . This has happened multiple times … I think this should be addressed within the management and staff

September 30, 2025
Unprompted review
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Reply from MrPrice

We are so sorry to learn about your experience with us, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance

Rated 1 out of 5 stars

Misleading information 3 for 2 check it out

I visited Mr Price store at Dundalk 2 Co. Louth with my grand daughter to get her some toys, she informed me that there was a special offer buy 3 items and pay for 2. I purchased 3 same items and paid for them when I got home I looked at my receipt and noticed that the third item was charged for on my receipt. I went back today and returned the three items and got my money back. I visited the shop later and acquired the 3 items again and when I went to the till the to pay for them a member of staff said that I had to pay full price for all 3, he asked me if it was displayed 3 items for 2 I said that it was all items 3 for 2. A second manager arrived and said when she checked that the items I was purchasing were on the special deal. The member of staff said he is charging full price, so I left and returned to the shop and said that I would be giving a negative review of my experience. I would recommend anyone purchasing items here to check their receipts as if I did'nt I would not have noticed this misleading statement in the store.

September 26, 2025
Unprompted review
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Reply from MrPrice

Thank you for your email , we are sorry to hear about your experience, may we please trouble you to share more info directly to customer service email: customerservice@mrprice.ie .

Rated 5 out of 5 stars

I'm very pleased with a backpack a got…

I'm very pleased with a backpack a got recently in Mr.Price online. It was quick delivered. The bag is very spacious and looks cool.

September 12, 2025
Unprompted review
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Reply from MrPrice

Thank you for your kind words Ela, which will be shared with the relevant personnel in the business.

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Rated 5 out of 5 stars

I placed an order online and received…

I placed an order online and received everything 2 days after, everything was packed very well and my daughter was over the moon for the toys she received. Will definitely order there again.

September 4, 2025
Unprompted review
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Reply from MrPrice

Thank you very much for taking the time to share your much appreciated feedback with us

Rated 5 out of 5 stars

I can't praise enough the online…

I can't praise enough the online Belfast branch, the customer service was very helpful and second to none and the items were packed excellently.

September 18, 2025
Unprompted review
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Reply from MrPrice

Thank you for your email, your feedback is much appreciated .

Rated 5 out of 5 stars

Absolutely brilliant online service.

Absolutely brilliant online service.
Ordered Irish Clubmilks to be delivered to the uk. The price of the clubmilks were excellent value for money, the company did not rip me off for postage and Packing costs , in-fact they were extremely fair and better still my package arrived in 3 days to the UK.
I will definitely be using them again .
Only wish they had a bigger offering of Irish foods and of course my dream come true would be Brennans Bread .
⭐️⭐️⭐️⭐️⭐️ five stars all the way guys

September 14, 2025
Unprompted review
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Reply from MrPrice

Thank you for your kind words .

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Rated 1 out of 5 stars

Incorrect pricing is very frustrating

The pricing at multiple stores are often inaccurate and I wind up paying more at the till.

It is genuinely frustrating and feels very dishonest, even if it is more likely to be incompetence rather than malice. There is no excuse for inaccurate pricing at a shop which serves the general public - we expect the price on the shelf is the price paid!

September 15, 2025
Unprompted review
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Reply from MrPrice

We are so sorry to learn about your experience with us, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance. Which one of Mr Price store's complain is related to?

Rated 5 out of 5 stars

Damaged delivery resolved promptly

Had a problem with an online purchase / moreso delivery. Reported this to Mr Price online portal & also spoke with Michael who excelled in customer service & professionalism. This was not the fault of the Mr Price product - it relates to a delivery issue.
Everything was sorted promptly and to my utmost satisfaction.
I had much better customer service than I've experienced with premier competitors. Thanks Michael & Mr Price

September 12, 2025
Unprompted review
MrPrice logo

Reply from MrPrice

Thank you for your email, your feedback is much appreciated .

Rated 1 out of 5 stars

Mr Price Naas - Price not matching

Bought few bits earlier around 6pm, 10th of Sept. Their discounted Price on display not matching their till. Upon review inside the car - each item against their receipt...something isn't right. Went back and explained to Ms. D****(feels like she's the Supervisor or so). She then uttered due to mixed-up as they just re-arranged displays yet for me ain't valid - it's your till Madam. Got a refund of 8.99euros nonetheless apologies un-heard. Next to me is a woman holding a receipt with same concerned as mine - price.

September 10, 2025
Unprompted review
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Reply from MrPrice

We are so sorry to learn about your experience with us, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance.

Rated 5 out of 5 stars

The retail shop's service is convenient…

The retail shop's service is convenient ,I love how the staff is welcoming and how easy it is to receive receipts via emails making it easy to keep that safe as Opposed to hard copies

September 10, 2025
Unprompted review
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Reply from MrPrice

Thank you for your email, your kind words are much appreciated .

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Rated 1 out of 5 stars

Was in ballincollig store Monday…

Was in ballincollig store Monday evening my wife picked up crisps changed her mind did not want to put them anywhere asked where they were in the store was told i don’t know wasn’t what was said but how it was said my wife has Alzheimer’s and was upset majority of staff in store great

September 1, 2025
Unprompted review
MrPrice logo

Reply from MrPrice

We are so sorry to learn about your experience with us, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance.

Rated 3 out of 5 stars

Not as cheap as other discount stores

Good selection, especially for household and seasonal . There not as cheap as an other well know discount store in Ireland and I would not spend spend a couple of euro extra on certain items than an other store sell the exact same thing for good 3 or 4 € cheaper.

August 5, 2025
Unprompted review
MrPrice logo

Reply from MrPrice

We are so sorry to learn about your experience with us, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance.

Rated 5 out of 5 stars

Logan,trinity street wexford

I met an extremely helpful,polite and caring staff member today named Logan. He spent significant time trying to assist me will nil success. After we departed he continued his search of my request and found what I needed,badly. He chased after me to ensure I got my item and with a smile. If all staff made that effort our experiences in stores would always be a pleasure. Logan your boss should note your efforts

August 30, 2025
Unprompted review

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