MS Cookers and Boilers Reviews 

296
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is punctual, extremely polite, and always respectful of their homes when carrying out work. Consumers note that speaking directly with a helpful human rather than navigating automated call center queues makes a big difference. People appreciate the clear communication leading up to appointments and the straightforward online booking process. Reviewers also highlight the reliable, efficient maintenance of boilers and heating systems, noting that everything is left clean and tidy. Many consumers state they would not hesitate to recommend these dependable services to their friends and family.

What people talk about most

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with punctual,... See more

Staff

People report positive experiences with staff, frequently highlighting that team members are punctual,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting clear communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very polite. Can actually speak to a helpful human rather than a call centre AI queue. Turned up on time. Communication excellent. Did a great tidy job servicing our old boiler. Will most certain... See more

Rated 5 out of 5 stars

Most competent, professional and trustworthy firm I have dealt with. Communication is excellent. You can track their arrival as they journey towards your home so you know exactly when they arrive. The... See more

Rated 5 out of 5 stars

Very efficient professonal and respectful of our home. They took their shoes off at the door which my wife really appreciated. Could track their approach via a location map so knew precisely when the... See more

Rated 5 out of 5 stars

Boiler service from MS Cookers and Boilers. MS Cookers and Boilers service our boiler annually. We always get a timely reminder that our service is due and Connie provides a friendly and easy way to... See more


Company details

  1. Gas Installation Service

Written by the company

Gas Safe and Oftec registered. Boiler installations company. Based in Huddersfield. Boiler replacements and new boilers installed locally, competitively and to a high standard. We want to simplify the process of getting a new boiler installed. we aim to provide you with all the information you will ever need when it comes to understanding the options when it comes to choosing your new boiler.


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

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4.9

All reviews

(296)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

New boiler installed

Brilliant service from start to finish. Full correspondence throughout the job and even when we had a little hiccup Richard was straight out to get us sorted.

February 28, 2025
Unprompted review
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Rated 5 out of 5 stars

New boiler installation

Had a new Worcester boiler fitted by MS Cookers and Boilers. Very professional and a great price too. Fitted very quickly once contact was made too which was great. Would definitely use again.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

I will like to appreciate once again to…

I will like to appreciate once again to Richard for everything he have done in my house.. the installation of the new boiler last year was a success , my gas bill came down straight… Richard come to make a service boiler and once again have work with a very good communication, and workshipman , efficiency..
Before put this new boiler I have been quote for differents company but Richard have won just for fact is knowledge is out of roof and he knows want is doing and talking, once again thank Richard and our team for everything see you next year…. Have a good day

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

MS renewed my failing combi

MS renewed my failing combi with a new Worcester Bosch. The guys worked a long hard day, provided good protection to carpets and furniture. Responded rapidly and efficiently to initial setup issues and left me with my 10 year warranty boiler. The pipework is very tidy and looks great.
Richard was very helpful, providing an estimate, responding to my queries and managing the job throughout.
Strongly recommend checking out these guys.

January 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Efficient

Came quickly before Christmas to my relief and was knowledgable and was prompt, worked cleanly and got all the problems sorted out at one visit

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

I had my Esse serviced

I had my Esse serviced. Great prompt and efficient service. Left everything clean and tidy and kept me fully informed.

December 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Replacement Boiler

MS cookers and Boilers carried out my boiler replacement very professionally and quickly from survey to installation 6 days, the engineer was very polite and knowledgeable and carried out a first rate job, any scrap or mess was cleaned and tidied before he left. Just a first rate job from start to finish I fully recommend this company for all your boiler needs, Thank You

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Good job carried out. …

Richard and his apprentice did a good job servicing our Gazco Stove. They found that it needed a new part which was ordered and fitted in less than a fortnight. I was kept informed of the progress of the work throughout. They were respectful of our home and took their shoes off at the door and laid a mat on the carpet in front of the fire.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler installation

I recently had a new boiler installed by MS cookers &Boilers and I couldn't be more happier with the experience. On the day they arrived promptly, my home was kept clean and tidy. They took time to show me how to operate my new system, they went above and beyond to make sure I was happy 😊, I will definitely be using them again for future heating needs. Can highly recommend.

November 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, thorough and tidy work. Really pleased with our boiler service and for the advice on maintaining balanced heat throughout the house when using the log burner in the lounge.

October 10, 2024
Unprompted review

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