Easy ordering process and prompt delivery. The products I bought, easy pull camping lights and cube storage, are both just as described. The pouches inside the cubes are clear plastic so only time... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ordered the Mould Magic - although we were slightly sceptical to be honest, but had read the reviews, so took a chance. Wow! Great communication - really quickly delivery and well packaged. The... See more
Fantastic idea 👍 I have used loads of those expensive plastic boxes in my loft but they always go brittle and brake after a short time and when you are not using them they still take up the same amou... See more
I have purchased a few items from MHI - all products are brilliant and of good quality. My first item was the frog spade - absolutely fantastic - I would never have been able to have dug such a larg... See more
Company details
About Must Have Ideas
Written by the company
We're a family-run, UK based company on a mission to bring you the most unique and innovative products from around the world.
Being family-run, we understand the importance of fantastic customer service and we pride ourselves on delivering amazing service to our customers every single day.
If we can help in any way, please get in touch.
Written by the company
100-day no-quibble money-back guarantee
We offer our 100-day no-quibble money-back guarantee on all of our products. We want you to be 100% happy with your purchase. If there's anything we can do for you, just let us know!
Contact info
The Ideas Factory, New Hythe Lane, Aylesford, ME20 6WT, Snodland, United Kingdom
- 0800 999 66 55
- hello@musthaveideas.co.uk
- musthaveideas.co.uk
4.6
Excellent
172K reviews
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Does a great job
December 27, 2025
It turned up within 1 day
It turned up within 1 day, l was very surprised 😯 it was easy to put them together. Thank you Amy. Would buy them again. Philippa
August 4, 2026
Not trackable
I thought that the order was going to be fully trackable but it wasn't so was guessing when it would arrive, it did come on time but I haven't tried it yet so can't rate the product only the seller who misled me regarding tracking
August 3, 2026
Whatever items i have ordered from this…
Whatever items i have ordered from this website i was very happy with product quality..i have ordered the mop,fan and recently the storage boxes..must reccomend to all
August 4, 2026
Product was as it advertised
Product was as it advertised. I have been wanting to try this for a while but skeptical, there was no need to worry. Magic mould was fantastic and got rid of stubborn moulds round the shower without the strong bleach smell. Nanna's secret was a surprise too. I have already recommended to my friends and family and will repurchase again.
August 7, 2026
The products we purchased are good
The products we purchased are good, but I’m not so keen on the daily bombardment of special offers, adverts and blurb
August 1, 2026
I’ve only just started ordering from…
I’ve only just started ordering from Amy and the quality of the products is very good. everything is delivered on time. and well packaged.
August 4, 2026
They came in really handy for storage…
They came in really handy for storage of my gadgets and things.
August 4, 2026
As described with prompt delivery and…
As described with prompt delivery and great packaging.
August 2, 2026
Great product
Great product, does exactly as advert says, I buy a few items from the company and have always been impressed with them.
Great communication too 👍
August 4, 2026
Brilliant product & very good quality
July 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Absolutely dreadful it doesn't work
Absolutely dreadful it doesn't work. It first seemed to be charging but never charged. I tried to charge it again sometime after and it wouldn't charge at all!!! Absolute rubbish. Another gimmick. I'd request a refund but probably too late.
June 3, 2026
Reply from Must Have Ideas
Hello Sharon, thanks for your review.
I'm really sorry to hear that you couldn't get the product to work - that's very disappointing.
Please contact one of our excellent customer services team and they will be more than happy to help with any problems.
And don't forget about our 'no quibble' 100 day money back guarantee, if you're still not completely satisfied.
Our friendly team are waiting to help - you can call us free on 0800 999 66 55, between 6am and midnight seven days a week.
Please accept my apologies again but I hope you'll give us the opportunity to put this right for you. Thanks.
Very good service
Very good service, four stars only due to the fact delivery was a day later then promised, but as I live in the Channel Isles that is understandable.
August 4, 2026
service extremely good
service extremely good, excellent delivery service, and product as described
August 4, 2026
Must have ideas order
I am very pleased with my purchase from Must Have Ideas. The hangers for the wardrobe are a very good idea to use space well and a great price. I have bought from this company before and i am always kept well informed on my order and its a fast turnaround from order to receiving my parcel. I would highly recommend and will definitely be ordering again. Its a great delivery service which is always handy.
August 4, 2026
Amazing product that I have bought from…
Amazing product that I have bought from MustHaveIdeas. Delivery service within 2 days which is excellent. Thank you
August 3, 2026
Easy to use website and quick delivery
Easy to use website and quick delivery. Kept updated throughout
August 4, 2026
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