Buying and communication from your customer service was easy. But the time between payment done and shipping was too long and no updates.(from 28th May till 2nd June). And during shipping parcel did'... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really good selection. Shipping took a while, but ok unless you're in a hurry. Shipping was a bit pricy. Find others who want to order stuff as well, so you can consolidate. Prices for the actual prod... See more
Company replied
The price was great and product was quality as described. Shipping was not great - Muziker sent it out several days later than promised, causing me to receive the order a week later than planned.
Company replied
The postage took a bit longer than I expected (3 days I think), but everything else worked out quite well and the shipment arrived just one day past due.
Company replied
Company details
- Musical Instrument Store
- DJ Supply Store
- Electronics Store
- Recording Studio
- Sheet Music Store
- Home Audio Store
Written by the company
A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.
Experience music in all its facets
Written by the company
- Guitars, drums, keyboards, studio and audio equipment, LPs & merch
- Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.
Shop with confidence at Muziker
Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support.
Contact info
Drienova 1/H, 821 01, Bratislava, Slovakia
- +421 2 581 017 55
- support@muziker.com
- muziker.com
Muziker is a major e-commerce player
4.2
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great experience! I’m very happy with the guitar I purchased - the sound is fantastic.
The service was excellent: all my order comments were taken into account, and the instrument arrived in Lithuania well prepared and in perfect condition.
Highly recommended. Thank you!
February 20, 2026
Reply from Muziker
Dear Ilya,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Perfect instrument.
Arrived quickly, packaging intact, device works. Perfect instrument.
February 18, 2026
Reply from Muziker
Dear Jaanus,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Reply from Muziker
Dear Natalya,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Damaged article
Damaged article, claiming it was advertised as minor damaged on the website. Dont believe them. Not replying my emails.
February 17, 2026
Reply from Muziker
Dear Patrick,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
Reply from Muziker
Dear Oleg,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Fast order processing
Fast order processing, detailed information about order status and quick delivery.
February 16, 2026
Reply from Muziker
Dear Robert,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Ordered two t-shirts and a beanie
Ordered two t-shirts and a beanie. Quality was great and shipping was quick
February 10, 2026
Reply from Muziker
Dear Laura,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Guitar was delivered with some…
Guitar was delivered with some scratches. I did sent photos and a claim for that, including the ordernr. to your mailadress claims@muziker. So you have alle the relevant info. But you say i have to use another method, via a complaint form or something. So nothing happens, despite the fact that you have all the relevant info. I am not buying anything anymore at your shop in the future, because of this unnessaseary bureaucracy. I will also not recommend you to my fellow musicians because of that
February 16, 2026
Reply from Muziker
Dear Han,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.nl and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
Excellent experience
Excellent experience! The ordering process was seamless, and my items arrived quickly and well-packaged. Highly recommend Muziker for their great selection and professional service.
February 10, 2026
Reply from Muziker
Dear Alexander,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Reply from Muziker
Dear Han,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Reply from Muziker
Hello Marta,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Excellent
Best vinyl prices in Europe, fast shipping, good packaging, the box they ship in is quite reusable for storing records!
Add more 60's garage rock vinyl reissues to your catalogue 🙏🙏🙏
March 4, 2026
Unprompted review
Reply from Muziker
Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
They have good products to nice prices.
They have good products to nice prices.
The last thing I bought, I had to wait several month before I got it. But they frequently asked me if I wanted the money back instead.
Good customer service!
February 11, 2026
Reply from Muziker
Hello Anita,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Reply from Muziker
Hello Medardas,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
The quality of the piano was great and…
The quality of the piano was great and the delivery was very fast. Thank you!
February 10, 2026
Reply from Muziker
Hello Kristine,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Super fast delivery,… good prices.
February 10, 2026
Reply from Muziker
Hello Rogier,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
I like that when I need contact with…
I like that when I need contact with Muziker was not the problem. What I do not like that I get bad quality product from them :(
February 10, 2026
Reply from Muziker
Dear Mantas,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
Reply from Muziker
Hello Evgenii Bessonov,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Reply from Muziker
Hello Cyril,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Reply from Muziker
Hello Renat,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
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