Mwave Australia Reviews 4,439

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing and excellent selection of products, making it a go-to for many. The ordering process is often described as easy, with many consumers praising the fast and reliable delivery service, noting that items arrive quickly and in excellent condition. People also appreciate the efficient and helpful service, with some experiencing quick resolutions to issues. However, some customers also noted significant delays in shipping and order processing, particularly when items were not immediately in stock. A few reviewers were dissatisfied with the communication regarding these delays and felt that issues with supplier liaison and transparency needed improvement. There were also isolated instances where customers reported receiving incorrect products or facing difficulties with warranty claims and exchanges for faulty items.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and availability. While some customers received... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported significant delays, with orders... See more

Delivery service

Consumers find delivery services to be ambiguous. While some reviewers praise quick and flawless delivery,... See more

Service

Users describe ambiguous interactions with service. Many customers report very poor and rude service, citing... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers found prices reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered an NVMe, sent the same day, arrived the day after, amazingly fast and the NVMe works perfectly, thanks!!

Rated 5 out of 5 stars

Great experience. Reasonable priced desktop/gamin rig. Great build quality. Delivery in a few days

Rated 5 out of 5 stars

MSI 14" Laptop. I have bought quite a few items from MWAVE and they are always my #1 go to. I may admittedly compare prices but always end up buying from them. They have a great selection and their... See more


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer Consultant
  4. Computer Repair Service
  5. Computer Service
  6. Computer Wholesaler

Written by the company

Mwave is Australia's leading online computer and accessories store. Buy Computer Hardware, Cheap Computer Parts and Discount Computers from specialists.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great company to deal with

Ordering was easy on their website.
Pricing was very competitive.
Delivery & tracking was first class, I was notified when my purchase was dispatched & also received notification the day it was due for delivery

March 13, 2025
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Rated 4 out of 5 stars

G-Skill RAM 32GBx4

The overall experience was great, but there was some delay in acknowledging the payment made via EFT. Other than that, delivery was pretty quick, and the product was delivered as described.

March 12, 2025
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Rated 5 out of 5 stars

Good service

Good service. Ordering was quick and easy. Good range of products. Products were sent for delivery very quickly. Products arrived quickly.

March 18, 2025
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Rated 2 out of 5 stars

Customer Communication / Customer Experience severely lacking

I got the product, however, immediately after purchasing the product and realising that the delivery option I wanted wasn't reflected back, I reached out to you to ask how I can pay the difference to get faster delivery as this was needed for something in a professional context quite urgently. The end result was that I got the order, but far too late for my needs. Upon looking back to understand what had happened, your system moved me out of my order and into a new instance of the order. Somehow I had one unpaid order with the correct delivery selected, and my paid order with the incorrect delivery selected. All of this could have been sorted out had there been a better approach to customer service from Mwave; and it could have been avoided in the first place without whatever bug caused this strange behaviour with the cart/order in progress during authentication.

March 17, 2025
Rated 5 out of 5 stars

Great overall

Great overall. Fast delivery and all parts currently working well.

To note: The RAM sticks were not clipped in correctly.

March 17, 2025
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