Payoneer Reviews 

Horrible company. Inexistent customer service.

It was a terrible experience. Payoneer's customer support is so stupid, inept, and ignorant that they are essentially holding my money hostage. I think this is the worst financial service experience I have ever had. I made a huge mistake by entrusting Payoneer with my money. This business lacks customer respect, responsibility, and urgency. I would strongly advise everyone to stay away from Payoneer at all costs. It is definitely a warning sign if a platform requires you to use Payoneer.

F**king service, I can't connect with their live chat. Per reply takes a minimum of 1 day. Also, they take money without giving proper advantages. They charge yearly about to 30$, also the withdrawal dollar rate is much lower. They couldn't help me connect my UK Bank account easily. I will leave Fiverr and Payoneer soon. Carry your business with noob level sellers if you continue with these policies.

All they trying squeeze maximum amount from users by the name of annual fees etc...
They changed minimum amount to receive every year to avoid annual fee from $2000 to $6000... Which shows how much greedy payoneer management is...

I changed all my payment options to Paypal, which is much better than payoneer, and much stable from many years

they are just stole the money, charged annual fees 2 times, maybe it's faut for their corn job processing, and tey even not say it's charged double, they say it's single charge, it's about currency conversions thats why you see multiple transaction bla bla, but i has balance $2280 and after their 2 times charge my balances goes down to around $2218, i don't have any card and there clearnly say for "Annual account fee"

I have a small business, When I earn some money, Ther are ready to steal. They are stealing my money for Annual Account Fee & for transaction fee at the same time.

They made the rules, they deduct your money without your permission infact you pay fees for every transaction.

I'm woried they will emty my wallet withut knowing me. Fu** Payoneer. There are more alternatives. I'm leaving...

Terrible service. 😡
I was charged fees for a card I never received, and despite my messages, no quick solution was provided. It’s unacceptable to charge for a service that was never delivered.

Total lack of transparency and professionalism. I strongly do not recommend this company.😡😡

The worst!!!!!!!!!!!! Can not change name .... endless verification process.... also somehow my card was hacked AGAIN (NOT SAFE) and i can not get a new card since basicly their customer service is non existant or they hire completely illiterate people!

I have never seen such utter incompetence in a financial tech application. After spending over 4 hours today and 2 hours last week, and enough documentation to clear the highest levels of NATO security, they still can’t even confirm a payment. They froze my account after 3+ years, claiming not enough documentation. Called "support", and they confirmed that the account was blocked due to documentation, but couldn't offer a solution except to re-apply. Of course, I couldn't "re-apply" because my email was also froze.

Stay away from Payoneer, it is a SCAM! I had to connect my Airbnb account to Payoneer because I had a previous bad experience with Paypal (another total SCAM!) and it simply does not work! They keep up asking me to restart the whole registration process over and over again, while at the same time keeping more than 1000 € which have ALREADY been sent by Airbnb to them! Payments which Payoneer themselves each time communicated by e-mail to have received from Airbnb, complete with ID and amount clearly shown! I sent innumerable e-mails, each time mostly answered by automated reply mails, with the usual non-sense vague guidelines, but never actually answering my specific fundamental question, i.e. where is my money??? Stay away, or you'll risk to be literally robbed!

They just wake up and ask for more information details when you submit seconds later, they send you a follow up autogenerated message that they are closing your account. I feel it is a scam or the site itself luck professionalism. i would not recommend anyone to use. infact it should be scrap oof the market

Payoneer has been holding my Patreon funds for over a month with no explanation. Every attempt to get help is met with robotic replies, and every case I open is immediately closed without resolution. Time-wasting, impersonal, and dishonest - I would not recommend this company to anyone who relies on their income.

I got ripped off , seller never sent my product cashed in the money $400 and Payoneer instead of doing an investigation they just closed my account. I have copy of the message with seller they never asked for it and just froze my account. Theta are probably part of the scam. Stay away from that type of payment!

I wish I could test their services, but I couldn't even register for an account. Everything was going ok, I uploaded all documents, they asked a few follow-up uploads. And then they sent a message 'your account registration has been declined'.

I followed up with the customer support, as they suggested, but instead of explaining the reason, they were very abrupt and said not to send any messages or they will be ignored.

I still have no idea why I can't open an account.

Payoneer has been the worst experience I’ve had with a payment processing company. AI similar verification center does not recognize ME documents. Need to upload again and again. At the end, my account has been declined and blocked. No way to re-apply. It is just wasting time.

They charge you 1% of funds coming into your account and withhold your funds for three days. Requests to expedite crediting of funds go unanswered. To transfer your funds from your payoneer account they take 24-48 hours extra ... so you wont be able to access you funds very quickly. The bad performing customer service may have you calling a USA number, sending emails that are responded to in about 3 to 5 days OR no response at all. Filing a complaint comes only via email and once you have filed the complaint they quickly send u an email warning it may take 15 days to resolve. They constantly want to verify you even though you have been thoroughly verified and many times you submit the documents and they never accept it or reject it but leave it pending permanently. Sometimes they withold you funds even longer whilst their internal services take days reviewing simple documents. The platform is good BUT the delay and holding onto your funds sort of cancels it. There are better choices.

I can confidently say that Payoneer has been the worst experience I’ve had with a payment processing company.

A client filed a baseless dispute and although I provided all the necessary evidence to defend my case, Payoneer failed to send my response to the bank. It's been over three months, and my response is still “under review” by their team. As a result, I lost $1,460, not due to any wrongdoing on my part, but due to Payoneer’s negligence.

If that wasn’t enough, I recently transferred $5,000 to my account. Payoneer deducted the amount but it hasn't reached my bank and it’s now been 5 days. Their customer support is completely unresponsive, no answers, no updates, nothing.

This is unacceptable for a financial service provider. I trusted them with my funds and they failed me, twice. Proceed with caution.

Hey friends. Just copy pasting an episode of sad experience from a friend, an email correspondence: "With a heavy heart I am writing to you. I am an academic and researcher with experience over 40 years. In a recent experience, due to my participation in the (not mentioning the name), I had to open an account with your esteemed organization.

Though it was difficult to open the account from my part, I was able to do that and within a few hours my account was approved.

But, while uploading the scanned copy of my passport as mentioned in your system, I was facing similar problem. Then I did contact your online support personnel and by their request I did send my passport copy to the chat operator with the promise that he (I do not remember his name) will upload my document on my behalf.

Suddenly, I receive the email from you that my account has been closed and it take me a back.

As a senior citizen of the world, with my high reputation as a researcher, I felt guilty. It is a shame on my part for my account being closed.

For sure, you must have specific reason(s) to carry out this. I will be obliged to know about it/them.

Will wait for your ardent response and appealing for a possibility to regain my account.

I am attaching my passport copy with this email too for confirmation."

Certainly no response from Payoneer! I am sure many of us have similar situations.

I want to transfer my remaining balance (a small amount of a few hundred Euros to my European bank and then close my Payoneer account as I have no use for it anymore. However, besides it obviously requiring you to spend a ridiculous amount of time doing trial and error while reading inaccurate online manuals, a simple task like this seems impossible as every time I click the withdraw tab in my account, I get a message saying that my bank account details are under review. This has now been the same for over two months!
I've reached out to customer service several times and besides getting an automated bs reply each time, I got one quick response from someone saying that he'll hand my case over to the "relevant department". This was four weeks ago and despite replying to his message as well as submitting new support tickets - no response. Beware, this is a fraudalent company, holding your money and charging you for it every year while refusing you to withdraw, until your money's gone.
You have been warned!