AddMile Reviews 

168
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers had a great experience with this company. Customers frequently praise the app for its helpfulness in personal growth and self-understanding, providing practical tools and insights. Many people appreciate its personalized and supportive approach, which stands out compared to other self-improvement applications. The certified coaches and mentor chat are also highlighted for providing clear, thoughtful, and safe guidance. However, some customers also noted significant dissatisfaction with payment and subscription practices. Customers reported concerns regarding subscription charges, including instances where they believed subscriptions were canceled or not explicitly authorized, even when the service had not been used.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience, finding the app helpful for... See more

Application

People report positive experiences with the app, with many finding it genuinely helpful for self-improvement... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers feeling they are investing in personal... See more

Payment

Customers had negative experiences with payment, expressing disappointment with billing and customer service.... See more

Subscription

Reviewers mention negative feedback about subscription, with many expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It’s my first day using this app and I can already tell life will improve .

Company replied

Rated 4 out of 5 stars

Giving us simple ways to build the knowledge slowly, with minimal pressure. No judgement because we’re all on this site for essentially the same goal/s in mind, and it’s communicated in a pretty b... See more

Company replied

Rated 5 out of 5 stars

The advice given from addmile is already helping me see clearly the right steps to reach my goal. Focus on yourself mixed with steadily and lightly re approach my ex to get back hopefully get back tog... See more

Company replied


Company details

  1. Life Coach
  2. Career Coach

Written by the company

Personal Self-improvement coaching platform with premier educational content and expert chats


Contact info

4.0

Great

TrustScore 4 out of 5

168 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(168)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Signed up and was sent an email to…

Signed up and was sent an email to login, although I hadn't set or even been given a password, so requested to reset password. The email never came and all I have is the option to re-enter the information I've already done. Can't find a customer support contact and my trial finishes in 7 days.

Update - someone did get back to me but with the mishap and confusion concerning me I just decided to cancel with three days left of my trial. I received an email confirming I’d cancelled, however two days later I’ve received a notification from my bank that they’ve just taken the payment anyway!!?? I’m now having to call my bank to cancel the transaction but they can’t do anything until it’s gone through, which is frustrating! Updated again - not only that, but I have been charged TWICE!!?? What kind of company are they operating??

March 10, 2024
Unprompted review
AddMile logo

Reply from AddMile

Dear Nick,
We sincerely apologize for any inconvenience. Please reach us at support@myaddmile.com so our technical team can pay extra attention to resolving this situation. We value your feedback and hope that we can cooperate in providing you with the best experience possible!

Rated 5 out of 5 stars

Simple yet... life-changing?

Simple yet... life-changing? Funny how most answers came out from me. Also liked the Burnout course: nothing extra, but structured and digestible. Never thought some site would help me find a bit of clarity in life

December 5, 2023
Unprompted review
Show reviews in all languages. (168 reviews)

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