From moment I ordered the whole process was so simple and hassle free. Updates were available to see of what stage book was at wheter it was printing, or binding or shipping. It was very quick process... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I purchased three books, and whilst the quality of the actual book (paper etc) is good, quite frankly, the content is dreadful. The stories are just badly written, and this is made worse as, though purchased from My Best Book UK (which turns out not to be based in the UK at all), they use American grammar in places (eg "different than") and incorrect English in others (eg "Nevermind").
The stories are also unnecessarily specific, for example going into details about what happens at school, and I feel that for young children reading a book about them, starting their named school, this could be very misleading as this isn't what will happen at their school.
Finally the options for personalising the appearance of the characters varies from title to title, which is very frustrating.
Had I been able to preview this book in full before purchasing (like you can with other companies) I would not have wasted my money.

Reply from My Best Book
Book is lovely and great quality. Came in the time advised. Loved the multiple options for personalisation as allowed me to get something similar to my daughter.

Reply from My Best Book
I absolutely love the book. It talks about everyday things a child would do and my Granddaughter can relate to them.

Reply from My Best Book
I ordered 3 books and they are fantastic! The stories of the ones I chose are just brilliant and It was lovely to read them. They feature 3 on my youngest Grandchildren, all siblings, and their names are throughout each book. I'm sure they will be thrilled to receive and read them on their Birthday's. One is coming up soon and the other 2 are a bit later on in the year. It was easy to put details in, with names, hair colour etc to make them personalised and the delivery was very good, packaged well and no damage so arrived in pristine condition.

Reply from My Best Book
Easy to order, amazing book my grandson loves these books. It really does help with a 4 years old's feelings and experiences.

Reply from My Best Book
Beautiful book. Beautifully illustrated. My granddaughter and her parents love it.

Reply from My Best Book
It was easy to order, lots of choice with personalisation, colours, hairstyles etc.
Really good quality and beautiful words. The 3 year old recipient loved it!

Reply from My Best Book
Beautifully presented book, quality paper. I thought it was quite expensive, but when it arrived I could see it was worth it. Our granddaughter was captivated by it.

Reply from My Best Book
Great birthday present for my Son. He absolutely loved it. The fact I could include his older brother and surprise him with the book mentioning his 2 friends aswel, he loved it

Reply from My Best Book
So tickled with the result - such a perfect present for my baby grandson who already enjoys a story book.

Reply from My Best Book

Reply from My Best Book

Reply from My Best Book
Great book and nice to add in my own few words. I gave a 4/5 only because of it being so expensive.

Reply from My Best Book
I’ll start with the only real negatives, the customisation of your character is limited, but good enough that kids don’t care. There are a couple of pages in the book which don’t have the customised character picture or name on which seems a waste, almost filler, when the rest of the pages feel really impactful.
Otherwise I have nothing but positive feedback; the book is great quality, exactly as described. The story is really positive and uplifting for young girls and lots of ‘wow’ moments for any Disney princess loving children. My daughter loves it, great book. It is quite expensive but I guess that is to be expected for Disney characters.

Reply from My Best Book

Reply from My Best Book
Beautifully written, illustrated & created book. Quality production with thick pages. Love the attention to detail with the personalised hair length & colour etc. A gift for my granddaughter’s birthday-she’ll love it as she’s the central character! I chose the haunted house story in A5 size as it’s easier for smaller hands to manage & can be taken with her wherever she goes. Bought 3 of these books last year for my other grandchildren for Christmas & birthdays & they were very happy with them. I’d definitely recommend My Best Book to anyone. Great communication & delivery was on time.

Reply from My Best Book
Very simple to use and gorgeous stories to add the child to. Also lovely posters with the ability to have the child's name on them. Very fast turnaround and the quality of the book and poster are superb!

Reply from My Best Book
(Got full refund after this review) Ordered on february 3, still nothing on march 12. Asked for full refund and nothing. Do not buy from them!!!

Reply from My Best Book
Great value and excellent customer service. They went above and beyond to assist me. My kids loved their books.

Reply from My Best Book
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.