My Best Book Reviews 

852
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the books, noting their beautiful illustrations and overall production, which many find delightful and excellent. People appreciate the extensive personalization options, allowing for names and character details to be accurately included, making each book a very special and cherished gift. The ordering process is frequently described as simple and hassle-free from start to finish, with many also highlighting the fast, timely, and well-packaged delivery. However, some customers also noted issues with the delivery and order fulfillment process. These included instances of delayed dispatch, orders not arriving as expected, and receiving an incorrect number of items, leading to disappointment for some.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high quality, beautiful... See more

Quality

Consumers find quality to be positive, with many reviewers delighted with the end product and impressed by... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Order

Reviewers express satisfaction with the ordering process, finding it easy, simple, and hassle-free from start... See more

User experience

Clients share ambiguous opinions on user experience, with some finding the process simple and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From moment I ordered the whole process was so simple and hassle free. Updates were available to see of what stage book was at wheter it was printing, or binding or shipping. It was very quick process... See more

Company replied

Rated 5 out of 5 stars

Very good quality for a reasonable price when done on a 241 deal The names were transposed correctly, the stories longer than I thought they would've been so many more pages than I expected, and the... See more

Company replied

Rated 5 out of 5 stars

I ordered 3 books and they are fantastic! The stories of the ones I chose are just brilliant and It was lovely to read them. They feature 3 on my youngest Grandchildren, all siblings, and their names... See more

Company replied

Rated 5 out of 5 stars

I got my two grandchildren a book each for Christmas, the books are so beautiful, they Children absolutely love reading them and were amazed to find their names in the story. I made the mistake, I d... See more

Company replied


Company details

  1. Childrens Book Store
  2. Baby Store
  3. Children's Store

About My Best Book

Written by the company

📚 Personalised Children's Books 📚

Explore together as a family, with your children as the stars of their own adventure. Along with their name, you personalise their skin tone, hair colour and hair style, and other features depending on the book. The books are be ordered online with ease, exciting to read and are a great keepsake

🤩 A Unique Gift for Unique Children 🤩

Our large range of different adventures means you will be able to find the perfect book for your loved one. For the youngest reader, there are books about a trip in the forest and learning colours outside. Older children can explore the Land of Dinosaurs, an underwater odyssey or a quest to help the Winter Queen’s magical lantern glow bright again! br>

Books to help with the big life transitions for a child are also available. It could be that your little hero does not want to say goodbye to their pacifier, they need a good bedtime routine or are soon starting school. Written by a child psychologist, these books aim to provide guidelines and helpful tips to ease the stress of these big changes.

We are very happy to hear from our customers and are always ready to help find the perfect book for your child.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

852 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(852)

65 reviews in the last 12 months

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Rated 2 out of 5 stars

So disappointed

I purchased three books, and whilst the quality of the actual book (paper etc) is good, quite frankly, the content is dreadful. The stories are just badly written, and this is made worse as, though purchased from My Best Book UK (which turns out not to be based in the UK at all), they use American grammar in places (eg "different than") and incorrect English in others (eg "Nevermind").
The stories are also unnecessarily specific, for example going into details about what happens at school, and I feel that for young children reading a book about them, starting their named school, this could be very misleading as this isn't what will happen at their school.
Finally the options for personalising the appearance of the characters varies from title to title, which is very frustrating.
Had I been able to preview this book in full before purchasing (like you can with other companies) I would not have wasted my money.

July 29, 2025
Unprompted review
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Reply from My Best Book

Thank you for your review, Helen.

I am very sorry to hear that you are not happy with your books. Our books are written to be accessible to children and are proofread by native speakers for each language. If you have any further feedback regarding the grammar, please write to us at info@mybestbook.uk.

The content of our school and toilet-training books is to provide children with concrete examples of how these transitions may happen. However, we understand that schools and families differ in their approaches.

A full preview of each book is available by clicking/pressing on the book, before adding any personal details. Please don't hesitate to contact us if you have any further feedback.

Best wishes,
Dan.

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Rated 5 out of 5 stars

Book is lovely and great quality

Book is lovely and great quality. Came in the time advised. Loved the multiple options for personalisation as allowed me to get something similar to my daughter.

July 25, 2025
Unprompted review
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Reply from My Best Book

Lovely! Thank you so much for your kind review, Zoe.

Rated 5 out of 5 stars

Ciara Waves Goodbye to Nappies

I absolutely love the book. It talks about everyday things a child would do and my Granddaughter can relate to them.

August 1, 2025
Unprompted review
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Reply from My Best Book

Amazing! That's lovely to hear, Janet. Thank you for your review.

Rated 5 out of 5 stars

Brilliant books

I ordered 3 books and they are fantastic! The stories of the ones I chose are just brilliant and It was lovely to read them. They feature 3 on my youngest Grandchildren, all siblings, and their names are throughout each book. I'm sure they will be thrilled to receive and read them on their Birthday's. One is coming up soon and the other 2 are a bit later on in the year. It was easy to put details in, with names, hair colour etc to make them personalised and the delivery was very good, packaged well and no damage so arrived in pristine condition.

July 9, 2025
Unprompted review
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Reply from My Best Book

Wonderful! Thank you so much for your lovely review, Mrs Giles.

Rated 5 out of 5 stars

great books

Easy to order, amazing book my grandson loves these books. It really does help with a 4 years old's feelings and experiences.

July 1, 2025
Unprompted review
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Reply from My Best Book

That's wonderful to hear, Jane. Thank you for reviewing our books.

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Rated 5 out of 5 stars

Beautiful book

Beautiful book. Beautifully illustrated. My granddaughter and her parents love it.

July 14, 2025
Unprompted review
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Reply from My Best Book

Fantastic! Thank you so much for your kind words. Sherry.

Rated 5 out of 5 stars

Good quality book

It was easy to order, lots of choice with personalisation, colours, hairstyles etc.
Really good quality and beautiful words. The 3 year old recipient loved it!

June 21, 2025
Unprompted review
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Reply from My Best Book

Fantastic to hear! Thank you very much for your review, Sarah.

Rated 5 out of 5 stars

Beautifully presented book

Beautifully presented book, quality paper. I thought it was quite expensive, but when it arrived I could see it was worth it. Our granddaughter was captivated by it.

June 21, 2025
Unprompted review
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Reply from My Best Book

Wonderful! Thank you so much for your review, Sharon.

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Rated 5 out of 5 stars

Great birthday present for my Son

Great birthday present for my Son. He absolutely loved it. The fact I could include his older brother and surprise him with the book mentioning his 2 friends aswel, he loved it

May 19, 2025
Unprompted review
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Reply from My Best Book

Fantastic to hear! Thank you very much for your review, Nicolle.

Rated 5 out of 5 stars

Tickled Pink!

So tickled with the result - such a perfect present for my baby grandson who already enjoys a story book.

May 8, 2025
Unprompted review
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Reply from My Best Book

Wonderful! Thank you so much for your review, Ms Stoddart.

Rated 5 out of 5 stars

Delighted with the book!

Delighted with the book!

April 17, 2025
Unprompted review
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Reply from My Best Book

Thank you for your review, David. Fantastic to hear that you arew delighted with your book.

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Rated 4 out of 5 stars

Fab for Disney loving kids!

I’ll start with the only real negatives, the customisation of your character is limited, but good enough that kids don’t care. There are a couple of pages in the book which don’t have the customised character picture or name on which seems a waste, almost filler, when the rest of the pages feel really impactful.
Otherwise I have nothing but positive feedback; the book is great quality, exactly as described. The story is really positive and uplifting for young girls and lots of ‘wow’ moments for any Disney princess loving children. My daughter loves it, great book. It is quite expensive but I guess that is to be expected for Disney characters.

April 12, 2025
Unprompted review
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Reply from My Best Book

Thank you for taking the time to review us and your kind words, Sarah. We appreciate all feedback on our books. It's wonderful to hear that your daughter loves her book!

Rated 5 out of 5 stars

Easy ordering

Easy ordering, timely delivery, great gifts!!

April 8, 2025
Unprompted review
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Reply from My Best Book

Lovely! Thank you for your review, Jess.

Rated 5 out of 5 stars

Beautifully written

Beautifully written, illustrated & created book. Quality production with thick pages. Love the attention to detail with the personalised hair length & colour etc. A gift for my granddaughter’s birthday-she’ll love it as she’s the central character! I chose the haunted house story in A5 size as it’s easier for smaller hands to manage & can be taken with her wherever she goes. Bought 3 of these books last year for my other grandchildren for Christmas & birthdays & they were very happy with them. I’d definitely recommend My Best Book to anyone. Great communication & delivery was on time.

March 14, 2025
Unprompted review
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Reply from My Best Book

Fantastic! Thank you so much for your kind words and recommendation.

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Rated 5 out of 5 stars

High quality and efficient service

Very simple to use and gorgeous stories to add the child to. Also lovely posters with the ability to have the child's name on them. Very fast turnaround and the quality of the book and poster are superb!

March 14, 2025
Unprompted review
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Reply from My Best Book

Amazing! Thank you Deirdre for your lovely review.

Rated 1 out of 5 stars

Ordered on february 3

(Got full refund after this review) Ordered on february 3, still nothing on march 12. Asked for full refund and nothing. Do not buy from them!!!

March 12, 2025
Unprompted review
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Reply from My Best Book

Hi Zuchryte,

I am very sorry to hear that this has been your experience with us. After searching our system and emails, its not clear which order is the order you made. Please can you email our customer service team at contact@mybestbook.com, with your order number, so that we are able to resolve this for you.

Best wishes,
Dan.

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