Mybookcart.com Reviews 

148
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I finally decided to sell my old textbooks and was surprised they were still worth quite a bit! Mybookcart was easy to sign up, get a shipping label and fast payment! And they use PayPal which you can... See more

Rated 5 out of 5 stars

I was unable remove a prior review that I entered with a 1 star as I had not received payment for the book I sold. This was totally my fault as I had entered my PayPal account info incorrectly. They... See more

Rated 1 out of 5 stars

MyBookCart claimed that the textbook we sent in was damaged (cover, spine & binding). They sent photos, but we do not believe that those were of our book. This was a test book to check out this servi... See more

Rated 5 out of 5 stars

Selling back my books was simple and easy. Mybookcart sent me emails letting me know when my books had been received and let me know when to expect payment. I will definitely be using mybookcart for f... See more

Company details

  1. Book Store

Information provided by various external sources

Sell Textbooks Online For Cash! Get The Most Money For Your Used College Books. Free Shipping For All Textbook Buybacks. Payment is by Check or PayPal. Type in your books' ISBN numbers into the search box to see how much we are buying your used textbooks for!


Contact info

3.9

Great

TrustScore 4 out of 5

148 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(148)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

They can say your book is fake - and require you to pay them to get it back!

UPDATE: The sudden "positive 5 star" reviews in short time span on this site appear to be in response to MyBookCart inviting former customers to come leave a review... however if this is done as per TrustPilot the invite must go out to ALL former customers and not just ones who had a good experience. I have not got any such invite from MyBookCart to come give a review on TrustPilot. It does not appear from what I have seen thus far anyone other than a handful of select customers who had perfect experiences with this company have got the invites.

I gave this company a 1 star review.

Here is what happened.

MyBookCart.com agreed to buy my book. I mailed it to them.

Within hours of them getting it they sent me a generic email that they think it is a copy of the book and so will not buy it and if I want it back, I have to pay them.

The book was in good shape and a full color text book in perfect condition. It was not a photocopy of a book. This was not a copy of a book, it was a full color real textbook.

When I found this company, I had never heard of them before. A book selling site listed them as the highest paying site. So I sent MyBookCart my book and they sent me a email to confirm what they would pay me when they got it. I imagine this is a common experience for how customers come to have their first experience with this company.

Of course the book had to be in good shape and no water or fire damage, and not lots of pen underlining and highlighting,etc. That is clearly stated in the email they sent. There was zero disclosure they have a policy they can just in their opinion, even with a very good real full color actual textbook, (not a photocopy or any signs of a copy), just deem it is fake and pay nothing.

Then they stated to get it back, they must be paid via paypal. That policy is not disclosed in the email they sent. Amazon if they do not buy your book, will send it back to you, they do not charge you to get it back.

I wonder how many people who send MyBookCart books who have the same experience, just go along with the "policy" that is not disclosed in the email they were sent and just forget it and tell them to "trash the book".

I wonder if the books are actually "trashed". I have this feeling I have been scammed and fell into a scam. Had they just sent my book back I would never have got so upset and felt so wronged by this company. Why would a company instead of just sending a book back instead of trying to charge for it -- invite what appears to be only select customers who had a perfect experience to come give reviews on a third party website?

When I saw this company was paying more than others, I thought they may just be a really honest good company. I am still shocked how they do business.

Best of luck if you send this company your books and they tell you how much you will get. Unless of course, they deem it is fake, and pay you nothing.

May 4, 2019
Unprompted review
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Rated 5 out of 5 stars

Good experience

Good experience. Easy to sell the book. They email the label, send it in...get your $ in the mail soon after! I highly recommend my bookcart.

May 2, 2019
Unprompted review
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Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 5 out of 5 stars

Website review

My first time using the website to sell a textbook and I was able to get the highest pay with this website.

April 29, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 5 out of 5 stars

Great!

Smooth transaction, prompt payment. :)

April 29, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 1 out of 5 stars

sent them book in great condition

sent them book in great condition, then they said they are not accepting it because it "didn't fit their standards."
Now they are keeping it unless i send them money. Scam website.

February 26, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Hello, Thank you for your feedback. We understand your frustration. Sometimes water damage can be hard to spot, especially if it is located on pages in the index or inside the back cover. Please note that we do state in our terms and conditions that we do not purchase books with liquid damage. We offered to mail the book back to you, as we were not purchasing it, and we do ask for a low cost return shipping reimbursement, as per our terms and conditions.

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Rated 1 out of 5 stars

SCAM

SCAM! They promised $172.01 and because the package was taken to the USPS 7 days later (They wanted it at the post office by 1/24/18 and I dropped it off 1/31/18) They decided to only give me $84.54. There was a snow storm in our area on those dates. I am a single mom, full time student and paralegal. It is tough trying to juggle everything. I don't need a shady company stealing my money and/or not returning my personal property if they cannot abide by our agreement. I hope they will make this right so I can give them a better review! But for now I would use another more trustworthy site!

February 13, 2018
Unprompted review
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Reply from Mybookcart.com

Hello, Thank you for your feedback. We understand that life can be busy. We do ask that all books be mailed within 7 days of order submission. If you are unable to mail your buyback order within the 7 day period, we ask that you resubmit another buyback order as the initial one expires. All books that we received from you were mailed back to your address, and they were received by you back in the mail.

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