mycar Tyre & Auto Reviews 

I had an incredibly disappointing experience at this service centre. Their office proudly states, "We don't only care about the car, we care about the driver too," but my experience was the exact opposite.
I stood in the office for nearly 25 minutes while the staff member upfront completely ignored me because he was busy answering continuous incoming office calls. Every time I tried to speak with him, it was incredibly difficult to get his attention. He repeatedly told me "one minute" just to jump right back onto the next phone call without assisting me.
When I finally managed to ask a simple question about checking a minor scratch on my car's bumper during my upcoming booking, his response was dismissive and rude. He told me I just had to wait until the service date instead of addressing it professionally.
I have never felt so ignored and disrespected as a customer. Because of this terrible customer service, I have canceled my upcoming appointment and will be taking my business elsewhere. They do not care about the driver. Stay away.

Customer service

I am very thankful for the professional service provided by Darren ,Cody and the team. They keep my old car on the road and are amazing mechanics who I genuinely trust.

Good service thanks to Royce and the staff

The experience at the service centre was great, no problem at all. Your review on trustpilot has been frustrating and a waste of time. I have not been able to submit my review because I would prefer not to receive updates??? Please look at this because your service department deserve better!

Excellent service from the team at Mycar Broadbeach. They were friendly, professional, efficient, and took the time to explain everything clearly. The repair I needed was completed quickly, and I really appreciated their honesty and attention to detail. I highly recommend them to anyone looking for reliable and trustworthy service. Thanks again, guys!

The price and customer service.
The staff always take there time to explain things to me.

Today I had my car inspected for registration renewal. It was done very professionally and the service from reception was excellent..they sent a message when inspection was completed..it took about 30minutes which was great as they were quite busy..it was an efficient experience

Had to call roadside assistance today as my car wouldn't start. Steve turned up at the time he said and did a test which showed the battery was kaput. As he was removing it, he discovered that one of the terminals were loose, and that may be the problem so he tightened it up and got me to try again. Alas it was apparent that the battery needed replacing. This was done quickly and professionally. When it came to payment, it could not be recieved by his phone, so he rang the office and I spoke to Linda( I think that was her name). The transaction was completed in a professional and friendly manber.
Thanks heaps!

The staff are very professional. Prompt service and informed me of problems before undertaking them. Value for money. Definitely recommend them.

Got a great deal on 5 tyres and wheel alignment, had fast and friendly service, am very happy and will be back again in the future, can highly recommend!!

Because they did exactly what was needed to be done and on time as well .Which l was very pleased about.

Alway thorough and careful with service.
Customer service is excellent

Great service and thank you Josh

It was a good experience.My first mobile service experience.I think I will use it again