mycar Tyre & Auto Reviews 

131,849
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 36,391 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and helpful approach, often going above and beyond to assist with excellent service. Many people highlight the efficiency and quality of work, alongside transparent communication and reasonable pricing. However, some people experienced issues with the quality of work, reporting new problems after service, missed maintenance, or incomplete repairs. Additionally, a minority of reviewers were not happy with customer service, citing instances of being ignored, argumentative staff, or a lack of clear after-sales explanations.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the fantastic, excellent,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and friendly... See more

Customer service

Customers generally report positive experiences with customer service, highlighting the quality of work and... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices to be very reasonable and... See more

Product

Reviewers highlight ambiguous aspects of product. While some customers found super discounts on tyres and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at MyCar were very friendly, explained what they would be doing and the work was carried out in the time specified. I have been going to them now for 3 years and have always been very pleas... See more

Rated 5 out of 5 stars

Recently the staff at mycar Tyre & Auto gave me a thorough service and clearly explained what they needed to do beforehand. One task they completed was a coolant flush as I had wrongly mixed two diffe... See more

Rated 5 out of 5 stars

I just arrived back from Victoria, Car tyres x 2 punctured by pot holes / nails. Luke explained the perils, of wear and tear, profiles, the pitfalls of having 4 different tyres on the car. The servi... See more

Rated 5 out of 5 stars

Completed in a timely manner and for a reasonable price (was quoted elsewhere for a higher log book service). They advised that there was something further that needed to be l completed on my car and... See more



Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

132K reviews

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4.7

All reviews

(131,849)

35,718 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shoutout to Roadside Assistance

Had to call roadside assistance today as my car wouldn't start. Steve turned up at the time he said and did a test which showed the battery was kaput. As he was removing it, he discovered that one of the terminals were loose, and that may be the problem so he tightened it up and got me to try again. Alas it was apparent that the battery needed replacing. This was done quickly and professionally. When it came to payment, it could not be recieved by his phone, so he rang the office and I spoke to Linda( I think that was her name). The transaction was completed in a professional and friendly manber.
Thanks heaps!

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Service review

The staff are very professional. Prompt service and informed me of problems before undertaking them. Value for money. Definitely recommend them.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and reliable.

Warren is a great mechanic and you can trust him to get your car sorted.

He got my car sorted and always find something to fix before it became an issue.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

The young bloke behind the counter was…

The young bloke behind the counter was organised.
He organised my car to be fitted with tyres in the allocated booking time.
He handled an older gentleman well that was rude and direct insisiting his car be attended to with tyre fitting..

June 16, 2026
Rated 5 out of 5 stars

The service Sunnybank Hills MyCar Tyre…

The service Sunnybank Hills MyCar Tyre & Auto provide is fantastic. Staff all very professional, extremely hard working, great attention to detail even when totally under the pump with walk in customers streaming seemingly endlessly through the doors for help. Their friendliness and courtesy to everyone, no matter how large or small or urgent the problem is amazing! And they do a really great job making sure that you fully understand what has been done. So..Great value, convenience, customer service and professional skills. They are really excellent! To top it all off its a very convenient location located in an under cover shopping centre carpark. Its fixed while you shop 😂

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and kind

The team at Mycar Rochedale are so helpful and kind. Thank you for fixing my car and fitting me in on a busy day. I really appreciate it.

June 16, 2026
Rated 5 out of 5 stars

After quote from dealer on TPMS repair.

After being quoted by the dealers service department I thought I’d check the price with Mycar as they replaced my tyres 12 months ago and now the TPMS was playing up. The price quoted was less than a quarter of the dealer price. The friendly staff and service was exceptional and I would have no hesitation in recommending them.

June 25, 2026
Unprompted review

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