We were without a dentist for a couple of years following our previous dentist’s retirement. We couldn’t believe it when we received a call asking if we still wanted to register with their new dentist... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Attentive reception staff that provided a positive check-in experience. Appointment was serviced on time and treatment prompt and it did not feel rushed, just relaxed. Dental treatment can be stessful... See more
Company replied
I think most people are scared of the dentist 😬 well I certainly am - but as I have gum disease and have done for many years the thought of losing my teeth overcame my fear. I was referred to My Dent... See more
Company replied
Great practice with very professional and welcoming staff! As soon as I enter the building, I feel relaxed knowing my treatment will be A1. The clinic is spotlessly clean, and they do a fantastic jo... See more
Company replied
Company details
- Dentist
- Cosmetic Dentist
- Dental Clinic
- Dental Hygienist
- Dental Implants Periodontist
- Emergency Dental Service
Written by the company
We're {my}dentist: UK's largest dental care provider. Our network of over 500 practices is committed to providing the latest treatments, and helping the nation improve their oral health. Around 4 million people in the UK trust us with their dental care every year.
Contact info
United Kingdom
- mydentist.co.uk
4.3
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff and my lovely caring dentist
July 14, 2026
Unprompted review
Reply from mydentist
Hi Maureen Magee,
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback.
Kind Regards
mydentist Patient Support Team
The lady I see with a very long name.
The lady I see with a very long name.. Maddie.is just brilliant at keeping me updated and calm during any proceedure. I'd highly recommend her.
July 13, 2026
Unprompted review
Reply from mydentist
Hi Julie,
Thank you for your lovely comments for Maddie, I know they will be thrilled with your review and recommendation.
Kind Regards
mydentist Patient Support Team
Happy experience
I find the receptionist Angie very helpful.
Jose Romero excellent very professional and caring
July 13, 2026
Unprompted review
Reply from mydentist
Hi Marion Purdie,
Thank you for such a lovely review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
Both the dental hygienist and her…
Both the dental hygienist and her colleague made me feel very comfortable. They were both very welcoming. The hygienist was able to give me good advice and she was very knowledgeable.
July 13, 2026
Unprompted review
Reply from mydentist
Hi Lynne Beach,
Thank you for such a lovely review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
The staff are friendly
The staff are friendly, welcoming and empathetic to those who are nervous.Re assuring and explaining all of the appropriate options and providing honest reasonable costs for the work required. The only downside,which cannot be helped given the location,is a lack of parking spaces,sometimes blocked by deliveries to other services in the same street.
July 9, 2026
Unprompted review
Reply from mydentist
Hi Andrea,
Thank you for your lovely review. We're so pleased to hear that you found the team friendly, welcoming and reassuring. Making sure our patients feel comfortable and well informed about their treatment options is really important to us.
We also appreciate your understanding regarding parking. Thank you for your kind words and for choosing our practice. We look forward to seeing you again soon.
Kind Regards
Patient Support Team
I'm a nervous patient
I'm a nervous patient. The dentist and the team were very friendly and put me at ease explaining every facet of treatment.
Overal a really great dental practice.
July 7, 2026
Unprompted review
Reply from mydentist
Hi Alan Kelsall,
Thank you for such a lovely 5 star review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
I have been a patient at My Dentist for…
I have been a patient at My Dentist for a couple of years now. I have always found the staff to be friendly and helpful. They have recently moved into new premises in Trinity Walk in Wakefield which are extremely easy to get to as they are just a few minutes from the bus station . The dentist I see is clearly highly skilled and professional but also kind and gentle . I feel very safe in their hands and would like to thank them for their care
July 10, 2026
Unprompted review
Reply from mydentist
Hi Diane,
Thank you for your lovely review. We're so pleased you've had such a positive experience with us over the last couple of years. It's great to hear that you find our new Trinity Walk practice easy to access, and that your dentist has helped you feel comfortable and confident in your care.
We'll be sure to share your kind words with the team. Thanks again for your support.
Kind Regards
Patient Support Team
Fantastic
I had a really positive experience at mydentist. From the moment I arrived, I felt welcomed and at ease, which is not something everyone always associates with going to the dentist!
The team were friendly, professional, and took the time to make sure I was comfortable and understood everything that was happening. I really appreciated the calm and reassuring approach, as it made the whole experience feel much less stressful.
Thank you to everyone at mydentist for making my visit such a positive one. I would definitely recommend them.
July 10, 2026
Unprompted review
Reply from mydentist
Hi Laura,
Thank you for your lovely review. We're so pleased to hear that you felt welcome and at ease from the moment you arrived. We know that visiting the dentist isn't everyone's favourite thing, so it's great to hear that our team's friendly and reassuring approach helped make your experience a positive one.
Thanks again for your recommendation and kind words. We look forward to seeing you again soon.
Kind Regards
Patient Support Team
The staff give you a warm welcome and…
The staff give you a warm welcome and make you feel totally at ease as someone who is afraid of the dentist the staff understood and put me at complete ease
July 6, 2026
Unprompted review
Reply from mydentist
Hi Fay,
Its lovely to hear that you feel at ease at our practice with your dental care. Thank you so much for your wonderful 5 star review.
Kind Regards
mydentist Patient Support Team
Excellent service from dental staff
Excellent service from dental staff
Implant procedure well explained and professionally carried out. The patient care was above and beyond
July 14, 2026
Unprompted review
Reply from mydentist
Hi Julie Stewart,
Thank you for your 5 star review. I am very pleased to hear your experience as a mydentist patient and will share your positive feedback with the practice team.
Kind Regards
mydentist Patient Support Team
Great service and everything explained…
Great service and everything explained simply. All staff and kind and courteous. Keep up the good work.
July 9, 2026
Unprompted review
Reply from mydentist
Hi Steven Buckley,
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards
mydentist Patient Support Team
Excellent treatment
Really easy to register with the practice, very clean premises, helpful and friendly reception staff and a nice calm place that doesn't smell like a dentists!
I had my first appointment with Catarina and she was great - as an anxious person, she really helped me keep calm and checked on my wellbeing all the way through. I've been back for some well overdue work and Catarina was excellent. I haven't had this much confidence in a dentist in a long time.
July 13, 2026
Unprompted review
Reply from mydentist
Hi Alex,
Thank you for your lovely review. We're so pleased to hear that you found the practice welcoming and comfortable, and that Catarina helped you feel at ease throughout your treatment.
It's wonderful to know that she's helped build your confidence and made your visits a positive experience. We'll be sure to pass on your kind words.
Kind Regards
Patient Support Team
I was nervous before my appointment
I was nervous before my appointment, but the team made me feel completely at ease. The dentist was patient, explained each step, and provided excellent care. I couldn't have asked for a better experience.
July 6, 2026
Unprompted review
Reply from mydentist
Hi Greg Coulter,
Thank you for such a lovely 5 star review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
Reply from mydentist
Hi Stephen Rogerson,
We very much appreciate your 5 star review.
Kind Regards
mydentist Patient Support Team
Kind Dentist
Appointment was timely. Dentist was kind and compassionate in checking my teeth and talking me through the process. Thank you!
July 10, 2026
Unprompted review
Reply from mydentist
Hi PD,
Thank you for such a fabulous review. We appreciate you sharing your patient experience with us.
Kind Regards
mydentist Patient Support Team
I was in great pain and went at 9am to…
I was in great pain and went at 9am to arrange an appointment. I was given one 3.20 same day. After a short wait I was given a check, x-ray then my tooth was extracted. I paid a very reasonable fee and arranged a new check up appointment. It was prompt efficient effective staff were polite and informative. Thanks.
July 6, 2026
Unprompted review
Reply from mydentist
Hi Derek,
hank you for your kind review. We're glad we could see you so quickly and help get you out of pain. It's great to hear that you found the whole process smooth and efficient, and that our team kept you well informed throughout.
We really appreciate your feedback and look forward to seeing you again at your next appointment.
Kind Regards
Patient Support Team
MY visit to My Dentist Llandudno
Sylwia was excellent in explained the procedure and put me at ease. I felt confident in her professionalism throughout and her friendly approach helped a great deal
July 6, 2026
Unprompted review
Reply from mydentist
Hi Graham Drive,
Thank you for your lovely comments for Sylwia , I know they will be thrilled with your review.
Kind Regards
mydentist Patient Support Team
Very simple process
Very simple process, had to have a filling, all options were talked through and costs made clear by a very professional team
July 6, 2026
Unprompted review
Reply from mydentist
Hi Richard,
Thank you for your 5 star review. I am very pleased to hear your experience as a mydentist patient and will share your positive feedback with the practice team.
Kind Regards
mydentist Patient Support Team
Not having a dentist for a number of…
Not having a dentist for a number of years I got on at mydentist leigh they sorted out all my dental needs my dentist daya and the rest of the staff were excellent I would recommend them to family and friends garry
July 13, 2026
Unprompted review
Reply from mydentist
Hi Garry Mather,
Thank you for such a wonderful 5 star review and recommendation. It is very much appreciated. I am so pleased to read your lovely comments for Daya and the practice team.
Kind Regards
mydentist Patient Support Team
Very welcoming they don't judge very…
Very welcoming they don't judge very friendly staff
July 6, 2026
Unprompted review
Reply from mydentist
Hi Neil Goodfellow,
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback.
Kind Regards
mydentist Patient Support Team
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