We were without a dentist for a couple of years following our previous dentist’s retirement. We couldn’t believe it when we received a call asking if we still wanted to register with their new dentist... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Attentive reception staff that provided a positive check-in experience. Appointment was serviced on time and treatment prompt and it did not feel rushed, just relaxed. Dental treatment can be stessful... See more
Company replied
I think most people are scared of the dentist 😬 well I certainly am - but as I have gum disease and have done for many years the thought of losing my teeth overcame my fear. I was referred to My Dent... See more
Company replied
Great practice with very professional and welcoming staff! As soon as I enter the building, I feel relaxed knowing my treatment will be A1. The clinic is spotlessly clean, and they do a fantastic jo... See more
Company replied
Company details
- Dentist
- Cosmetic Dentist
- Dental Clinic
- Dental Hygienist
- Dental Implants Periodontist
- Emergency Dental Service
Written by the company
We're {my}dentist: UK's largest dental care provider. Our network of over 500 practices is committed to providing the latest treatments, and helping the nation improve their oral health. Around 4 million people in the UK trust us with their dental care every year.
Contact info
United Kingdom
- mydentist.co.uk
4.3
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely staff and professional
Lovely staff, very polite, friendly and professional.
All perfect!
July 14, 2026
Unprompted review
Reply from mydentist
Hi Dimitrios Devetzakis,
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback.
Kind Regards
mydentist Patient Support Team
I had and always have had fantastic…
I had and always have had fantastic service at my dentist and I would highly recommend my dentist.
July 15, 2026
Unprompted review
Reply from mydentist
Hi Jim Officer,
Thank you so much for your wonderful review and recommendation.
Kind Regards
mydentist Patient Support Team
The dentist is very friendly makes you…
The dentist is very friendly makes you feel at ease. Clean relax environment would recommend to friends and family and anyone looking for a new dentist
July 9, 2026
Unprompted review
Reply from mydentist
Hi Liz,
Thank you for your 5 star review and recommendation. I am very pleased to hear your experience as a mydentist patient and will share your positive feedback with the practice team.
Kind Regards
mydentist Patient Support Team
Dental treatment
I was made to feel very welcome and put at ease. The dentist explained the processes to be carried out and my treatment completed in a very professional and thorough manor. Very impressed with the service
July 13, 2026
Unprompted review
Reply from mydentist
Hi Carmel,
Thank you for your 5 star review. I am very pleased to hear your experience as a mydentist patient and will share your positive feedback with the Practice Team.
Kind Regards
mydentist Patient Support Team
Excellent service from a very helpful
Excellent service from a very helpful and informed professional. I was made to feel at ease and was not rushed or hurried. The dentist clearly understood my needs and came up with a satisfactory solution to my dental needs.
July 15, 2026
Unprompted review
Reply from mydentist
Hi Patrick Hipwell,
Thank you for your 5 star review. I am so pleased to hear your experience as a mydentist patient and will share your positive feedback with the practice team.
Kind Regards
mydentist Patient Support Team
Mydentist Taunton road Bridgwater…
Mydentist Taunton road Bridgwater Somerset
My dentist Taunton road Bridgwater... Wow how rude... R there staff... Absolutely rubbish they r and so patronising... And talking 2 u.. Like u r a idiot and dumb... The practice sending in rude condescending towards me... Outrageous behaviour from this dip off... Dentist surgery... I will make sure my compliant goes much highter...and i will make sure.. People no how the practice and staff at Bridgwater Taunton road.. How they treat u... With absolutely no respect patronising consent condescending how the brats manner was so rude and he care about what if I'd seek Steel proceding disorder.. Absolutely disgusting Appalling way.. I was treated...
July 17, 2026
Unprompted review
Reply from mydentist
We are very sorry to receive your 1-star review, however, using the details you have provided we have been unable to locate you as a patient at this practice. If you wish to discuss this further, please contact the practice and ask to speak to the Practice Manager. Alternatively you can contact our Patient Support Team on patientsupport@mydentist.co.uk
Kind Regards
Patient Support Team
Failed Crown and No Responsibility Taken
Very disappointed with mydentist Seaton. A crown fitted in February 2025 failed twice within 15 months and ultimately had to be replaced elsewhere at a cost of £1,050. When I raised a complaint, I was told the practice would not accept responsibility because the treating dentist was self-employed and had since left the practice. As a patient, I dealt with mydentist, not an individual dentist, so I found this response extremely frustrating and disappointing. I cannot recommend this practice based on my experience.
June 30, 2026
Unprompted review
Reply from mydentist
Hi Ben, I understand that you are disappointed with the outcome of our investigation, and I appreciate how upsetting and frustrating this situation will have been for you. I can see that a response has already been provided to you by the practice, detailing your escalation route for the specific dental treatment the self-employed clinician provided to you. We are very sorry that we were unable to meet your expectations for resolution on this occasion.
Kind Regards,
Patient Support Team
Lovely staff
Lovely staff, excellent service. Appts on time. This dentist really is fabulous. Would definately recommend.
July 14, 2026
Unprompted review
Reply from mydentist
Hi Caroline,
Thank you for your 5 star review and recommendation. I am very pleased to hear your experience as a mydentist patient and will share your positive feedback with the practice team.
Kind Regards
mydentist Patient Support Team
Professional, friendly and pain free.
Excellent dental practice. My registration was processed quickly, and I was offered an appointment soon after. The waiting time at the practice was short, and the dentist provided a clear and concise treatment plan, explaining everything thoroughly.
I arrived feeling very anxious about visiting the dentist, but the team immediately put me at ease. By the end of my initial appointment, and again at my follow-up visit, I felt much more relaxed and confident. The care and reassurance I received were outstanding, and I would happily recommend this practice to anyone, especially if you’re nervous about visiting the dentist.
June 3, 2026
Unprompted review
Reply from mydentist
Hi Paul,
Thank you for your kind review. We're so pleased to hear that you had a positive experience with your new dentist and that everything was explained clearly. It's also great to know our team continues to make you feel welcome and well looked after. We really appreciate your continued trust in the practice.
Kind Regards
Patient Support Team
Great service from start to finish
Great service from start to finish. Professional & friendly staff help the visit to the dentist less daunting
July 14, 2026
Unprompted review
Reply from mydentist
Hi Mark Elliott,
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback.
Kind Regards
mydentist Patient Support Team
An excellent dental practice
An excellent, professional service. The reception staff provide a friendly welcome, the hygienist, dentist and all support staff are outstanding! They are skilled at putting everyone at their ease. I am well informed and very well cared for. Thank you 🤗
July 14, 2026
Unprompted review
Reply from mydentist
Hi Jim,
Thank you for your lovely feedback. We're delighted to hear that you've felt so well looked after by our team. It's great to know that our reception staff, hygienist, dentist and support team have helped make your visits comfortable and informative.
We really appreciate your kind words and look forward to seeing you again soon.
Kind Regards
Patient Support Team
Always had good service over the years…
Always had good service over the years I've been attending.
July 14, 2026
Unprompted review
Reply from mydentist
Hi Richard Archer,
Thank you for such a fabulous review. We appreciate you sharing your patient experience with us.
Kind Regards
mydentist Patient Support Team
My dentist pennywell
I have been seeing Marco at my dentist in Pennywell for a few years now and the practice is great, staff are always friendly and helpful I had an emergency last week and they fitted me in without a problem.
July 14, 2026
Unprompted review
Reply from mydentist
Hi Roslynn Learmont,
Thank you for such a wonderful review. It is very much appreciated. I am so pleased to read your lovely comments for Marco and the practice team.
Kind Regards
mydentist Patient Support Team
Show they care about people
They are very helpful with staying nice an calm during treatment when your emotion get high. Also they allow you to have break if you are struggling.
July 14, 2026
Unprompted review
Reply from mydentist
Hi Natasha,
Thank you for such a fabulous review. We appreciate you sharing your patient experience with us.
Kind Regards
mydentist Patient Support Team
The staff and my lovely caring dentist
July 14, 2026
Unprompted review
Reply from mydentist
Hi Maureen Magee,
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback.
Kind Regards
mydentist Patient Support Team
The lady I see with a very long name.
The lady I see with a very long name.. Maddie.is just brilliant at keeping me updated and calm during any proceedure. I'd highly recommend her.
July 13, 2026
Unprompted review
Reply from mydentist
Hi Julie,
Thank you for your lovely comments for Maddie, I know they will be thrilled with your review and recommendation.
Kind Regards
mydentist Patient Support Team
Happy experience
I find the receptionist Angie very helpful.
Jose Romero excellent very professional and caring
July 13, 2026
Unprompted review
Reply from mydentist
Hi Marion Purdie,
Thank you for such a lovely review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
Both the dental hygienist and her…
Both the dental hygienist and her colleague made me feel very comfortable. They were both very welcoming. The hygienist was able to give me good advice and she was very knowledgeable.
July 13, 2026
Unprompted review
Reply from mydentist
Hi Lynne Beach,
Thank you for such a lovely review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
The staff are friendly
The staff are friendly, welcoming and empathetic to those who are nervous.Re assuring and explaining all of the appropriate options and providing honest reasonable costs for the work required. The only downside,which cannot be helped given the location,is a lack of parking spaces,sometimes blocked by deliveries to other services in the same street.
July 9, 2026
Unprompted review
Reply from mydentist
Hi Andrea,
Thank you for your lovely review. We're so pleased to hear that you found the team friendly, welcoming and reassuring. Making sure our patients feel comfortable and well informed about their treatment options is really important to us.
We also appreciate your understanding regarding parking. Thank you for your kind words and for choosing our practice. We look forward to seeing you again soon.
Kind Regards
Patient Support Team
I'm a nervous patient
I'm a nervous patient. The dentist and the team were very friendly and put me at ease explaining every facet of treatment.
Overal a really great dental practice.
July 7, 2026
Unprompted review
Reply from mydentist
Hi Alan Kelsall,
Thank you for such a lovely 5 star review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.