MyExpatTaxes Reviews 

5,385
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the user experience easy, straightforward, and painless, with many appreciating the user-friendly software and platform that guides them step-by-step. People frequently praise the helpful, responsive, and knowledgeable customer service and staff, noting quick answers and personalized support. Many have used the reliable service for years, finding it a life-saver and time-saver. However, some people mentioned significant dissatisfaction with slow response times and a lack of assistance, with some waiting months for replies or experiencing unresponsiveness to follow-ups. This led to issues like delayed filings, incurred penalties, and a feeling of insufficient support or unclear explanations in certain situations.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, consistently describing the platform as simple,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use for... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's encouraging, quick, and... See more

Response time

Consumers find response times to be largely positive, with many reviewers highlighting quick turnaround from... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MyExpatTaxes makes filing your taxes easier than you can imagine. It has fine tuned its software efficiency; has employed capable staff; quickly assists you when there is a need for clarification; and... See more

Company replied

Rated 5 out of 5 stars

I didn't know what to do with taxes as an expat until I had to read about it. But once I got up to date, Myexpattaxes was highly recommended for beginners. When I entered my information step by step,... See more

Company replied

Rated 5 out of 5 stars

I was previously daunted by submitting to the IRS. I've lived outside the US my entire adult life so navigating another tax jurisdiction made me anxious. However having filed using MyExpatsTaxes for s... See more

Company replied

Rated 5 out of 5 stars

- Transparent pricing: Responsive presale support guided me through what to expect and what plan should I purchase - Working online forms: I had no trouble filling up the tax forms online, the quali... See more

Company replied


Company details

  1. Tax Preparation Software
  2. Financial Planner
  3. Tax Advisor
  4. Tax Consultant
  5. Tax Preparation
  6. Tax Preparation Service

Written by the company

MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes. 🦅 We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help. 🦅 We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas. 🦅 Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats. 🦅 With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.

100% IRS Tax Compliancy

Written by the company

Regardless of how complicated your tax situation is!
We help tens of thousands of Americans from 190+ countries worldwide file their US tax return annually! E-file your tax return in minutes, and rest assured that everything is done right, every time.

Contact info

Promotion box for MyExpatTaxes

Welcome to the Tax Year 2025!

Get started today and e-file in minutes!

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(5,385)

1,158 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy

Easy , followed directions and it takes away from doubting your decision.

May 27, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you!

Rated 5 out of 5 stars

Easy

Easy, simple service to use, and makes filing my taxes easy every year.

April 21, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you!!

Rated 5 out of 5 stars

Painless and efficient

With minimum effort on my part, I was able to file my taxes and FBAR on time. This is my second year using MyExpatTaxes and I am satisfied with their service.

May 30, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Demystifies the Universe of Expat Life

very user friendly and helpful to guide one through complex systems. efficacious and expert in knowing the multiple life situations/scenarios to guide in a very customized process to ensure everything is considered and accounted for. helpful and reliable tool!

May 29, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 1 out of 5 stars

Cannot really recommend

Cannot really recommend. They are super slow to respond and the "Live Human Support Chat" just forwards your message which can take up to 1 week or longer to get a response- even for the most basic questions. I paid for the upgraded "reviewed" plan. Because they only will start the state return after the fed return is finalized and submitted, it does not allow you to understand the overall situation before filing. For me, this resulted in a serious filing error which requires me to amend my fed filing. Unfortunately, they are unresponsive to my multiple follow-ups on next steps...

Update: they are great at responding to reviews on trust pilot, actual questions about my tax return- not so much. They actually told me my fed tax preparer (note I did all the data entry in the software, not the "tax preparer") could not respond because she is busy. I have never had a job where I could just ignore a client because I am busy... highly unprofessional.

May 30, 2026
Unprompted review
MyExpatTaxes logo

Reply from MyExpatTaxes

I'm sorry you didn't have a great experience - I've requested more information on this review to be able to identify your case.

Rated 5 out of 5 stars

Reliable and Excellent

As always, your services are reliable. I especially love how user-friendly the software is and how each year improvements are made to help us understand the forms and questions. It’s been a life-saver and time-saver for me. Thank you so much! 👍

May 27, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 3 out of 5 stars

Fairly easy to use, but can be pricey

Fairly easy to use, but surprised I had to find and enter previous year's AGI considering I've used MyExpatTaxes for the past 4 years.

Also seems a little pricey when having your own company.

May 27, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for your feedback!

Rated 4 out of 5 stars

I can not imagine doing my taxes…

I can not imagine doing my taxes without MyExpat Taxes. I have been with you as a client since the very beginning and its quick, easy and accurate. All at a great price. Thank you to all of your team for answering my silly questions.

May 27, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Great service to use for filing your taxes s

The software was very easy to use and the response time for inquiries was very quick. I felt confident filing my taxes with MyExpatTaxes. I fully recommend them.

May 22, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Arvie on the federal tax

Arvie on the federal tax, and the guys on state tax all did a great job. This is the first time I’ve done my own Intl Tax and the software and you guys, with the premium package, worked great. Thank you.

May 25, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

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