Fahlo Reviews 

9,574
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,438 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product quality, describing the bracelets as beautiful, stunning, and well-made, often recommending them as gifts for animal lovers. The app is frequently praised for being fun, engaging, and educational, providing updates and information about the tracked animals and their species. Many people also highlight the exceptional customer service, noting their helpfulness, quick responses, and willingness to resolve issues. However, some customers also noted issues with order delivery, particularly during bad weather, and a lack of tracking information for their shipments. A few other people also felt that the animal tracking experience could be improved, wishing for more specific details about individual animals, live tracking, or pictures and videos. Some reviewers were not happy with the tracking guarantee, as some animals stopped tracking after a few months, and they were informed that tracking is only guaranteed for a limited period.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful and well-made... See more

Application

Clients share positive opinions on the app, with many finding it amazing, easy to use, and educational for... See more

User experience

Users describe positive interactions with the user experience, finding it fun, enjoyable, and easy to use,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction and a desire... See more

Customer service

People report ambiguous experiences with customer service, with many praising the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fun. Family loves these. Love they were honest when our whale shark lost its tracker and instantly provided a new whale to follow. Will be giving a lot of these as gifts, along with family collecti... See more

Rated 5 out of 5 stars

Really fun and enjoyable. I’ve always loved wildlife and just knowing my turtle Esmeralda is out there swimming near Cuba is so much fun! 10/10 bracelet quality is amazing. For kids the bracelets are... See more

Rated 5 out of 5 stars

It took me a bit to actually get the bracelet because I ordered during the winter and the weather was really bad, but I’m SO in love with it! I got Ning the Snow leopard! Convinced my partner to get o... See more

Rated 5 out of 5 stars

So far this has been such a fun and wonderful adventure with Fahlo. I hope they stay honest and true to what they do and stand for. I'm really glad I decided to purchase these. They are doing somethin... See more


Company details

Written by the company

Save our Wildlife with every order! For any customers with questions, the fastest way to reach us is on Facebook or Instagram. Please send us a message there, or email us directly at support@myfahlo.com, and we would love to help. Also, please make sure you ordered from us, there are a lot of scam copy companies out there. We are the only company with a verifiable partnership with the Sea Turtle Conservancy, verifiable directly on their partner list: https://conserveturtles.org/partners/ We appreciate everyone's support for our mission :)


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(9,574)

4,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful Company & Concept

Such a beautiful Company & Concept! Never thought buying cute bracelets could be so fun & help the environment in some way!!! Absolutely love tracking Turt Reynolds- and can’t wait to get more Jewelry!!! I got my First Fahlo at an Aquarium and had no idea how obsessed id become!

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

I think my turtle got eaten…

Well I think my turtle got eaten or Florence accidentally got the tracker off but I totally got another one and it was named sparkle but really nice experience and I have a snow leopard named kham

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

I love being able to support animals…

I love being able to support animals with something as simple as a bracelet. I usually find myself devastated over the state of the world but too overwhelmed to know how to change it— being able to track an animal and support a good cause eases my worry, just the smallest bit.. I’ve already bought some for all of my family and some for my friends! Everyone loves when they can track an animal they love, and it’s a gift that has a purpose, too— it makes everyone feel good. ❤️

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Fun and Adventurous

So far this has been such a fun and wonderful adventure with Fahlo. I hope they stay honest and true to what they do and stand for. I'm really glad I decided to purchase these. They are doing something positive and I get to follow the animals around the world.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

very cute!

this is such a cute and sweet app, i love how you can track and animal, i think it is amazing!

June 20, 2026
Unprompted review

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