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FahloReviews 

9,564
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,438 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product quality, describing the bracelets as beautiful, stunning, and well-made, often recommending them as gifts for animal lovers. The app is frequently praised for being fun, engaging, and educational, providing updates and information about the tracked animals and their species. Many people also highlight the exceptional customer service, noting their helpfulness, quick responses, and willingness to resolve issues. However, some customers also noted issues with order delivery, particularly during bad weather, and a lack of tracking information for their shipments. A few other people also felt that the animal tracking experience could be improved, wishing for more specific details about individual animals, live tracking, or pictures and videos. Some reviewers were not happy with the tracking guarantee, as some animals stopped tracking after a few months, and they were informed that tracking is only guaranteed for a limited period.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful and well-made... See more

Application

Clients share positive opinions on the app, with many finding it amazing, easy to use, and educational for... See more

User experience

Users describe positive interactions with the user experience, finding it fun, enjoyable, and easy to use,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction and a desire... See more

Customer service

People report ambiguous experiences with customer service, with many praising the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fun. Family loves these. Love they were honest when our whale shark lost its tracker and instantly provided a new whale to follow. Will be giving a lot of these as gifts, along with family collecti... See more

Rated 5 out of 5 stars

Really fun and enjoyable. I’ve always loved wildlife and just knowing my turtle Esmeralda is out there swimming near Cuba is so much fun! 10/10 bracelet quality is amazing. For kids the bracelets are... See more

Rated 5 out of 5 stars

It took me a bit to actually get the bracelet because I ordered during the winter and the weather was really bad, but I’m SO in love with it! I got Ning the Snow leopard! Convinced my partner to get o... See more

Rated 5 out of 5 stars

So far this has been such a fun and wonderful adventure with Fahlo. I hope they stay honest and true to what they do and stand for. I'm really glad I decided to purchase these. They are doing somethin... See more

Company details

Written by the company

Save our Wildlife with every order! For any customers with questions, the fastest way to reach us is on Facebook or Instagram. Please send us a message there, or email us directly at support@myfahlo.com, and we would love to help. Also, please make sure you ordered from us, there are a lot of scam copy companies out there. We are the only company with a verifiable partnership with the Sea Turtle Conservancy, verifiable directly on their partner list: https://conserveturtles.org/partners/ We appreciate everyone's support for our mission :)

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.5

All reviews

(9,564)

4,456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Absolute genuine and awesome

I am a huge animal lover and these bracelets are perfect! I love the colour options and the ability to get daily updates on a real life animal. This is the perfect gift for an animal lover.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great app and fun too use

Amazing app, I thought maybe it would be a scam but it's not even close! I get updates always, and it has a background on the animal, I got the snow leopard and personally love it and the name was cute her name is Shan and it even gave pictures of her kittens or whatever you call them and it tracks the animal like it says and you can track more than one animal!

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

This company is amazing!

This company is doing right for the world by saving animals and allowing kids to have fun. This teaches the youth that it’s important to embrace the different animals while protecting the endangered species. Great Job! And Beautiful Bracelets with a meaning and a purpose!

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Brings a bit of happiness to my day

I got this bracelet while I was on vacation, I had looked at them before but at that moment I was able to get one! I love it very much, it has brought some sunshine to my day and became one of my bracelets I always wear (which I previously had only 1 due to personal reasons, so it's special!). I was so excited to see that I'm tracking a red wolf! I love those guys and I want to see them succeed <3

June 12, 2026
Unprompted review
Rated 3 out of 5 stars

I love the bracelet but wished for more in Tracking

I love the bracelet, however I was really hoping to see more about the tagged animal. I currently have a hammerhead shark and was super excited as this is my favorite animal but unfortunately there isn’t a lot of tracking activity on it and the last update is a few weeks old. It also would have been neat to read more on the experience in tagging this specific shark.

June 22, 2026
Unprompted review
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Reply from Fahlo

Hi Jose,

Thank you so much for your feedback! We're thrilled to hear that you love your bracelet. We understand wanting to learn even more about the specific animal you're tracking. Whenever our conservation partners provide us with additional photos, videos, or information about an animal, we add those to the animal's profile in the app. We also share any new details we receive in the Updates tab, so it's always worth checking back as new content becomes available.

Tracking frequency can vary depending on the animal, its behavior, and when location data is successfully transmitted, which is why some animals may go a few weeks between updates.

We'd love to take a closer look at your shark's profile and answer any questions you may have. Please send us an email at cx@myfahlo.com, and our team will be happy to help!

- Bailey

Rated 1 out of 5 stars

Sloth has not moved at all, bot even at time of app DL

My daughter was so excited about this. Download the app several days ago and the sloth says it hasn't moved since June 8th and still says the same.

June 23, 2026
Unprompted review
Fahlo logo

Reply from Fahlo

Hi Jeena,

Thank you for sharing your feedback. We're sorry to hear your daughter's experience hasn't been as exciting as she hoped.

It's completely normal for sloths to have less frequent tracking updates than some of our other species. Update frequency depends on the animal's behavior, habitat, and when location data is successfully received from the tracking device. Because sloths spend much of their time resting in trees and moving slowly, there can sometimes be longer periods between location changes.

Please send us an email at cx@myfahlo.com and we'd be happy to take a closer look at your sloth's tracking profile to make sure everything is working as expected!

- Bailey

Rated 5 out of 5 stars

Love the Turtles

I loved following my turtle and when she lost her transmitter, I was able to pick a new one to follow. So much fun to watch their travels!

June 23, 2026
Unprompted review

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