My Flight Mart Reviews 110

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Horrible!!!! PLEASE BEWARE!! They charge you for their services. Booked a flight that CANNOT be changed or cancelled with United. Found out today that MyFlightMart charged an additional $206.00!!!! Yo... See more

Rated 1 out of 5 stars

DO NOT USE ( its a bait and switch ) this company to book airline tickets. They list on their website low ticket prices then call you back and tell you the seats are not available and offer different... See more

Rated 5 out of 5 stars

Perry Owens was amazing. He was polite, thorough, efficient and got us a great deal on tickets only 2 weeks in advance! Tickets that were about $1500 more per person on Delta's site. He also found us... See more

Rated 5 out of 5 stars

Terry, ext. 1007, was very helpful when I called and asked about Economy versus Economy Main Cabin pricing. He was patient in his explaining on why Economy tickets were at the deeper discount. I decid... See more

Company details

  1. Airline Ticket Agency

Information provided by various external sources

Best quality service makes your travel experience hassle free.Enjoy exciting deals which suits you best, in an unbeatable price.Get assistance 24/7 on any kind of travel related query.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

110 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Sam handled my frustration and calmed me down over my booking mistake

I made a terrible mistake with the dates of the flight I was booking for my grandson. As soon as I pressed 'book the flight' I realized I was off by a month. I immediately called the 1 800 number for My Flight Mart and was lucky enough to get Sam as a representative. He worked really hard to calm me down and reassure me that he could cancel the original booking and book the flight for the correct dates. He gave me his personal extension number in the event I had any further questions. I called him back a couple of times and each time he was very patient, professional and polite. He is exactly the kind of employee a company like this needs to walk people like me through the process when it's new to them. This company has a real asset in Sam. I hope they know it.

June 4, 2022
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Rated 5 out of 5 stars

I appreciate the help from Terry at…

I appreciate the help from Terry at ext. 1007 customer service, he is very professional and received a 5 star customer support from him. Please take care of this professional people, Terry is a very professional person that loves to help your customers.
Thanks Terry.

May 31, 2022
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Rated 5 out of 5 stars

I have a great experience with my agent…

I have a great experience with my agent Perry Owens who helped us to book all these flights as our concerns for a coming first travel after pandemic. Perry is very professional and he helped us to get through all the flights to be scheduled, made me feel that we could be recovered from the effect by the pandemic. So Thank you Perry!

May 17, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you!

Thank you, Perry, for your help in securing us our flights at such a great price. I had my doubts using a different ticket service but I am pleasantly pleased. With flight costs going up so much I thought I was going to have to cancel my trip. Thanks to My Flight Mart I can make my trip happen.

May 17, 2022
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Rated 5 out of 5 stars

Alek Miller was extremely patient and…

Alek Miller was extremely patient and helpful. Had complications with a previously booked flight and Alek was able to rebook my flights with ease and was absolutely amazingly helpful. All class from this professional.

May 3, 2022
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Rated 4 out of 5 stars

It was great to find a good price for…

It was great to find a good price for our flights, though it wasn't as low as initially quoted. The initial flight quote was for seats that ended up being promotional seats that were not available. But Sam helped me book the same flight at a higher, though still discounted rate.

Getting the confirmation email from the airline took a a few hours. I called Sam to ensure that all was OK and was able to confirm the booking directly on the airline website once I did receive the confirmation email.

I do not know why the reservation processing takes a long time, but my only suggestion is t shorten this time so the traveler does not experience anxiety or doubt that the flights are booked. Other than that, the experience was good and Sam was very helpful and reassuring.

May 1, 2022
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Rated 5 out of 5 stars

Extremely Helpful

Alek was very helpful and patient with all our travel requirements and at a substantial discount. Will definitely use My Flight Mart again.

April 28, 2022
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Rated 5 out of 5 stars

Such Excellent Customer Service!

I booked my flights online through myflightmart.com yesterday. I started having booking remorse as I needed more time for layover and hopefully an earlier return flight as well. I called the customer service number and spoke with Jairo. He was SO HELPFUL in finding me the flights I was very happy with at a very reasonable price. He immediately made the itinerary changes and sent me a confirmation email. Once I received the confirmation email I called Jairo right back to agree to the new terms. Everything was set and I want to say I was extremely happy with the customer service My Flight Mart provided, and especially happy with my particular agent, Jairo. I highly recommend using My Flight Mart - it was a great experience!

April 9, 2022
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Rated 2 out of 5 stars

This website is a scam

This website is a scam. They offer prices they can’t honored. Like a few other reviews I paid for our tickets and 3 days later they called saying they don’t have the tickets anymore but they can give me another option for $150 more per ticket. Don’t waste your time in this website.

April 9, 2022
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience
I booked my flights and got a confirmation number. 3 days later they called me to tell me that the airline didn’t accept the price. From 236 dlls they tried to charge me over 380 dlls
Do mot trust them.

April 7, 2022
Unprompted review
Rated 4 out of 5 stars

I saw site n prices caught my…

I saw site n prices caught my attention. But they called n said not available. But offer sumthng different. I pray I get confirmation n tickets cause others said this site is a scam. Will definitely do another review after I get confirmation n tickets.

April 2, 2022
Unprompted review

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