MyFlowers 

Could not deliver on day
Promised a larger bouquet and drop the delivery fee £15! Neither happened and flowers are poor quality
Do not bother with them simply because they are first on google…. Rubbish!

I had some issues with the order and delivery.
I received a nice bouquet of flowers as a compensation for inconvenience. Which was a nice gesture .

Don't waste your money! Its a scam! Please use trusted florists.

Honestly never ordered flowers before from this company at all and I was abit paranoid to do so incase the flowers didn’t turn up or even look the flowers in the photos but honestly they turned up and looked exactly like the ones they show on the website definitely will be ordering flowers from them again . Also get to pick a date off when you would like the flowers delivered and honestly it was so much easier for me doing it that way .

Absolutely loved my experience! 💐 The only small issue was that the delivery driver didn’t called me when he arrived, but honestly, this wasn’t really an issue at all. He had gone to the business at the informed delivery time, and the business being closed at that time was actually our mistake.

Normally, I understand there would be a £15 redelivery fee, but the team were incredibly kind and upgraded my small bouquet to a large one completely free of charge as compensation, as well as arranging the redelivery for me.

When the flowers arrived, they looked absolutely fabulous! 🌸 They were even more beautiful than I expected, and the note was perfect too. Everything was beautifully presented, and I genuinely loved it.

I honestly wasn’t expecting it to turn out this good, but I was so impressed with the flowers and the customer service. Thank you so much for going above and beyond — I would definitely recommend you and order again! ❤️💐

Flowers were delivered same day at time requested. They were lovely and just as I'd ordered by the picture I'd chosen. Received an email from Marie to let me know they were delivered and to ask if everything was satisfactory. Thank you so much Marie

My sister in law was so impressed for her surprise

Thank you

I am a regular user of MyFlowers. I keep coming back because the quality of the flowers has always been excellent, the presentation has been lovely, and the delivery has always been timely.

Quickl delivery nice flowers

Terrible experience with my flowers!
They advertise themselves as delivery same day, but when you need flower delivery that day for a big anniversary they let you down.
When they arrived the following day, and no one was here to receive them,they are not a bouquet, but I may as well have brought them from Tesco exspress, but for the £75!!

I really loved how quick the delivery was, and the recipient absolutely loved the flowers! They arrived intact, fresh, and beautiful, no wilted or saggy flowers at all. I was very pleased with the overall experience. And the free vase is icing on the cake.

Lovely flowers and excellent delivery timing. Thanks! Will return.

The flowers I ordered were delivered on time and the recipients were delighted with the quality and arrangement. The company was very helpful as I had made a mistake with the billing address and they helped me sort it out. I was very happy to also receive a photo of the bouquet and of my friends' happy surprise to get it. I highly recommend this company for same day efficient and successful flower delivery

If I could give less than 1 star I would. I am absolutely disgusted that this is an ongoing issue. I placed an order after checking the delivery post code on your website, it said you could deliver . I paid £40 inc of £15 delivery oh and also free vase ( which im not bothered about) , I then get a message sorry we can't deliver today it will be tomorrow. Now im told tomorrow is 9am -9pm 12 hour time slot?,,, my daughter is very poorly and to add to that stress you have let me down. Now I read all the bad reviews exactly the same its disgusting. I have asked for a full refund and guess what? No whats app communication. I will take this further and contact bbc who love story's of this kind

Edit:
I managed to get in contact with MyFlowers and they refunded and sent me very luxurious flowers as compensation. I’m very happy with the support team.

Ordered flowers and a ballon for my girlfriend’s birthday. However received the wrong flowers and never received the balloon.

Only response I got was through the app but they said they couldn’t help me and needed to email them.
Tried contacting their support on email and through WhatsApp however no response.
Extremely disappointed as what a received wasn’t even close to the value of flowers I bought. Feel alittle scammed as there’s no way to call them

Absolutely terrible. Do not use this company. My sisters birthday flowers were not delivered. No confirmation email. They don’t respond or if they do it’s on whassap. They don’t offer a refund absolute SCAM do not use them. My bank will get the money back. Please avoid at all costs.

Shocking!!!
I’d actually not rate them at all but have to give one star to be able to leave a review. My son accidentally signed up for a repeat order after having bought me flowers for my birthday and has been unable to contact anyone regarding cancellation.
We’ve looked on the account he set up and there’s no sign of repeat prescriptions. The flowers they have sent are no way worth the £40+ he has been charged. More like £2.50 no exaggeration. (There are 4 carnations, 4 thistles, 3 stocks. Absolutely scandalous!! Trying to get through to an actual person is impossible as they only communicate via whattsapp or email. Currently still awaiting a response. 🤬
Will be contacting the bank to stop any future payments being taken out.

​Avoid this service – Unreliable delivery, broken promises, and zero customer support.

​I placed an order and paid an additional £15 for same-day delivery. Shortly after taking my money and receiving the order, I was told same-day delivery wasn't actually available. They promised to deliver the items the following morning instead, along with a box of chocolates to make up for the delay.
​It is now 4:00 PM the next day, and the order has still not arrived. To make matters worse, they have stopped responding to my messages on WhatsApp altogether. Taking payment for extra services they cannot fulfill—and then failing on their own rescheduled commitment with zero communication—is unacceptable. Extremely disappointing service. Save your money and buy elsewhere.