Thank you so much my flowers uk. That was an excellent customer service. You made this experience very memorable as my recipient has been blushing after receiving fresh rose flowers. The red rose flo... See more
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I ordered flowers for my best friends 40th for same day delivery. They not only didn’t deliver on her bday, a week later and they have still not delivered and they have stopped communicating with me... See more
Company replied
I really loved how quick the delivery was, and the recipient absolutely loved the flowers! They arrived intact, fresh, and beautiful, no wilted or saggy flowers at all. I was very pleased with the ove... See more
Company replied
ABSOLUTE SCAM!!!! Paid over £100 for flowers and gifts and same day delivery heard nothing all day and now at 21.30 at night a watsapp message saying they tried to deliver , I had no calls and no one... See more
Company replied
Company details
Written by the company
MyFlowers.co.uk is your one-stop online shop for all your gifting needs. If you ever forget to buy a lavish flower bouquet for an event, don’t worry. You can count on us by simply placing an order on our online store and leave the rest to us. We provide rapid same-day delivery in 3 hours in London and offer fresh flowers delivered the next day in the UK depending on your address. We present a wide variety of flowers and bouquets for you to choose from as per your preference and provide free delivery in London. Our flowers are fresh and appealingly colourful. Their natural smell brings up a good mood and freshness. You can order a bouquet of stunning red roses, a bouquet of mixed flowers, or exotic orchids with our free delivery service. We understand the urgent needs of our clients, therefore, we provide same day delivery in London within 3 hours. We also provide a replacement warranty for our flower bouquets for 5 days. It means if it does not stay fresh for at least 5 days, you can contact our team on WhatsApp and we will replace that flower bouquet with a new one for FREE. Why choose us? Because we provide fresh, colourful, and appealing flowers with speedy delivery. In addition, we share photos of your flowers or bouquets before your flower delivery in London or other parts of the UK. We are expert local florists who inspect the flowers properly to ensure they are of the highest quality before delivery. We have no competition in our exceptionally fast free delivery of fresh flowers. Get your flowers delivered anywhere in the UK with myflowers.co.uk!
Contact info
24 Old Jamaica road , Se16 4aw, London , United Kingdom
- support@myflowers.delivery
- myflowers.co.uk
Breach of guidelines
IT'S A SCAM
IT'S A SCAM, DO NOT BUY
I ordered a XL flower arrangement with a balloon, I received literally 10 flowers in a bad state and random chocolates instead of the balloon. VERY DISAPPOINTED, SCAM.
August 9, 2026
Unprompted review
Reply from MyFlowers
Hello Sonia!
We take your concerns very seriously and want to rectify this for you immediately.
To help us investigate and resolve this, please reach out to us at ask@myflowers.delivery with your order details, or simply provide them in a reply here. We look forward to making things right.
Kind Regard,
Paul at MyFlowers
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SCAM SCAM SCAM SCAM
SCAM SCAM SCAM SCAM
DO NOT BUY
BOUGHT AN EXTRA LARGE BOUQUET FOR £75.00 AND PAID FOR TIMED DELIVERY AND EXTRAS AND I HAVE RECEIVED 5 WITHERED FLOWERS AND NO EXTRAS.
DELIVERY WAS ALSO LATE.
THEY ARE NOW REFUSING REFUND.
DO NOT BUY
August 9, 2026
Unprompted review
Reply from MyFlowers
Hi Ioana, thank you for your patience. I am genuinely sorry for the stress caused, but I’m very glad I could help sort everything out.
Kind Regards,
Paul at MyFlowers
My husband had 50 red rises delivered…
My husband had 50 red roses delivered to my work for our wedding anniversary, they were poor quality and had died within 2 days, we complained for them to send a cheaper bunch of flowers that were dead on arrival, he also paid extra for a card with writing on to receive a small square of card with most of the font missing, would never use or recommend again, to be honest the packaging was better quality than the flowers, bit of a waste really massive box for such a small bunch that cost over 80 pound.
July 31, 2026
Unprompted review
Reply from MyFlowers
Hello Nadia!
Thank you for sharing your feedback. To help us resolve this, please reach out to us at ask@myflowers.delivery with your order details, or simply provide them in a reply here. We look forward to making things right.
Kind Regard,
Paul at MyFlowers
The ddeleveryfwas prompt and flowers…
The ddeleveryfwas prompt and flowers gorgeous.
August 8, 2026
Unprompted review
Reply from MyFlowers
Anne, your feedback is greatly appreciated. It motivates us to keep improving, and we’d love to serve you again soon!
2nd update STILL NO REIMBURSEMENT
4th update Aug 13 - I was informed that they have accepted to reimburse me fully. Thank you!
3rd update (Aug 8) - still scamming , no reimbursement
AVOID AT ALL COSTS
2nd update: now they are sending me a blurred photo of a box in front of a door - saying it was delivered.
Fun fact - I did not order flowers so your tall pink package is fake! and you are lying - and until you give me back MY money - I will file complaint and continue.
It's my money - you stole
Aug 7:STILLL NO REIMBURSEMENT. Thieves
I bought a gift on-line.
Confirmation #X2I0R2J55
I was charged £43.88
NEVER RECEIVED THE GIFT.
Please reimburse me.
Much appreciated
Terrible. NOONE answers me. NO COMMERCIAL MORALS.
I bought a gift for someone in London. $43.
They charged my credit card and ghosted me!
NO NEWS. I have written at least 10 emails to all the contacts I found on their website
NONE ANSWERS. They proudly say: CUSTOMER SERVICE 24/7: email noreply x myflowers.co.uk'
Cc: ask (x) myflowers.delivery
NOW I am going to denounce this. Give me back my money - answer my emails.
July 16, 2026
Unprompted review
Reply from MyFlowers
Dear Ellisiv Nypan, thank you for your review.
We regret that our service did not meet our usual high standards on this occasion. I have initiated direct contact with you to ensure this is resolved to your satisfaction.
Kind regards,
Paul at MyFlowers Team
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Iam so happy with flowers and my wife…
Iam so happy with flowers and my wife too
Thank you so much
Made my day
August 9, 2026
Unprompted review
Reply from MyFlowers
M S, we’re grateful for your kind words! Your support means everything, and we can’t wait to have the pleasure of serving you again!
Reply from MyFlowers
Hello !
We take your concerns very seriously and want to rectify this for you immediately. To help us investigate and resolve this, please reach out to us at ask@myflowers.delivery with your order details, or simply provide them in a reply here. We look forward to making things right.
Kind Regard,
Paul at MyFlowers
What a disappointment...
What a disappointment...
Flowers did not arrive in time for my wife's 50th birthday, the quality was very poor for the price, looked nothing like the illustration. Was also promised a free vase which did not come with the flowers. After complaining they offered me a 25% discount on my next order even though there was a 20% discount voucher in the box with the flowers as a new customer. Also said I would get a free vase with next order but they owed me that anyway. No offer of a refund.
Avoid if you don't want to let someone down.
August 7, 2026
Unprompted review
Reply from MyFlowers
Thank you for sharing your feedback. I am truly sorry to hear that we let you down and for the disappointment this has caused. I have already reached out to you directly to resolve this immediately for you. I look forward to our conversation and making this right.
Kind regards,
Paul at MyFlowers Team
Absolute scammers
Absolute scammers. Sell you a same day delivery option and 10 minutes later send email to say they can not accommodate.
Had lots of back and forth messages eventually with them saying they will accommodate but bouquet will be different. I answer I’m happy with that as long as they come today otherwise I will source else where. Yes they said they will be same day as you ordered, so I don’t go get flowers, guess what no delivery. I believe this company are scamming to get sales by offering a service they can not deliver. I have asked for a refund and they send some stupid small print, but at check out I was told same day delivery. I doubt I will receive any refund and I really do not care on the quality of flowers if they turn up tomorrow. Scam, scam, scam, scam. Do not use this company if you want flowers on a certain day all they want is the sale then they will get to you when it suits them. LIVID
August 8, 2026
Unprompted review
Reply from MyFlowers
Hello Darren!
Thank you for sharing your feedback. I am truly sorry to hear that we let you down and for the disappointment this has caused. We take your concerns very seriously and want to rectify this for you immediately. To help us investigate and resolve this, please reach out to us at ask@myflowers.delivery with your order details, or simply provide them in a reply here. We look forward to making things right.
Kind Regard,
Paul at MyFlowers
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A very good service
The flowers were delivered as requested. The roses were beautiful. I was sent photographs of the flowers and the delivery. A very good service. I would use them again.
August 8, 2026
Unprompted review
Reply from MyFlowers
Hi there! Your feedback is truly appreciated, and we look forward to serving you again soon.
Great product
Great product, my girlfriend was very happy with it. It came on time, however I was not notified of its arrival, and my girlfriend wasn't notified either due to there being a gate around of her house. Otherwise, great experience, I would have rated the service 5 stars if not for the lack of arrival notification.
August 7, 2026
Unprompted review
Reply from MyFlowers
Thank you so much! Your support means a lot to us, and we can’t wait to welcome you back.
Reply from MyFlowers
We appreciate your thoughtful feedback! It helps us grow, and we look forward to seeing you again.
Absolutely useless liars
Scammers scammers scammers DO NOT USE THIS COMPANY YOU WILL LOSE YOUR MONEY
Absolutely useless liars. They say they can deliver the same day and they can't you ask for a refund, They keep telling you it will be delivered the following day. Ask for a refund again, They say the same. They give you two options then say the refund is the third option and there is no third option. Do not use this company. Save your money. Go to a reputable company who won't scam you. I'm taking a fraud case out with my bank against them because they refused to refund me my money.
August 8, 2026
Unprompted review
Reply from MyFlowers
Hello Damon!
We take your concerns very seriously and want to rectify this for you immediately.
To help us investigate and resolve this, please reach out to us at ask@myflowers.delivery with your order details, or simply provide them in a reply here. We look forward to making things right.
Kind Regard,
Paul at MyFlowers
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Just avoid.
No text or email confirming receipt of order, despite assurances during the booking process that one would be given.
Phone call the next day - a very rude and abrupt lady - asking me about the possibility of delaying the delivery by 24 hours DESPITE ME PAYING £10 FOR NEXT DAY DELIVERY. I advised I would still like delivery today if possible and she practically hung up.
After a few hours, well into the afternoon I was worried so I called up and got an automated response advising that I can only WhatsApp for enquiries but I “could do this 24/7”. I WhatsApped and got 2 blue ticks. No response to my query.
Finally the flowers arrived. My long message (and I paid £4 for the gift card) congratulating my partner for overcoming an illness was left blank.
AVOID THESE PEOPLE.
August 8, 2026
Unprompted review
Reply from MyFlowers
Hello Rakesh!
To help us investigate and resolve this, please reach out to us at ask@myflowers.delivery with your order details, or simply provide them in a reply here. We look forward to making things right.
Kind Regard,
Paul at MyFlowers
Amazing flowers and quick delivery
Amazing flowers and quick delivery. Would reccomend
August 8, 2026
Unprompted review
Reply from MyFlowers
Your support means everything to us! Thank you for your feedback—we look forward to welcoming you back soon.
Paid for same-day delivery, got automated delay message and ignored!
Avoid this company!
I paid for same-day delivery today for a specific reason, only to receive a WhatsApp message pushing it to tomorrow.
My daughter won't even be there tomorrow.
Their website phone number does not connect, and they completely ignore emails and WhatsApp replies.
This is unacceptable customer service. I want a full refund immediately.
August 8, 2026
Unprompted review
Reply from MyFlowers
Dear Tracey,
Please accept our most sincere apologies for letting you down and for the disappointment this experience has caused. We take your concerns very seriously and want to rectify this for you immediately.
To help us investigate and resolve this right away, please reach out to us at ask@myflowers.delivery with your order details, or simply provide them in a direct reply here. We truly look forward to making things right for you.
Kind regards,
Paul at MyFlowers Team
Paid for same day delivery
Paid for same day delivery. They arrived a day late. Made a complaint and they offered a complimentary gift and they said that they use third party. I don’t care what and who they use. They failed in there service. Want my delivery money back. The least they can do
August 6, 2026
Unprompted review
Reply from MyFlowers
Hello Sonia!
Thank you for sharing your feedback. I am truly sorry to hear that we let you down and for the disappointment this has caused. We take your concerns very seriously and want to rectify this for you immediately. To help us investigate and resolve this, please reach out to us at ask@myflowers.delivery with your order details, or simply provide them in a reply here. We look forward to making things right.
Kind Regard,
Paul at MyFlowers
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Flowers were lovely
Flowers were lovely, fresh and came on time. I ordered them at 2am and they were at my girlfriends door by midday. Very happy with the service
August 7, 2026
Unprompted review
Reply from MyFlowers
We truly appreciate your support! Your feedback keeps us motivated, and we look forward to serving you again.
Special night with girlfriend so…
Special night with girlfriend so ordered flowers to where we were staying. Paid £15 for the premium delivery to get a message half hour after the order to say they don’t have flowers in stock and delivery slots not available. Asked to cancel but they said order already in…. Well if you didn’t have the flowers then order couldn’t have been in.
Then agreed to delivery next day back at home address with a promise of returned postage fees, upgrade to the next bunch size and a free gift. None of this happened. Bunch of flowers looked lost in a vase. Not the usual good quality flowers you get from your local florist.
Now fighting with customer service which is terrible. Very unresponsive.
Do not use myflowers
August 4, 2026
Unprompted review
Reply from MyFlowers
Hello Matt,
Thank you for sharing your feedback. I am truly sorry to hear that we let you down and for the disappointment this has caused. We take your concerns very seriously.
Kind Regard,
Paul at MyFlowers
Ease of use and variety and choice.
Ease of use and variety and choice.
Cost very reasonable and I belive prices are in everyone's pocket
August 7, 2026
Unprompted review
Reply from MyFlowers
Thank you for sharing your experience! We’re so grateful and excited to welcome you again soon.
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