MyHiRelief Reviews 

1,437
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,313 reviews, reviewers had a great experience with this company. Customers frequently praise the product for its effectiveness in relieving various pains and improving daily life. Many highlight the excellent customer service, noting helpful, professional, and quick responses to inquiries. The ordering process is often described as smooth, with products arriving in a reasonable timeframe. However, some customers also noted significant delays or non-receipt of their orders. A few other people also felt that the product containers were smaller than expected or did not provide the anticipated relief. Additionally, some reviewers experienced issues with the ordering process, including unexpected recurring plans or feeling misled.

What people talk about most

Product

Consumers find product to be positive, with many reviewers reporting that the product works great and... See more

Order

Customers had ambiguous experiences with order, with some reporting quick processing and timely delivery of... See more

Customer service

Customers consistently note positive experiences with customer service, praising the staff for being... See more

Quality

Users describe positive interactions with product quality, with many reporting that the cream effectively... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising the quick, professional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pretty rapid delivery after order. HOWEVER, you use UniUni for delivery service which has to be the worst on the planet. They have been notified numerous times that our office complex is closed and g... See more

Company replied

Rated 4 out of 5 stars

We have no issues with the purchase and delivery of the product. We only received the product yesterday and used it last evening. At this stage it appears to be working after just one application, t... See more

Company replied

Rated 4 out of 5 stars

First thing first....the product is fantasic and works as good as advertised. I paid extra for the 2.0 version. There is nothing on the label or on the paperwork that tells me that is what I received.... See more

Company replied

Rated 5 out of 5 stars

I would not have believed that a cream could help ease my sciatica pain, I could feel quite a difference after the first application. I’m using the magnesium capsules now as well, and have completed... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(1,437)

1,427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helps both Mr. & Mrs.

Both my husband and I have tried your cream with magnesium and arnica in it. He has arthritis in his fingers and is a musician. He’s amazed how flexible his fingers are in the morning, and at the lack of pain. I have basil joint arthritis, both hands, and they throb with pain. The cream keeps it pain free . With repeated 2x/day use it keeps my wrists and knee joints feeling the best I can expect without surgery. We are very pleased!

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

True pain Relief !!

If you have chronic pain like my wife's knee you should at least try this cream. My wife loves it so much she had me order more. Also, my son just tried it on his back and said it worked really good and fast. I would recommend it to everyone !!

July 10, 2026
Unprompted review
Rated 4 out of 5 stars

We just received the cream

We just received the cream. From our first couple of days, the cream appears to be working. Ask us again in a month or two.
Our surprise: There appears to be nothing on the jars to show that what we paid a heap of additional money for is an upgraded, improved version.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Grear suppirt staff…

The support staff were quick to respond to my email and attend to my concerns. They resolved my problem to my satisfaction. I appreciated them addressing my issue and solving it in a timely manner

August 2, 2026
Unprompted review
Rated 3 out of 5 stars

First they advertise falsely these jars…

First they advertise falsely these jars are not that big they’re itty-bitty and I think they’re overpriced. I’m not gonna say it isn’t great. It’s sort is but it’s overpriced and quit advertising like you should slather it on because that would take one jar of $67 a day ridiculous.

July 15, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Liz,

Thank you for taking the time to share your honest feedback.

We're pleased to hear that you've found Total Relief to be effective, and we truly appreciate your comments regarding the product. We also understand your concerns about the jar size, pricing, and how the product is presented in our advertisements.

Our promotional videos use close-up shots to clearly demonstrate the cream's texture, ingredients, and application, rather than to represent its exact physical size. In addition, Total Relief is a highly concentrated formula, so only a small amount is needed per application. We never intend for customers to use excessive amounts, and each jar is designed to last with regular, moderate use.

Your feedback is valuable to us, and we'll be sure to share your comments with our team as we continue improving both our products and customer experience.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

Works wonderfully

This time the order came quicker than the last. It could have been they had such a rush on the product last time it was hard to get it out quickly. Despite the first time being later then I hoped this works wonderfully on my feet and eases the pain in my shoulders and back as well. The reorder came quickly and great timing as I had just run out. It’s a must buy for anyone with foot neuropathy or other joint pain

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

My interaction with MyHiRelief was…

My interaction with MyHiRelief was addressed immediately! I love when a company delivers quality products and stands behind it. I would recommend this company and its product to anyone needing pain relief. I was not aware that once you order the first order that they keep sending it every month. But I dealt with customer service and they were really quick to reply back and give me clear instructions on how to return it. Stress free

August 5, 2026
Unprompted review
Rated 4 out of 5 stars

So far, so good

Received my order quickly. Have just started using it so unable to comment on effectiveness yet. But enjoy the texture and fragrance of the cream, it’s well absorbed and doesn’t leave one feeling sticky. Hopefully will notice diminishing pain soon.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great product.

My credit card said it needed additional verification, which I did not want to do. I went ahead and ordered from another source and really liked your product. Then I got notice that my order from you was on the way. I was so happy to get the notification before I ran out of the first container. The order has arrived and I am so pleased.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Arthritis Pain

I have ankle inflammation due to arthritis & I’ve been applying it to the ankle the last 2 days & it feels great! The inflammation has subsided a bit & the pain is tolerable. I also have degenerative arthritis in my knee, which is bone on bone. I’ve been applying the cream on the knee & it feels better as well.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Relief Experienced

I received my order promptly and immediately applied it to my lower back, I suspect Siatica. Upon using your product I experienced relief from pain that has just about crippled me. Thank you

August 6, 2026
Unprompted review

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