This cream is totally remarkable! I've used it on muscle aches, & the very best for me is that it immediately relieves leg & foot cramps! I'm not keen on their marketing ads - misleading as to how m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Received my order quickly. Have just started using it so unable to comment on effectiveness yet. But enjoy the texture and fragrance of the cream, it’s well absorbed and doesn’t leave one feeling stic... See more
Company replied
Shipping took longer than expected. Containers were smaller than they appeared in the videos that are presented. I bought this for my wife and her nerve pain following partial amputation of her foot... See more
Company replied
Pretty rapid delivery after order. HOWEVER, you use UniUni for delivery service which has to be the worst on the planet. They have been notified numerous times that our office complex is closed and g... See more
Company replied
4.1
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like the cream so far
I like the cream so far, the scent is pleasant and it arrived quickly. Glad I decided to try it for myself and my husband.
August 3, 2026
Unprompted review
Reply from MyHiRelief
Hi Mariella,
Thank you for your wonderful 5-star review!
We're delighted to hear that you're enjoying Total Relief so far and that you like its pleasant scent. It's also great to know that your order arrived quickly and that you're glad you decided to give it a try for both yourself and your husband.
We hope you both continue to have a positive experience as you incorporate Total Relief into your routine.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you and your husband continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Ordering was easy
Ordering was easy, husband loves the product for his hip and knee, r'cd it faster than expected. Thankyou
August 5, 2026
Unprompted review
Reply from MyHiRelief
Hi Tarryne,
Thank you for your wonderful 5-star review!
We're delighted to hear that you found the ordering process easy and that your order arrived faster than expected. It's especially wonderful to know that your husband loves Total Relief and has found it helpful for his hip and knee discomfort.
Thank you for taking the time to share your experience with us. We truly appreciate your support and are so glad Total Relief has become a helpful part of your husband's routine.
Thank you for choosing MyHiRelief. We wish you and your husband continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Reply from MyHiRelief
Hi Mike,
Thank you for your wonderful 5-star review!
We're delighted to hear that you're happy with Total Relief and that your delivery arrived reliably. Providing quality products and a dependable experience from order to delivery is something we strive for every day.
Thank you for taking the time to share your feedback and for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Chadylle is the best!
Chadylle, is a terrific employee! So helpful , helped relieve my stress and kept me as a client when I thought best to drop my subscription Chadylle turned me around and I am staying as I do love the product .
It was a rare and personal ,professional kind experience. I’m really grateful that there are still wonderful employees out there in the world and not AI garbage interactions.
You have a rare gem here, I hope that you will take care of them also
August 6, 2026
Unprompted review
Reply from MyHiRelief
Hi Lalita,
Thank you for your wonderful 5-star review and for taking the time to recognize Chadylle!
We're truly delighted to hear that Chadylle provided such a personal, professional, and reassuring experience. Knowing that they were able to ease your concerns, help you feel more confident about your subscription, and ultimately keep you as a valued customer means a great deal to us.
We'll absolutely make sure your kind words are shared with Chadylle and our team. We agree that exceptional customer service comes from genuinely listening, understanding, and treating each customer with care.
We're also so glad to hear that you love Total Relief and have decided to continue using it. Your trust and support mean so much to us.
Thank you again for your thoughtful feedback and for recognizing the people behind the MyHiRelief experience. We truly appreciate you!
Kind regards,
Aga
MyHiRelief
Absolute fantastic help.
I would like to give a shout out to Amira for being such a fantastic help to me.
August 6, 2026
Unprompted review
Reply from MyHiRelief
Hi Norma,
Thank you for your wonderful 5-star review!
We're delighted to hear that Amira was such a fantastic help to you. We'll be sure to share your kind words with her and the rest of our team.
Recognizing our team members for their dedication and support means a great deal to us, and we're grateful that Amira was able to make a positive difference in your experience.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
My wife has a painful neuropathy condition.
My wife has neuropathy and has tried several creams to releave her painful condition. Recently she tried Total Relief cream and is following the directions the company later sent to us. She is keeping it in the fridge, applying it cold, exercising moderatly and eating the foods that were suggested. The cream seems to be helping to relieve her pain and she has had better nights sleep. We are hopefull the cream will at least stabalize her condition. Terry from Orangeville Ontario Canada.
August 2, 2026
Unprompted review
Reply from MyHiRelief
Hi Terry,
Thank you for your wonderful 5-star review!
We're delighted to hear that your wife has been experiencing some relief with Total Relief and, most importantly, that she has been enjoying better nights of sleep. We truly appreciate you sharing her experience and the progress you've noticed so far.
It's encouraging to hear that she is following the product directions and taking a consistent approach to her routine. We hope she continues to have a positive experience with Total Relief.
Thank you for choosing MyHiRelief and for taking the time to share your wife's experience with us. We truly appreciate your support and wish you both continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Refund policy
I wrote a review few weeks ago on my experience on trying to get a refund on items I had returned at my expense and was not getting response. I am happy now to say that Aga responded and told me that they were waiting for PayPal's investigation. I now confirm that I was paid my refund. Although it took more than 4 months to reach a resolution, I'm glad that I eventually got the refund and trust that I can buy again whenever I want. Thank you
July 27, 2026
Unprompted review
Reply from MyHiRelief
Hi Sheila,
Thank you for taking the time to update your review and for sharing your experience.
We're glad to hear that your refund has now been successfully received and that we were able to provide clarity regarding the PayPal investigation. We understand that waiting for a resolution can be frustrating, and we truly appreciate your patience throughout the process.
While the investigation took longer than expected, we're pleased that the matter was ultimately resolved and that you feel comfortable considering MyHiRelief again in the future.
Thank you again for your understanding and for giving us the opportunity to assist. We truly appreciate your support and look forward to serving you again whenever you're ready.
Kind regards,
MyHiRelief Team
Love this company!
The staff is so sweet and very responsive! Not only is the product great, but so is customer service!
August 6, 2026
Unprompted review
Reply from MyHiRelief
Hi KK,
Thank you for your wonderful 5-star review!
We're thrilled to hear that you're happy with both Total Relief and our customer service team. Knowing that our staff has been sweet, responsive, and helpful means a great deal to us.
We'll be sure to share your kind words with the team. Feedback like yours encourages us to continue providing quality products and a caring customer experience.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Worth a try!
The product works and the customer service is efficient.
December 15, 2025
Unprompted review
Reply from MyHiRelief
Hi Shalima,
Thank you for your wonderful 5-star review!
We're delighted to hear that you've found Total Relief effective and that you had a positive experience with our customer service team. Providing quality products along with efficient, helpful support is something we strive for every day.
We truly appreciate you taking the time to share your feedback and recommend giving Total Relief a try. Your support means a great deal to our team!
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I have used the product 2or 3 times on…
I have used the product 2or 3 times on my legs at night before bed. So far I have not feel any significant changes yet.
July 22, 2026
Unprompted review
Reply from MyHiRelief
Hi there,
Thank you for your review and for sharing your honest early experience.
We understand that you've only used Total Relief a few times so far and haven't noticed a significant change yet. We appreciate you giving the product a try and taking the time to share your feedback.
We hope that with continued use, you'll have the opportunity to better evaluate how Total Relief works for you. Your feedback is valuable to us as we continue to support our customers.
If you would like tips or personalized guidance to get the best results, please reach out to our support team at support@myhirelief.com — simply include your order information so we can assist you quickly.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Makes Me Feel Like a Grownup with Real Solutions to My Problems
Too soon to say if it works on my husband's back when it acts up, and that is my primary reason for buying, but it did help a random bruise on my elbow heal super fast. Also I did an intense arm workout then rubbed some on my arms and they are not sore, like at all. Not even a little. Jar seems small (and packed by weight rather than volume) but given how a little goes a long way I'm not stressing over it. Likewise shipping wasn't super fast but it wasn't too slow either. Not gonna call it a steal but I got what I paid for, which is all I wanted.
Also I thought the hint of mint might upset my skin but it's not too overpowering.
Seriously I got this bruise on my elbow about 30 hours ago and treated it immediately and it's practically gone. Stuff DOES work!
August 4, 2026
Unprompted review
Reply from MyHiRelief
Hi Jess,
Thank you for your wonderful 5-star review and for sharing such a detailed experience!
We're delighted to hear that you've had such a positive first impression of Total Relief. It's wonderful to know that you found it helpful after an intense workout and were pleased with your experience using it on your elbow.
We also appreciate your honest feedback about the jar size, shipping time, and the light mint scent. We're glad to hear that the scent wasn't overpowering and that you found the concentrated formula goes a long way with each application.
Since your primary reason for purchasing was to use it for your husband's back discomfort, we hope you'll have a positive experience when you have the opportunity to try it for that purpose as well.
Thank you for choosing MyHiRelief and for taking the time to share your experience. We truly appreciate your support and wish you and your husband continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
They lie
They lie, told me I would receive 6 jars of cream for the price of 3 and then only sent 3. Then they only offered me 20% refund instead of sending the missing 3 jars. The advert offers you 6. Free gifts which we also did not receive. Don’t be fooled by the size of the jars in the advert also, as they look as big as your hand but in reality they are very much smaller. Not worth the money and no customer satisfaction. There 90 day refund is rubbish as you have to pay to send back to America yourself with no reimbursement. All in all one of the worst companies I have ever dealt with. Don’t bother.
July 31, 2026
Unprompted review
Reply from MyHiRelief
Hi there,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We'd like to clarify a few points. Our promotions vary depending on the offer selected at checkout, and the "Buy 3, Get 3 Free" promotion includes a total of six jars. If you believe you did not receive the quantity shown on your confirmed order, we'd genuinely like the opportunity to review your order and resolve any discrepancy.
Regarding the appearance of the jars, our promotional videos and images use close-up shots to clearly demonstrate the product's texture, ingredients, and application. They are intended to showcase the product's features rather than represent its exact physical size. We appreciate this feedback and will continue working to make our presentation as clear as possible.
Our 90-day Money-Back Guarantee is genuine and is available to all eligible customers. As outlined in our policy, customers are responsible for the cost of returning products to our returns facility, and return shipping costs are not reimbursed. These terms are available curing checkout process and on our website prior to purchase.
We value every customer's feedback and would welcome the opportunity to review your order history to better understand what occurred. However, we were unable to find an account matching the details listed on your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
As I haven't tried the actual product,I…
As I haven't tried the actual product,I have dealt with the hi relief team & found them friendly , understanding & helpful & highly experienced.i recommend them just on my experience with them.
Sincerely charmaine
August 1, 2026
Unprompted review
Reply from MyHiRelief
Hi Charmaine,
Thank you for your review!
We're delighted to hear that you've had such a positive experience with the MyHiRelief team. Knowing that our support staff has been friendly, understanding, helpful, and knowledgeable means a great deal to us.
We also appreciate your recommendation based on your experience with our team. Since you haven't had the opportunity to try Total Relief yet, we hope you'll have a positive experience when you do.
Thank you for choosing MyHiRelief and for taking the time to share your kind feedback. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Helps both Mr. & Mrs.
Both my husband and I have tried your cream with magnesium and arnica in it. He has arthritis in his fingers and is a musician. He’s amazed how flexible his fingers are in the morning, and at the lack of pain. I have basil joint arthritis, both hands, and they throb with pain. The cream keeps it pain free . With repeated 2x/day use it keeps my wrists and knee joints feeling the best I can expect without surgery. We are very pleased!
August 6, 2026
Unprompted review
Reply from MyHiRelief
Hi Jean,
Thank you for your wonderful 5-star review!
We're thrilled to hear that Total Relief has been helpful for both you and your husband. It's wonderful to know that he has noticed improved finger flexibility and less discomfort, especially as a musician, and that you've also found the cream helpful for your hands, wrists, and knees.
We truly appreciate you sharing how consistent use has become part of your routine. Feedback like yours means a great deal to our team and encourages us to continue providing quality products that support our customers' wellness routines.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you and your husband continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Love the product
Love the product. It definitely helps with pain, swelling and leg cramps. Thank you.
August 4, 2026
Unprompted review
Reply from MyHiRelief
Hi BJ,
Thank you for your review!
We're delighted to hear that you love Total Relief and have found it helpful. It's wonderful to know that the cream has made a positive difference for you.
We truly appreciate you taking the time to share your experience and support MyHiRelief. Your feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Swelling and pain subsided.
August 5, 2026
Unprompted review
Reply from MyHiRelief
Hi there,
Thank you for your wonderful 5-star review!
We're delighted to hear that Total Relief has helped reduce your swelling and discomfort. It's wonderful to know that you've experienced such a positive difference.
Thank you for taking the time to share your experience with us. We truly appreciate your support and are grateful that Total Relief has been helpful as part of your wellness routine.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
easy to order
easy to order. items came quickly. still trying the cream hopefully, it does what the ads say.
July 27, 2026
Unprompted review
Reply from MyHiRelief
Hi there,
Thank you for your wonderful 5-star review!
We're glad to hear that you found the ordering process easy and that your items arrived quickly. We also appreciate you sharing that you're still in the early stages of trying Total Relief.
We hope you continue to have a positive experience as you incorporate the cream into your routine. Thank you for giving Total Relief a try and for taking the time to share your feedback.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
True pain Relief !!
If you have chronic pain like my wife's knee you should at least try this cream. My wife loves it so much she had me order more. Also, my son just tried it on his back and said it worked really good and fast. I would recommend it to everyone !!
July 10, 2026
Unprompted review
Reply from MyHiRelief
Hi Steve,
Thank you for your wonderful 5-star review!
We're thrilled to hear that Total Relief has been helpful for your wife and that your son also had a positive experience using it on his back. It's wonderful to know that your wife enjoyed the product enough to have you order more.
We truly appreciate your kind recommendation and your trust in MyHiRelief. Feedback like yours means a great deal to our team and encourages us to continue providing quality products that support our customers' wellness routines.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you and your family continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
We just received the cream
We just received the cream. From our first couple of days, the cream appears to be working. Ask us again in a month or two.
Our surprise: There appears to be nothing on the jars to show that what we paid a heap of additional money for is an upgraded, improved version.
August 6, 2026
Unprompted review
Reply from MyHiRelief
Hi Friedrich,
Thank you for your review!
We're glad to hear that, after the first couple of days, the cream already appears to be working for you. We appreciate you giving Total Relief more time to evaluate its longer-term effectiveness and look forward to hearing how your experience develops.
We also appreciate your feedback about the upgraded version and the packaging. We understand how important it is for customers to be able to clearly identify the product version they purchased, especially when they paid for an upgrade. Your comments are valuable, and we'll make sure this feedback is shared with our team for review.
Thank you for choosing MyHiRelief and for taking the time to share your experience. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Seems to really help
Seems to really help. Hope it continues to help, not just a short term resolution.
August 4, 2026
Unprompted review
Reply from MyHiRelief
Hi Sandra,
Thank you for your wonderful 5-star review!
We're delighted to hear that Total Relief seems to be helping you and that you've experienced positive results so far. We truly appreciate you sharing your early experience and understand your hope for continued benefits as you keep using the product.
Thank you for choosing MyHiRelief and for taking the time to share your feedback. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
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