Great kit, shipped quickly I’ve just used the kit for the first time and am really pleased with the results. Excellent instructions and generous amount of product. I’d love Mylee to bring out a ca... See more
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Review summary
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I was helped recently by a member of staff named Kelly. I had an issue with my parcel and without hesitation she promptly helped me with my problem and I was able to give my wife her gift in time. Thi... See more
Company replied
I previously ordered the same kit with another well known company and I waited over 2 weeks then told they couldn’t deliver it. I ordered this kit via Mylee and it was delivered within 2 days! Excepti... See more
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So many options! I am totally new to doing this at home and I'm really enjoying pampering my nails. The gels are top quality. I bought the iridescent top coat and its beautiful! I also bought a cat ey... See more
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Company details
Information provided by various external sources
When we launched our British-brand in 2014, professional looking nails involved regular salon visits or expensive DIY kits. So we set out to help everyone easily and affordably look and feel their very best. It began with our game-changing nail gel kit. Since then, we’ve welcomed hundreds more high–quality, on trend beauty products to our nail and waxing range, from hair removal kits to gel nail colours in every shade. Promising the same flawless results you’d expect from a beauty salon, Mylee makes it easy to experiment with new looks a higher yourself from the convenience of home.
Contact info
HSNF 139-141 Pembroke Rd, London , N10 2JE, London, United Kingdom
- 02083655858
- info@mylee.co.uk
- mylee.co.uk
4.2
Great
4K reviews
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Reply from Mylee
Hi,
We're so glad to hear that our ordering process was easy and that our delivery was fast for you. This is always our aim!
Best wishes,
The Mylee Team
Neren - thank you very much!
Neren was wonderful to deal with, so efficient and responsive. I have always found Mylee to be great in terms of customer service on the rare occasion that i've needed to reach out and i must say Neren has kept the standard high. Appreciate you and your team! Mylee nails from 2021 to FOREVER! <3
July 24, 2026
Unprompted review
Reply from Mylee
Hi Charlotte,
We are so happy to hear about your wonderful experience with Neren. I will be sure to pass this on to her! It's fantastic to know that our commitment to high standards is appreciated. Thank you for your kind words and continued support; we truly value it.
We LOVE that you've been with Mylee for so long and put so much trust in our brand. This means everything to us! Thanks for being a valued member of the Mylee Tribe!
Best wishes,
The Mylee Team
Very good discounts when ordering…
Very good discounts when ordering multiple items. Im very impressed at how quick you deliver too, ill be ordering more very soon. Thanks again guys
July 14, 2026
Reply from Mylee
Hi Fraser,
We're so pleased to hear you're impressed with our discounts and the speed of our delivery. Thanks again for taking the time to leave a review. Every review means so much to us!
Best wishes,
The Mylee Team
prepared nails using the correct…
prepared nails using the correct procedure,
unfortunately these didn't work for me,
started to peel after two days.
July 6, 2026
Reply from Mylee
Hi Michelle,
We are sorry to hear that the nails started to peel after only two days. Starting your gel nail journey can take some trial and error, and there are a number of factors that might prevent your nails from lasting; this can be down to prep, the after-care, or the finer details like oilier nail beds.
Please pop us an email at info@mylee.co.uk where we can better assist you on your journey to long-lasting nails.
Best wishes,
The Mylee Team
Amazing and easy to use gel polishes
Amazing and easy to use gel polishes, specially for those that are starting to invest in getting their nails at home with results very similar to what you would get at a salon.
July 20, 2026
Reply from Mylee
Hi Anna,
We're so glad to hear that our gel polishes are easy to use and help you achieve salon-quality results at home- this truly is our dream! Thanks for your review!
Best wishes,
The Mylee Team
Brilliant customer service!
I was helped recently by a member of staff named Kelly. I had an issue with my parcel and without hesitation she promptly helped me with my problem and I was able to give my wife her gift in time. This was a pleasant experience despite the tracking issue.
June 15, 2026
Unprompted review
Reply from Mylee
Hi Ganesh,
We're glad to hear that Kelly was able to assist you promptly with your parcel issue, making your experience a positive one. I'll be sure to pass this on to her! We appreciate you sharing your positive experience with us. Leaving a positive review when you've received great service means so much to us!
Best wishes,
The Mylee Team
Excellent
Easy to navigate the website and fab selection of gel colours. The gels are great to use too.
Maybe a victim of their own success in that some items are out of stock for a while!
July 5, 2026
Reply from Mylee
Hi Kate,
We're so happy you love our gel colours and website. We truly appreciate your feedback regarding stock levels and are actively working to improve this, making more beautiful colours available to you all.
Best wishes,
The Mylee Team
Reply from Mylee
Hi Bethany,
Thank you so much for your wonderful review. We're so pleased to hear that you found our products to be of good quality, easy to use, and that they arrived well-packaged. Thanks for being a valued member of the Mylee tribe!
Best wishes,
The Mylee Team
Reply from Mylee
Hi Carole,
Thanks for your review on how quick and efficient Mylee is!
Best Wishes,
Mylee Support Team
I think the system is absolutely great
I think the system is absolutely great. Can’t stop looking at my nails.Postage is quick and a great selection for products. Like the loyalty programme too.
The only problem I’m having is getting them off!
July 19, 2026
Reply from Mylee
Hi Rachel,
We are so happy to hear you love your nails and the quick service you received. We absolutely love the loyalty programme too, being able to give back to our amazing Mylee community!
We understand that removal can sometimes be tricky. We have some helpful tips on our website that might make the process easier for you, but if you are stuck, please pop us an email at info@mylee.co.uk, where we'd love to help!
Best wishes,
The Mylee Team
Reply from Mylee
Hi Janet,
Thanks for your review. We're so happy to hear you loved the quality of our summer flowers and received many compliments on your nails!
Best wishes,
The Mylee Team
Easy to use website
Easy to use website, a great range of beauty products and fast delivery. Would highly recommend Mylee. I will definitely try other products in the future.
July 19, 2026
Reply from Mylee
Hi,
We are so happy to hear that you found our website easy to use and that you appreciate our range of products! Do keep an eye out for more amazing products. Thanks so much for your recommendation and for being a valued member of the Mylee Tribe!
Best wishes,
The Mylee Team
So many options
So many options! I am totally new to doing this at home and I'm really enjoying pampering my nails. The gels are top quality. I bought the iridescent top coat and its beautiful! I also bought a cat eye set but not used it yet. Super easy to use and the results are excellent, even as a novice. Highly recommend!
July 14, 2026
Reply from Mylee
Hi Katy,
Thank you so much for your review. We love being able to provide such an extensive colour range for you to choose from! It's great to hear that you found the gel so easy to use, even for beginners. Thank you so much!
Best wishes,
The Mylee Team
Neren amazing support
I had to contact Mylee for a damage to my order. Neren in the Customer Support Team was so helpful; sent a replacement, responded quickly and was very kind. I am very grateful to have interacted with them and received such amazing support.
July 16, 2026
Unprompted review
Reply from Mylee
Hi Lauren,
We're so happy to hear Neren provided such excellent support and resolved the issue with your order efficiently. We really appreciate you sharing your positive experience with us.
Best wishes,
The Mylee Team
Reply from Mylee
Hi,
We are so happy to hear that you are enjoying our product and receiving compliments on your nails. Thanks for being a valued member of the Mylee Tribe!
Best wishes,
The Mylee Team
Review Update - Do yourself a favour, don't waste your money on this woeful product
Quite simply, their products don't work. Instead of taking 30-60 seconds to cure your nails, it takes 10 minutes per nail to set. The colours provided in the Nail It Kit are obviously the rubbish that no one has bought and they have been left with. Despite following the instructions to remove old gel, the colour doesn't budge. Customer services finally replied to my email of complaint after asking for a reply then they sent many, many emails asking the same questions. In one of their emails they asked for my address so they could send replacements and then the emails restarted again asking the same questions including the order number when I had originally said it was a gift and I didn't want to embarrass my son who bought me this. I gave up after losing the will to live. My only hope is that no one else is disappointed by a rubbish product and even worse customer services.
I had a response from Mylee. Quite clearly they saw the low rating I gave but didn't read the actual review because they asked the same questions that I have answered umpteen times before. Just proves how useless this company is.
July 21, 2026
Unprompted review
Reply from Mylee
Hi,
I am sorry to hear that you've had an issue with the curing times. Gel polish does only cure within a minute and shouldn't be taking that long, unless too thick of a layer has been applied or there is an issue with the lamp.
I have requested information from you so that I can look through the communication directly and reach out to you via email.
Our kits are always set colours that never change, unless a gel polish becomes out of stock then only one of the polishes changes. We have a variety of kits available with different colours and they are usually the most popular colours in the kit.
We would need a proof of purchase in order to look up the order detail, but if you could get back to us with more information to help us find the order then we'll be happy to honour this and help find the order.
Best wishes,
Mylee Support Team
Persevered with this kit for a year now- lifts after 2 days
Have persevered with the Mylee main kit now for a year - I wanted to make sure I had plenty of practice to perfect the application technique before giving up on this product (and writing a review) but it simply does not last and is poor quality.
I have followed all instructions for application and prep, time and time again, including using their nail dehydrator, making sure to apply in thin layers, capping the free edge and making sure not apply too close to skin etc and the product lifts after 2 days, The amount of time and money I have wasted on these products is upsetting and all I am left with is hundreds of pounds worth of useless product and nails now in terrible condition.
I really wanted this product to work, and was hoping it was just a case of user error, but think after such a long period of perseverance that my review is fair and hope to warn off other hopeful/ potential customers wasting their money.
July 21, 2026
Unprompted review
Reply from Mylee
Hi,
We're sorry to hear that you haven't got the hang of doing your nails. It can take some trial and error . Please reach out to us on info@mylee.co.uk where we can better assist you further.
We do also have a Facebook Group called 'Mylee My Look' where customers share their own personal tips to great nails. You can also take a look through there to see the do's and don'ts!
Best wishes,
Mylee Support Team
Brilliant company gorgeous colors
Brilliant company gorgeous colors, perfect delivery 10/10 experience every single time
July 17, 2026
Reply from Mylee
Hi Rosie,
Thanks for your wonderful feedback. We're so happy to hear you love our colors and that your delivery experience has been perfect every time. This is our dream!
Best wishes,
The Mylee Team
Delivery time was much quicker than…
Delivery time was much quicker than quoted. I also checked out Amazon but The Mylee Main Kit which on offer on Mylee site offered great value for money. I did my nails for first time and found the instructions easy to follow.
July 16, 2026
Reply from Mylee
Hi Birdie,
We're so happy to hear you had such a positive experience with our delivery and found the Mylee Main Kit to be great value. It's great to hear that the instructions made your first time doing your nails easy as it can take some trial and error, but so pleased it worked for you first time!
Best wishes,
The Mylee Team
Not happy this time
Not happy this time. Nail tips says dual but only top part is there... I was expecting sandwich like
July 17, 2026
Reply from Mylee
Hi Bibi,
Thank you for your review. I can see that you purchased the dual nail forms. The reason that they are dual is that you can use both builder gel/polygel (magic extender gel) to form the nail and create length and shape.
I am uncertain what you mean by sandwich like but I've popped you an email so that we can assist you further.
I look forward to hearing from you.
Best wishes,
Mylee Support Team
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