Mylee Reviews 

3,902
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 329 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their top quality, ease of use, and ability to deliver salon-like results at home. Many appreciate the quick and efficient delivery, with orders often arriving promptly and well-packaged. The ordering process is also found to be straightforward, offering a wide selection of products. However, some customers experienced product quality issues, such as items chipping or peeling prematurely, or not lasting as expected. A few people found customer service unhelpful or unresponsive when trying to resolve problems like lost or incorrect deliveries. Additionally, some reviewers reported significant issues with delivery, including delayed, damaged, or undelivered parcels.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the top quality and good value for money,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and efficient... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising products like nail kits,... See more

Order

Users describe ambiguous interactions with order, with many customers praising the quick and easy ordering... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great kit, shipped quickly I’ve just used the kit for the first time and am really pleased with the results. Excellent instructions and generous amount of product. I’d love Mylee to bring out a ca... See more

Company replied

Rated 5 out of 5 stars

I previously ordered the same kit with another well known company and I waited over 2 weeks then told they couldn’t deliver it. I ordered this kit via Mylee and it was delivered within 2 days! Excepti... See more

Company replied

Rated 5 out of 5 stars

I was helped recently by a member of staff named Kelly. I had an issue with my parcel and without hesitation she promptly helped me with my problem and I was able to give my wife her gift in time. Thi... See more

Company replied

Rated 5 out of 5 stars

This site was recommended by my daughter who really looks after her nails. My order arrived as advised and I am really pleased with how easy the gel wraps are to apply. So far into my 5th week of toe... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Nail Salon

Information provided by various external sources

When we launched our British-brand in 2014, professional looking nails involved regular salon visits or expensive DIY kits. So we set out to help everyone easily and affordably look and feel their very best. It began with our game-changing nail gel kit. Since then, we’ve welcomed hundreds more high–quality, on trend beauty products to our nail and waxing range, from hair removal kits to gel nail colours in every shade. Promising the same flawless results you’d expect from a beauty salon, Mylee makes it easy to experiment with new looks a higher yourself from the convenience of home.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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4.2

All reviews

(3,902)

348 reviews in the last 12 months

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Rated 5 out of 5 stars

Quite an informative website and a…

Quite an informative website and a great selection of items ordering is easy, packing & delivery is very efficient….,excellent

July 9, 2026
Mylee logo

Reply from Mylee

Hi Veronica,

We're so happy to hear that you found our website informative, easy to use, and that you are happy with our selection of products! Thanks for being a valued member of the Mylee tribe!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Perfect...updated review now I've used twice

Great items, good quality and quick delivery. Bought a full set.
Love the little guide on how to do it all in the box, it's very simple and clear and on their site all the information is there in more detail.
The gel is amazing I've never had long nails and mine are thriving with the builder gels and they cause no damage when removed. This is the first time I've done anything like this and it was so easy. Very happy and impressed.

July 9, 2026
Mylee logo

Reply from Mylee

Hi Kate,

We are so pleased to hear that you are happy with the quality of our items and the speed of our delivery. Thank you for your wonderful feedback.

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Orders are delivered quickly

Orders are delivered quickly

July 23, 2026
Mylee logo

Reply from Mylee

Hi Anne,

Thanks for your review of our speedy service. We are glad that your orders are delivered so quickly!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Surprised at how well these work

Surprised at how well these work! Have worn three sets over the last 6 weeks, each lasting 2 weeks each.
Takes a bit of patience to get the edges filed down well but it's worth the effort to avoid shellac.

July 21, 2026
Mylee logo

Reply from Mylee

Hi Lisa,

Thank you so much for putting your trust in Mylee! We're so glad to hear our product works well for you and that you appreciate the lasting quality. We understand the effort involved in filing the edges. Thank you for your wonderful feedback.

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Mylee 5-1 builder gel

Was my first time using builder gel when i chose to go with mylee, the product applied lovely and was super easy to work with! Colour was gorgeous and well pigmented and consistent with the colour too!

July 22, 2026
Mylee logo

Reply from Mylee

Hi Jordan,

We're so happy to hear you had such a positive first experience using our builder gel. It's wonderful to know you found it easy to work with and loved the gorgeous, well-pigmented colour. Do keep an eye out for many more amazing colours in the works!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Pigmented builder gel in Rose Petal

Pigmented builder gel in Rose Petal. It’s is a beautiful milky pale pink colour. Quite thick to work with which will need a little practise although it does self level which helps the final look. Overall very impressed.

July 1, 2026
Mylee logo

Reply from Mylee

Hi,

We're so glad you're impressed with the Rose Petal builder gel. We appreciate your feedback on its beautiful colour and self-levelling properties. Thank you for sharing your positive experience and for being a valued member of the Mylee Tribe!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Delivered in 2 days.

Quick delivery, very happy with The Massive Kit. I would highly recommend to friends and family.

July 7, 2026
Mylee logo

Reply from Mylee

Hi Roy,

Thanks for taking the time to leave a review. We are delighted to hear that your delivery was prompt and that you are very pleased with the Massive Kit. It's a great kit with a variety of colour choices. We are grateful that you would recommend it to your friends and family on their journey to long-lasting nails, too!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Easy to order and fast delivery

Easy to order and fast delivery

July 21, 2026
Mylee logo

Reply from Mylee

Hi,

We're so glad to hear that our ordering process was easy and that our delivery was fast for you. This is always our aim!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Neren - thank you very much!

Neren was wonderful to deal with, so efficient and responsive. I have always found Mylee to be great in terms of customer service on the rare occasion that i've needed to reach out and i must say Neren has kept the standard high. Appreciate you and your team! Mylee nails from 2021 to FOREVER! <3

July 24, 2026
Unprompted review
Mylee logo

Reply from Mylee

Hi Charlotte,

We are so happy to hear about your wonderful experience with Neren. I will be sure to pass this on to her! It's fantastic to know that our commitment to high standards is appreciated. Thank you for your kind words and continued support; we truly value it.

We LOVE that you've been with Mylee for so long and put so much trust in our brand. This means everything to us! Thanks for being a valued member of the Mylee Tribe!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Very good discounts when ordering…

Very good discounts when ordering multiple items. Im very impressed at how quick you deliver too, ill be ordering more very soon. Thanks again guys

July 14, 2026
Mylee logo

Reply from Mylee

Hi Fraser,

We're so pleased to hear you're impressed with our discounts and the speed of our delivery. Thanks again for taking the time to leave a review. Every review means so much to us!

Best wishes,
The Mylee Team

Rated 2 out of 5 stars

prepared nails using the correct…

prepared nails using the correct procedure,
unfortunately these didn't work for me,
started to peel after two days.

July 6, 2026
Mylee logo

Reply from Mylee

Hi Michelle,

We are sorry to hear that the nails started to peel after only two days. Starting your gel nail journey can take some trial and error, and there are a number of factors that might prevent your nails from lasting; this can be down to prep, the after-care, or the finer details like oilier nail beds.

Please pop us an email at info@mylee.co.uk where we can better assist you on your journey to long-lasting nails.

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Amazing and easy to use gel polishes

Amazing and easy to use gel polishes, specially for those that are starting to invest in getting their nails at home with results very similar to what you would get at a salon.

July 20, 2026
Mylee logo

Reply from Mylee

Hi Anna,

We're so glad to hear that our gel polishes are easy to use and help you achieve salon-quality results at home- this truly is our dream! Thanks for your review!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Brilliant customer service!

I was helped recently by a member of staff named Kelly. I had an issue with my parcel and without hesitation she promptly helped me with my problem and I was able to give my wife her gift in time. This was a pleasant experience despite the tracking issue.

June 15, 2026
Unprompted review
Mylee logo

Reply from Mylee

Hi Ganesh,

We're glad to hear that Kelly was able to assist you promptly with your parcel issue, making your experience a positive one. I'll be sure to pass this on to her! We appreciate you sharing your positive experience with us. Leaving a positive review when you've received great service means so much to us!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Excellent

Easy to navigate the website and fab selection of gel colours. The gels are great to use too.
Maybe a victim of their own success in that some items are out of stock for a while!

July 5, 2026
Mylee logo

Reply from Mylee

Hi Kate,

We're so happy you love our gel colours and website. We truly appreciate your feedback regarding stock levels and are actively working to improve this, making more beautiful colours available to you all.

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Good quality

Good quality products easy to use and arrived well packaged.

July 19, 2026
Mylee logo

Reply from Mylee

Hi Bethany,

Thank you so much for your wonderful review. We're so pleased to hear that you found our products to be of good quality, easy to use, and that they arrived well-packaged. Thanks for being a valued member of the Mylee tribe!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient

July 19, 2026
Mylee logo

Reply from Mylee

Hi Carole,

Thanks for your review on how quick and efficient Mylee is!

Best Wishes,
Mylee Support Team

Rated 5 out of 5 stars

I think the system is absolutely great

I think the system is absolutely great. Can’t stop looking at my nails.Postage is quick and a great selection for products. Like the loyalty programme too.
The only problem I’m having is getting them off!

July 19, 2026
Mylee logo

Reply from Mylee

Hi Rachel,

We are so happy to hear you love your nails and the quick service you received. We absolutely love the loyalty programme too, being able to give back to our amazing Mylee community!

We understand that removal can sometimes be tricky. We have some helpful tips on our website that might make the process easier for you, but if you are stuck, please pop us an email at info@mylee.co.uk, where we'd love to help!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Loved the quality

Loved the quality, summer flowers, had lots of comments on my nails.

July 1, 2026
Mylee logo

Reply from Mylee

Hi Janet,

Thanks for your review. We're so happy to hear you loved the quality of our summer flowers and received many compliments on your nails!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website, a great range of beauty products and fast delivery. Would highly recommend Mylee. I will definitely try other products in the future.

July 19, 2026
Mylee logo

Reply from Mylee

Hi,

We are so happy to hear that you found our website easy to use and that you appreciate our range of products! Do keep an eye out for more amazing products. Thanks so much for your recommendation and for being a valued member of the Mylee Tribe!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

So many options

So many options! I am totally new to doing this at home and I'm really enjoying pampering my nails. The gels are top quality. I bought the iridescent top coat and its beautiful! I also bought a cat eye set but not used it yet. Super easy to use and the results are excellent, even as a novice. Highly recommend!

July 14, 2026
Mylee logo

Reply from Mylee

Hi Katy,

Thank you so much for your review. We love being able to provide such an extensive colour range for you to choose from! It's great to hear that you found the gel so easy to use, even for beginners. Thank you so much!

Best wishes,
The Mylee Team

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