My Account Manager is Sean Fry and my communication with him is always very thorough, friendly and of huge benefit. We have recently signed up for another 3 year plan with My Mailing Room and look fo... See more
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A great experience with My Mailing Room from start to finish. Lindsey was extremely helpful, patient and supportive throughout the process, particularly while I was trying to get the order signed... See more
Sean Fry has been a pleasant account Manager he has been very efficient and quick with responses.
Lindsey has been our rep since I first started dealing with My Mailing Room, and has been amazing! She has always been kind and extremely helpful. No matter the issue we've had - with our Franking mac... See more
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Company details
Written by the company
My Mailing Room is a MyGroupSolutions company and was formed in 1995. My Mailing Room offers you franking machines, folding and inserting machines and letter openers. My Mailing Room’s sister company MyGroupSecurity supplies X-Ray mailroom security equipment and other security products for businesses. We have within our team a wealth of industry experience and offer skilled account management both at point of sale and on an ongoing basis. Another MyGroupSolutions company, My Printing Room provides full print management hardware including multifunctional printers, photocopiers and desktop devices for businesses of any size throughout the UK. For more information about our mailing equipment and services please visit our website or give our friendly team a call on 01322 288890.
Contact info
Unit 1 Swan Business Park, Sandpit Road, DA1 5ED, Dartford, United Kingdom
- 01322 288890
- enquiries@mymailingroom.com
- www.mymailingroom.com
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Great Customer Services
Sean Fry has been a pleasant account Manager he has been very efficient and quick with responses.
Sean Fry - Account Manager
My Account Manager is Sean Fry and my communication with him is always very thorough, friendly and of huge benefit. We have recently signed up for another 3 year plan with My Mailing Room and look forward to continue working with Sean in the future.
A great experience with My Mailing Room
A great experience with My Mailing Room from start to finish. Lindsey was extremely helpful, patient and supportive throughout the process, particularly while I was trying to get the order signed off.
Communication was excellent and I really appreciated Lindsey’s understanding and patience. The whole team (Tom & Andrew) have been friendly and professional, and I’m very pleased with the service we received.
I would happily recommend My Mailing Room.
Excellent Buisness
Excellent Buisness. Tom in particular has been very patient with us whilst we navigate the world of bulk mailing. Tom constantly keeps us up to date, and always takes the time to explain things thoroughly. Competetivly priced as a buisness also.

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Lindsey
Lindsey has been my rep since I started dealing with My Mailing Room. She was always amazing, kind and extremely helpful. No matter what issue I had she was ready to help.

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Excellent customer service.
Excellent customer service.
Quality staff.
Highly recommended.

Reply from My Mailing Room
All round quality
Quality print, fast delivery, and they’re happy to work with you to get the design right.

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Fabulous service
Fabulous service - stumbled upon them initially and since then have been absolutely great with exceptional service

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Great Service
Easy to use, very good experience and great customer service.

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We regard My Group Solutions as part of…
We regard My Group Solutions as part of the team here. Sharing our views on excellent quality, cost effective reliability and speed of service- all carried out with passion and great humour. Tom is so brilliant to work with and a key partner in helping us to achieve exceptional client services. They really are the Postage saving experts. Thank you for all that you do for us everyday.

Reply from My Mailing Room
I want to thank My Mailing Room and Tom…
I want to thank My Mailing Room and Tom Lacey who has helped our team throughout our experience with this company. Tom has gone the extra mile which has made all the difference, no email or question is too difficult and he truly a credit to the company. Sadly we have been unable to kidnap him to work for us and want to thank all the team for being fantastic throughout our experience / help us build our brand. Thanks again 😁😁🙏🏽🙏🏽

Reply from My Mailing Room
Fantastic service! 🌟
The service we have received from Tom at My Mailing Room has been fantastic!
From the outset Tom has been incredibly attentive, efficient, helpful, and friendly. He really took the time to understand the support we needed, and nothing was too much trouble.
Since working with Tom, he has set us up with a folding and inserting machine (aka Eunice ☺️) for mail processing, a mailing and postage collection service, and a new printer. Everything is working brilliantly and we are very happy!
Thank you for all your support, Tom - you are a true asset to My Mailing Room! 🌟😊

Reply from My Mailing Room
Outstanding Service from Tom at MyGroup!
I can’t speak highly enough about the incredible service I received from Tom at MyGroup. From start to finish, Tom went above and beyond to ensure everything was handled smoothly, professionally, and with genuine care. His communication was clear and timely, and he made what could have been a stressful process feel completely seamless.
It’s rare to come across someone so dedicated to delivering exceptional service — Tom is truly a standout. He was not only knowledgeable and efficient but also friendly, approachable, and always willing to go the extra mile.
Thanks to Tom, I felt completely supported throughout, and the experience exceeded all my expectations. If you’re looking for someone who truly puts clients first, look no further than Tom at MyGroup!

Reply from My Mailing Room
REVIEW
Rebecca was great and very helpful but being new the role of installing the equipment she struggled with a couple of aspects. This meant that she was not able to install the machine on the day and she had to come back for a second visit. To her credit, she did resolve / work out what needed to be done. The machine is working really well.

Reply from My Mailing Room
Rebecca was a star trying to get our…
Rebecca was a star trying to get our system set up with the DD on the account sorted and fixed so we can download the funds. It took a little while but she got to the root of the issue and now all is good :)

Reply from My Mailing Room
Very happy with our experience working…
Very happy with our experience working with Lindsey and the team. Great depth of knowledge of the products, really helpful advice, overall a great experience working with Lindsey and the team.

Reply from My Mailing Room
A highly professional and knowledgeable…
A highly professional and knowledgeable company end to end. Once approached, Lindsey gathered our requirements and proposed a matching solution. With clear presentation and communication, Lindsey was amazing throughout the whole process. Her advice, support and patience was greatly appreciated, to the point of contact during personal leave. Will use again.

Reply from My Mailing Room
Lindsey is always great help and always…
Lindsey is always great help and always quick at responding! I would highly recommend :)

Reply from My Mailing Room
very efficient and helpful
Happy with all aspects of My Mailing room. Lindsey always replies immediately and if I have any issues they are resolved straight away. Our letter opener works a treat and saves a lot of time!

Reply from My Mailing Room
Top class service
Top class service! Lindsey was extremely helpful and attentive to ensure we purchased the correct product to suit our needs. She provided brilliant advice and was very responsive when handling any queries we had.

Reply from My Mailing Room
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