My Organic Formula Reviews 

672
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting that their babies take to the formula well and experience positive differences in digestion. The delivery service is consistently highlighted for its speed and reliability, with many receiving their orders much faster than expected, even for international shipments. Reviewers also commend the excellent customer service, describing it as prompt, helpful, and efficient in resolving issues and answering inquiries. However, some customers also noted issues such as receiving incorrect products or items with short expiration dates, which led to frustration. A few other people also felt that the customer service was unresponsive until a negative rating was given, and some experienced issues with product storage during delivery, resulting in hot or spoiled items.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the high quality and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast and reliable... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's efficiency, politeness,... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Quality

Customers had positive experiences with quality, praising the high quality products and organic formulas that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This may be one of the better options available today. But the greatest flaw lies in the use of vegetables and seed oils as a source of omega fatty acids. Vegetables and seeds are not proper human foo... See more

Rated 5 out of 5 stars

Great experience ordering from My Organic Formula! The process was very easy and the delivery to Canada was incredibly fast — less than 4 days. My baby is taking the formula very well. Customer servic... See more

Rated 5 out of 5 stars

High quality products, swift customer service replies, very reliable in terms of delivery. I stopped stressing about formula after I subscribed on their site (I was just getting back from the hospital... See more

Rated 5 out of 5 stars

I live in canada and this higher quality formula isnt available here. Ive ordered this for both of my babies and they are both healthy and happy. Ive had to panick order (mom brain) and myorganicformu... See more


Company details

  1. Baby Store

Written by the company

MyOrganicFormula.com offers the finest organic and GMO-free formulas from trusted European suppliers. All products are carefully chosen to nourish your baby with the best available organic, sustainable and healthy ingredients. All items are in stock and we provide fast and free shipping.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

672 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(672)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

If you’re looking for high quality…

If you’re looking for high quality formula, look no further than Organic Formula Warehouse. Not only also they have the best selection of premium European formula, they have just as good of a customer service team. Reliable and responsive team of professionals who truly put the client first. I am not one to write a review without it exceptional service and I’m impressed. This is the only place I’ve ordered formula and will continue to tell any new mom I know about this gem. I’m so happy I found them online and choose them to help me provide the best quality ingredients for my baby.

Sincerely appreciate them!
Cynthia

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great products and service

Great products, and great customer service!
The shipping is very quick. And the customer service responds right away if you have any questions.
The ready-feed and powder formulas from Kendamil work great for my baby.

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the customer service I…

Very happy with the customer service I recently received from Prescila at My Organic Formula. I had reached out to her regarding an order I placed in January for Organic (Bio-Nature) Kendamil. I noticed the batch I received had a different taste and smell that I was not familiar with and my son was not taking it (strong metallic smell/taste). Prescila explained that it’s a known issue from Kendamil’s latest production batch and all QA tests show no impaction with quality and safety. Fast forward 3 months later, I reached out to see if this problem was rectified and Priscila had kindly offered to send out 2 cans of premium (non-organic) for my son to try (at no cost!) She said the non-organic Kendamil did not have the same reported metallic taste/smell that the organic batch had. I appreciate the great customer service from Prescila knowing that my son was unable to drink the last order I placed! Thank you!

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Greatness that mixes well

Initially we started our daughter on Novalac but after getting recommendations from friends and reading all positive reviews we made a switch.
First thing we noticed it mixes so well without any clumps, and our daughter loves it....!!

April 14, 2025
Rated 1 out of 5 stars

Didn't suit my baby had to switch back…

Didn't suit my baby had to switch back to similac pro advance. He felt constipated

April 9, 2025
My Organic Formula logo

Reply from My Organic Formula

Hi Vik,

Thank you for sharing your feedback. We're truly sorry to hear that this formula didn’t suit your baby.

At My Organic Formula, we offer a satisfaction guarantee to help parents find the right fit for their little ones. We’d love to support you in trying a different formula, and as part of our guarantee, we’re happy to offer 1 unit of an alternative formula free of charge.

We’ll be reaching out to you directly to help you find the best option for your baby.

Kind regards,
My Organic Formula Team

Rated 5 out of 5 stars

The formula I’m using for my 6months…

The formula I’m using for my 6months old is sold out everywhere. I found it on My Organic Formula for a reasonable price and ordered just a pack of two to be sure it’s legit.
The shipping was extremely fast (ordered on Sunday and was at my door on Wednesday) and it was well packed.
I’ll definitely order again!

April 9, 2025
Rated 3 out of 5 stars

why seed oil????!!!!

Why you and all formula companies use seed oils? They are pure poison
Can’t you just simply manufacture animal based products? Proper human food? We are not meant to eat vegetables specially seed oils!
Of course you are one of the best on market no added sugar or palm but seed oil and all those artificial additives makes it less appealing.

April 8, 2025
My Organic Formula logo

Reply from My Organic Formula

Dear Kaveh,

Thanks so much for your feedback — we appreciate feedback from parents who care deeply about what goes into their child’s nutrition. We hear your concerns about seed oils, and you’re not alone. However, most formulas include them to provide essential fatty acids — particularly omega-3 and omega-6 — that are crucial for healthy brain and eye development in babies.

That said, we only carry what we believe to be the cleanest, highest-quality formulas available — no added sugars, no palm oil, and always held to the strictest European organic standards. If a better, truly seed oil–free formula meeting all nutritional and regulatory needs becomes available, you can bet we’ll be the first to add it to our shop.

We appreciate your passion — it's what drives us to keep improving.

Warmly,
The MyOrganicFormula Team

Rated 5 out of 5 stars

Great customer service

Ordered the Kendamil comfort milk, but unfortunately it did not jive with our baby. Customer service provided us with the option to select a different brand for free, so we got the hypoallergenic Hipp formaula.

April 3, 2025
Rated 4 out of 5 stars

First pack , so far so good

After I got mastitis my breastfeeding journey reached the end.
And I was trying hard to find a good alternatives.
I tried goat milk first but we struggled with the taste for which I switched to kendamil organic stage 2.
We finished one pack and my baby liked the taste and fortunately we didn’t suffer a lot with digestion issues.
For me I found it the best choice among the artificial formula due to its specifications like : whey/casein ration , no palm oil , no sugar .

March 25, 2025

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