I can’t recommend My Pension Expert highly enough. As someone who has very limited knowledge when it comes to pensions, the team at My Pension Expert were outstanding and went above and beyond to advi... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I am happy to recommend My Pension Expert. My experience from the first phone call to the last email has been for me so helpful. Firstly we discussed my finances and best options again to suit m... See more
Company replied
Brilliant advice, very thorough and everything explained, and all options explained completely. It is a very difficult process to understand, and can be difficult. I was contacted at every stage of... See more
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The staff at My Pension Expert are professional and friendly. This is the third time they have helped and advised me on the renewal of my fixed term annuity plan. They seamlessly handled t... See more
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Company details
Written by the company
We are not a lead generation website that will sell your data to third parties. We are a company of Diploma qualified Financial Advisers and we process £millions in At Retirement products each month. Don't retire without us.
mypensionexpert.com Details
Written by the company
- We will help you get the most out of your pension fund
- Choosing the right retirement option is one of the most important financial decisions a person will ever make. My Pension Expert searches and gives advice from the whole of the retirement market to help you secure the best possible pension income available to suit your individual circumstances.
- Professional Service
- We promise to provide you with a friendly, helpful and efficient service throughout, that will leave you free to enjoy your retirement safe in the knowledge that you have got the absolute maximum potential from your pension fund.
Contact info
Colonnades house, DN1 3BW, Doncaster, United Kingdom
- 01302 639540
- info@mypensionexpert.com
- mypensionexpert.com
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Felt guided through the process very…
Felt guided through the process very well, friendly advisors on hand. Calls dealt with in a prompt and timely manner. Would recommend this company to others.
June 9, 2026
Reply from My Pension Expert
Hi TJ Wicks,
Thank you for your lovely review! We're delighted to hear that you felt well guided throughout the process and found our advisers friendly and supportive. If you ever need anything in the future, please don't hesitate to reach out!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://bit.ly/4otFmIC
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Tony,
Thank you for your lovely review! We are pleased to hear the process felt easy and that we could take the hard work off your hands. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
I was starting to panic as my…
I was starting to panic as my retirement date was approaching far too quickly, I had three pensions and wanted to know what my best options were, initially i spoke to an adviser who was very helpful, and was able answer the worries that i had, guiding me to a suitable solution,
The process of transferring my three pensions into one took a long time, this was nothing to do with the staff at My Pension Expert, it was down to the pensions i was closing and moving, I was updated every week by Reece as to how things were going,
I'm so glad i finally contacted MPE because i had no idea what to do, A big thank you to everyone who kept me updated and walked me through the whole process,
June 4, 2026
Reply from My Pension Expert
Hi Dave,
Thank you for your glowing review! We’re really pleased we could help provide reassurance and guidance as you approached retirement and explored the best options for your pensions. It’s great to hear our adviser was able to address your concerns and support you in finding a suitable solution.
We understand pension transfers can sometimes take longer than expected, so we’re delighted to know the regular updates from Reece helped keep you informed throughout the process. If you ever need further assistance, please don't hesitate to reach out!
Elyse at My Pension Expert
Excellent highly recommended
June 8, 2026
Reply from My Pension Expert
Hi Clare,
Thank you for your wonderful review! We’re delighted to hear you had an excellent experience with us. If you need anything in the future, we are always here!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Informed non pressured guidance with…
Informed non pressured guidance with client choice as the guiding principle. Easy people to deal with..
June 2, 2026
Reply from My Pension Expert
Hi Mr J Goss,
Thank you for your kind review! We’re really pleased to hear you appreciated our informed, no pressure approach and our commitment to putting client choice first. It’s great to know you found us easy to deal with too. We are always here if you need further support!
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Andrew,
Thank you for your review! We’re delighted to hear you found our staff friendly, helpful and knowledgeable, and that we kept you informed throughout. If there was anything we could've done to make your experience a 5-star, please let us know!
Elyse at My Pension Expert
Highly recommended
From the outset, MPE was very helpful. The initial assessment of my pension needs was so thorough - even down to things I would have overlooked, such as paying for National Lottery tickets!
Kelly was very good at reassuring me and talking me through the complexities of the paperwork involved, and was extremely patient with my numerous queries.
Not having any kind of financial background, it was great to have people at hand to help me through the process.
Highly recommended!
May 28, 2026
Reply from My Pension Expert
Hi C Lee,
Thank you for your glowing review! We’re delighted to hear that you found the process helpful from the outset and that the initial assessment gave you confidence by covering every detail, even the things that can easily be overlooked. Kelly will be especially pleased to read your kind comments!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Very easy to talk too and arrange…
Very easy to talk too and arrange things.
There is always some one to talk too.
My experience so far has been a good one. Service is certainly up their.
June 4, 2026
Reply from My Pension Expert
Hi Mr Stevenson,
Thank you for your kind review! We’re delighted to hear that you found the process easy to arrange and that our team has been approachable and available whenever needed. It’s great to know your experience so far has been a positive one and that the level of service has met your expectations!
Elyse at My Pension Expert
Pre-retirement advice
I found the advice given to me very helpful. From start to finish setting up my policy was run efficiently. Contact and support has been provided to a high standard.
June 4, 2026
Reply from My Pension Expert
Hi Andrew,
Thank you for your wonderful review! We’re delighted to hear that you found the advice helpful and that setting up your policy was handled efficiently from start to finish. We are always here if you need further support!
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Busybee,
Thank you for your 5-star review! We are delighted that you received excellent customer service throughout. We are always here if you need further support!
Elyse at My Pension Expert
Amazing service
From my first contact with pension experts they have been amazing always explaining everything clearly to me in a way I understand. I have been dealing with Charlotte Frost-Ward and she has been amazing with always keeping me up to date with what is happening and chasing my pension provider for me. I have felt confident with her services and know I can always message her when I have a query and she is quick to come back to me.
June 3, 2026
Reply from My Pension Expert
Hi Paula,
Thank you for your lovely review! We’re delighted to hear that you felt supported and well informed throughout the process. Charlotte will be especially pleased to read your kind words! If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
Excellent from start to finish.
May 25, 2026
Reply from My Pension Expert
Hi Jacqueline,
Thank you for your 5-star review! We are so glad that you had an excellent experience from start to finish. If you ever need further support, we are always here to help!
Elyse at My Pension Expert
Excellent professional advice when…
Excellent professional advice when organising my fixed-term annuity. This is the second time that I have used My Pension Expert and I would recommend them.
May 29, 2026
Reply from My Pension Expert
Hi John & Jane,
Thank you for your fantastic review! We’re really pleased to hear this is the second time you have used My Pension Expert. It is great to know you received excellent professional advice when arranging your fixed-term annuity!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
They kept me informed and updated every…
They kept me informed and updated every step of the way.
May 29, 2026
Reply from My Pension Expert
Hi Customer,
Thank you for your 5-star review! We’re pleased to hear that you felt informed and updated at every step of the way. We are always here if you need further assistance!
Elyse at My Pension Expert
No pressure ,lots of support. Excellent service.
From the very first contact every person that I spoke to, had email contact with or in someway dealt with at My Pension Expert ,was helpful and supportive. Making such an important decision as what to do when a pension matures is so stressful and overwhelming but I was guided through every step . The financial advisor listened to my thoughts and concerns and really tried to put my mind at ease . I never felt pressured , and queries were replied to promptly .Once I had made my decision I was helped with the relevant paperwork and was regularly kept up to date with how things were progressing . I didn't have to do any of the chasing with the old or new pension Companies .
Excellent service worth every penny .
May 31, 2026
Reply from My Pension Expert
Hi Tina,
Thank you for your glowing review! We’re truly pleased to hear that every member of our team you dealt with was helpful and supportive from the very first contact. We’re especially glad your financial advisor took the time to listen to your thoughts and concerns and that you never felt under pressure!
Elyse at My Pension Expert
An easy journey
Staffs were curtious and we'll informed. They explained everything in n easy to understand language. We were kept updated on how things were proceeding on a regular basis.
May 28, 2026
Reply from My Pension Expert
Hi Malcolm,
Thank you for your wonderful review! We’re delighted to hear that our staff were courteous and well informed, and that everything was explained clearly and in an easy to understand way. We are always here if you need further support!
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Leslie,
Thank you for your review! We’re glad to hear you found the service friendly and that everything was fully explained. We appreciate your feedback!
Elyse at My Pension Expert
Good understandable information
Good understandable information. Lots of patience, and explanation of the process.
Happy
May 27, 2026
Reply from My Pension Expert
Hi Helen,
Thank you for your lovely review! We’re really pleased to hear that you found the information clear and easy to understand. If you ever need anything, we are always here!
Elyse at My Pension Expert
The whole process was dealt with…
The whole process was dealt with seamlessly and was taken good care of and given good advice when my knowledge of pensions was limited
May 31, 2026
Reply from My Pension Expert
Hi Alan,
Thank you for your kind review! We’re so pleased to hear that you found the process seamless and felt well supported throughout. We are always here if you need further assistance!
Elyse at My Pension Expert
Reply from My Pension Expert
Hi G Guinn,
Thank you for your 5-star review! We are so glad to hear that you found our explanations clear and our staff personable. If you need anything in the future, we are always here!
Elyse at My Pension Expert
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