My Perfume Shop Australia Reviews 

Good prices and original product.I lked dealing with this company and would recommend them. Thanks.

I’m really happy with the perfume and the recommendation I got from the site by Google search. I wanted that item with heavily discounted prices. The product description and customer reviews gave me enough confidence to order without needing to ask anything.

I was cautious at first but once I placed my order the communication was great. Discount was a bonus huge range and delivered in a timely manner with comms. Will use again

I recently purchased Davidoff Adventure EDT for Men (100ml) from My Perfume Shop and couldn't be happier.

This fragrance is surprisingly hard to find these days. It had honestly been around 20 years since I last owned a bottle, so wearing it again brings back a lot of great memories from the early-to-mid 2000s. Even better, it still smells just as good as I remembered.

I placed my order on 29 June and it arrived on 6 July, which I thought was reasonably quick. The price was also reasonable ($35 plus shipping), and it was well packaged and arrived in perfect condition.

Overall, it was a smooth experience from start to finish. I'm very happy to leave a 5-star review and would happily shop with My Perfume Shop again.

Order reference: 218555 (Kolin W)

Second order in a short period and after discovering the in stock availability filter got some great new scents at a great price within a week as all products ordered were in stock. Quick dispatch and processing.

I like the layout of the website it’s neat and organised making it super easy to find what u want and also just browse, the delivery times are also very good

I love getting access to these international luxury fragrances. The best online shopping experience.

Absolutely the worst online shopping experience I’ve had.

I purchased a fragrance that was advertised as being in stock in Sydney. Only after placing my order did I discover it was actually a pre-order item, meaning there was no stock available as advertised.

I contacted the company several times via both email and WhatsApp to cancel my order, but they either ignored my requests or refused to provide a proper solution. Instead, they insisted it was clearly disclosed on their website that some products are pre-order items. I thoroughly checked the product page before purchasing and could not find any indication whatsoever that this item was a pre-order.

Advertising a product as being in stock when it isn’t, then making it difficult for customers to cancel their order, is misleading and unacceptable. I would not recommend buying from this store.

Exactly what I wanted but haven’t been able to get a couple

Communication is really lacking and not clear when good will be received. I contacted them multiple times before receiving a reply which was received days later. If you cancel your order, you lose what you have paid in postage even though the product hasn't even been received at there warehouse to dispatch to the customer.

The products are great and would buy again just not in a situation that I needed within a timeframe.

Great Product Range.Product Quality assurance. Follow up Emails responded to promptly and delivery information updates sent regularly.

Poor service, poor customer care , worst ever

Order 218744
Great price for my cologne and speedy delivery too

My experience with My perfume shop was perfect. It's so easy to navigate the website. My order was on its way in no time. The tracking advice was spot on. The price was much less than other places. Customer service at its best. I'm so happy and I'm going to buy from them everytime.

My order arrived on time as promised. I was admittedly a little sceptical at first, but the whole experience was excellent. I’d happily recommend My Perfume Shop.

Quick dispatch, great pricing and quality authentic fragrances.

The website was the best and cheapest they kept in contact would highly recommend to others order number 219555

Good communication, accurate delivery timeline and happy with my purchase.

Fantastic resource. Genuine brands at rock bottom prices. What's not to love?
Fast and efficient service and delivery.

I would like to thank Nicole for her outstanding customer service throughout my recent order.
Unfortunately, there were some unexpected stock availability issues with one of the fragrances I had ordered, and a few replacement options were also unavailable. However, Nicole was incredibly patient, professional, and supportive throughout the entire process.
She kept me informed every step of the way, took the time to discuss my concerns with management, arranged an additional store credit as a goodwill gesture, and even offered to personally check stock availability for my future orders. She also ensured my remaining order was shipped promptly.
Excellent customer service like Nicole's is hard to come by these days. I'm so grateful that she genuinely cared about helping me throughout the entire process and went above and beyond to find a solution. Her kindness, empathy, and communication made all the difference.
Thank you, Nicole, for your dedication and support. I truly appreciate everything you did for me, and I look forward to shopping with My Perfume Shop again.