My Post Shop Reviews 180

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers had a great experience with this company. Customers consistently praise the fast and efficient delivery service, noting that orders arrive promptly and often quicker than expected. Many people appreciate the ease of the online ordering process, which saves them time and effort compared to traditional methods. The overall service is frequently described as excellent, reliable, and quick, contributing to a positive user experience. However, some people were dissatisfied with their orders, reporting instances where items were not delivered or were sent to the wrong address. A few other people also felt that the delivery company's service was unsatisfactory, and some were disappointed when they couldn't order all the items they needed.

What people talk about most

Delivery service

Consumers generally report positive experiences with the delivery service, often highlighting its speed and... See more

Service

Clients share positive opinions on service, consistently highlighting its speed and efficiency. Many... See more

Order

People report ambiguous experiences with their orders, with some customers finding the online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two books of stamps on line, very easily and then they were delivered promptly. It save me standing in line in the Post office.

Company replied

Rated 5 out of 5 stars

Easy process to register, then buy postage stamps online, very quick delivery.

Company replied


Company details

  1. Office Supply Store

Written by the company

A One Stop Shop with a Huge range of Quality Office, Postal Supplies & Collectibles. Our Extended Range Provides Everything from Paper to Files and Folders. Shop Online Today! Fast Delivery. 10,000 Office Essentials. Business Accounts. Fast, Easy Payments.


Contact info

4.1

Great

TrustScore 4 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

general sevice

my delivery was split, so i had to wait for my stamps. no formal notice was recieved to say there would be a delay. price for delivery was high considering weight of envelope and the time taken. couldnt get invoice off of the system which caused further time to resolve.

not a great experience too be honest

January 7, 2025
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Reply from My Post Shop

Hello. Thankyou for your feedback. As per our terms and conditions, all Stamps have a delivery cost no matter the quantity with tracking for security. With regards to the invoice I apologize you could not download it. I am pleased you managed to get this resolved. Kind Regards, MPS team.

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Rated 5 out of 5 stars

Very good and as described.

Very good and as described.

January 9, 2025
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Reply from My Post Shop

Trustpilot
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards my Post Shop

Rated 1 out of 5 stars

Our order has not arrived - bad customer service

Our order has not arrived, it is now 17/12/2024 and we placed the order on 27/11/2024. I initially received a response from the customer service email but have now sent more emails with no response. We have been told that our order got 'stuck on the system'. On Tuesday last week we were told the order would arrive on Thursday or Friday - not even an offer of expedited delivery as some way of apology. It is now Tuesday and still our stamps have not arrived and no further response from the company. I cannot find any way of getting in touch with them on the phone. I am not one to write damning reviews online but I had an email from mypostshop.com asking us to rate them so here we are.

November 27, 2024
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Reply from My Post Shop

Hello, thank you for your feedback. We are sorry to hear of the delays with your order. Due to a system error on the order, our system was unable to process this as normal. I have sent you an email separately with details about the progress of your order. Sincere Apologies for the inconvenience caused by this. Kind Regards, MPS Team

Rated 5 out of 5 stars

Excellent Cutomer Service

A very easy website to navigate and the ordering process is quick and easy.

November 26, 2024
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team

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Rated 5 out of 5 stars

Easy and straightforward

Easy to order...Easy to pay...and arrived quickly...

November 26, 2024
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Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team

Rated 1 out of 5 stars

items didnt arrive

items didnt arrive, no replies to emails and no refund - complete con

November 26, 2024
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Reply from My Post Shop

Hello. Thankyou for your feedback. Unfortunately I cannot find any e-mails from yourself in our inbox. Apologies you have not received your order. I have sent you an e-mail o resolve this. Kind Regards, MPS team.

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Rated 5 out of 5 stars

Brilliant service

Brilliant service, ordered and delivered within 48 hours. A satisfied customer .

November 1, 2024
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Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team

Rated 5 out of 5 stars

Usual prompt service.

This is the second time I’ve ordered from this company and again I was impressed by their prompt service. The order arrived very soon and was all correct so no problems at all.

November 4, 2024
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Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team

Rated 5 out of 5 stars

Very easy to purchase what I…

Very easy to purchase what I need.Always arrive quickly.

September 30, 2024
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team

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Rated 5 out of 5 stars

Prompt delivery

Prompt delivery

September 7, 2024
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Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples Team

Rated 5 out of 5 stars

Efficient service …

Found this service very prompt in sending my order. Would use again.

September 9, 2024
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team

Rated 5 out of 5 stars

Always easy to order and

Always easy to order and
Fast delivery. Best way to
buy your stamp needs.

September 6, 2024
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples Team

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Rated 5 out of 5 stars

Quick and easy postage stamp purchase

Quick and easy postage stamp purchase

June 27, 2024
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team

Rated 2 out of 5 stars

I was amazed that first class stamps…

I was amazed that first class stamps were not available from a post shop ! Also I have not received my money back for them. I did receive my order of second class stamps.

June 26, 2024
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. I have checked your order and it looks like the outstanding items are currently out of stock with no current due date, sincere apologies for this. I can confirm you have not yet been charged for the outstanding goods, we only take payment upon dispatch so you can likely see a pending payment at the moment. If you wish to cancel them from your order please email us at service@mypostshop.com and we can action this for you. Again, sincere apologies for this and for any inconvenience caused, Kind regards, MPS Team.

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