My Post Shop Reviews 180

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers had a great experience with this company. Customers consistently praise the fast and efficient delivery service, noting that orders arrive promptly and often quicker than expected. Many people appreciate the ease of the online ordering process, which saves them time and effort compared to traditional methods. The overall service is frequently described as excellent, reliable, and quick, contributing to a positive user experience. However, some people were dissatisfied with their orders, reporting instances where items were not delivered or were sent to the wrong address. A few other people also felt that the delivery company's service was unsatisfactory, and some were disappointed when they couldn't order all the items they needed.

What people talk about most

Delivery service

Consumers generally report positive experiences with the delivery service, often highlighting its speed and... See more

Service

Clients share positive opinions on service, consistently highlighting its speed and efficiency. Many... See more

Order

People report ambiguous experiences with their orders, with some customers finding the online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two books of stamps on line, very easily and then they were delivered promptly. It save me standing in line in the Post office.

Company replied

Rated 5 out of 5 stars

Easy process to register, then buy postage stamps online, very quick delivery.

Company replied


Company details

  1. Office Supply Store

Written by the company

A One Stop Shop with a Huge range of Quality Office, Postal Supplies & Collectibles. Our Extended Range Provides Everything from Paper to Files and Folders. Shop Online Today! Fast Delivery. 10,000 Office Essentials. Business Accounts. Fast, Easy Payments.


Contact info

4.1

Great

TrustScore 4 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

They sell... nothing because they have no stock

They sell... stationary. They don't have the product in stock. It's not like they have a huge range so what's the point of even being in business if you don't have any stock. I don't usually do reviews... something else that modern life now plagued us with every time we make a purchase.

May 24, 2024
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. Please accept our sincere apologies for the issues raised when receiving your order. I can see that my Colleague has emailed you to resolve this. Apologies again for any iinconvenience caused. kind regards mypostshop

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Rated 1 out of 5 stars

Not delivered

Not delivered. Still waiting.

May 26, 2024
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Reply from My Post Shop

Hello, thank you for your review. We're sorry to hear you have not received your order. I have sent you an email to resolve this. Kind regards, Staples Team

Rated 1 out of 5 stars

sitting right at my window when mail…

sitting right at my window when mail got delivered,went to get it an theres a card saying sorry we missed you🤬lying fak didnt even come to the door,to damn lazy to get your ass off scooter

May 30, 2024
Unprompted review
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Reply from My Post Shop

Hello, I am sorry this has happened, we don't use Royal Mail for our deliveries so if this was left by Royal Mail it isn't a delivery from us, it would be UPS who would deliver your goods, please can you email us at service@mypostshop.com with your order number and we can check your order for you and provide updates via email, thank you MPS team

Rated 1 out of 5 stars

Our stamps were delivered to an Amazon…

Our stamps were delivered to an Amazon Fulfilment centre and anyone who has experienced this happening, will know that once anything goes there You're never going to see it again !

April 30, 2024
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Reply from My Post Shop

Hello, thank you for your review. We're sorry to hear you had this experience. I can see this has been raised accordingly and you have been refunded. Kind regards, MPS Team

Rated 5 out of 5 stars

So easy and great to order quickly

So easy and great to order quickly

April 23, 2024
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Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team

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Rated 5 out of 5 stars

Thank you delivered on time

Thank you delivered on time

March 30, 2024
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Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, My Post Shop Team.

Rated 1 out of 5 stars

There is not enough space to explain…

There is not enough space to explain why I have given my rating, but I will certainly never use Royal Mail shop again and will go to the Post Office shop and purchase my stamps there where I will not be charged carriage and then additional carriage when it would seem that the package had been handed to a 3rd party for delivery. The money I have had to pay as carriage I will donate to a charity.

March 22, 2024
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Reply from My Post Shop

Hello, thank you for your feedback. We are sorry to hear of your experiences with us. I have sent you an email to discuss this further. Kind Regards, MPS Team.

Rated 1 out of 5 stars

I ordered stamps two weeks ago and they…

I ordered stamps two weeks ago and they still haven't arrived!

March 29, 2024
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Reply from My Post Shop

Hello, thank you for your review. We are sorry to hear you did not receive your order. I can see a replacement order has been processed for you. Apologies for the inconvenience caused. MPS Team.

Rated 5 out of 5 stars

IExcellent customer servicenitially I had,a lot of problems with…

Initially I had,a lot of problems with delivery of my order for stamps.This was due to the delivery company,not the business.Once I contacted customer service,they were superb,keeping me updated about their contact with the delivery company.Thank you so much.Everything was dealt with personally and though using a computer.

March 24, 2024
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Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, My Post Shop Team.

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Rated 1 out of 5 stars

two orders on the same day only one received by 8th April 2024.

Made two orders on the sam day as there was a limit on the order size.
Each order was for £487.50 made on 28th March.

Only one was received!!!!!

Now the hasel of contacting them!!! Had to pay two lots of fees for this.

We were e mailed on this matter and have asked for the order lost with couriers to be replaced. Replacement awaited. Stamp prices have increased after the order!!!

March 28, 2024
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Reply from My Post Shop

Hello, thank you for your review. We're sorry to hear you have not received your order. I have sent you an email to resolve this. Kind regards, Staples Team

Rated 5 out of 5 stars

speedy delivery

speedy delivery

February 26, 2024
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Reply from My Post Shop

Hello, thank you for your review. We're happy to hear you are pleased with the service provided. Kind Regards, My Post Shop Team

Rated 5 out of 5 stars

Good service

Good service, received what I had ordered in good time.

February 22, 2024
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Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, My Post Shop Team

Rated 5 out of 5 stars

Excellent!

February 26, 2024
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, My Post Shop Team

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Rated 5 out of 5 stars

The ordering process is very…

The ordering process is very straightforward and my goods arrived within 2 days.

January 25, 2024
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Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, My Post Shop Team

Rated 5 out of 5 stars

Good service

Fast, efficient service

January 25, 2024
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Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind regards, My Post shop

Rated 5 out of 5 stars

Always super fast delivery and well…

Always super fast delivery and well packed

January 25, 2024
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Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind regards, My Post shop

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Rated 1 out of 5 stars

I have still not received any goods…

I have still not received any goods from this order.

Auto lookup for address didnt work on delivery address. So item was not delivered.

Said they re-sent to billing address and now 3 weeks since order paid for with quick delivery and not got what I ordered.

January 8, 2024
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Reply from My Post Shop

Hello, thank you for your feedback. We're sorry to hear you have not received your order. I can see my colleague has emailed you today to advise where your replacement order has been delivered. Apologies this was delivered to an access point. Kind Regards, Staples Team.

Rated 5 out of 5 stars

Excellent Service

Fast and efficient service.

January 8, 2024
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind regards, My Post shop

Rated 5 out of 5 stars

Easy ordering process and items…

Easy ordering process and items delivered promptly

December 28, 2023
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind regards, My Post shop

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