My Post Shop Reviews 180

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers had a great experience with this company. Customers consistently praise the fast and efficient delivery service, noting that orders arrive promptly and often quicker than expected. Many people appreciate the ease of the online ordering process, which saves them time and effort compared to traditional methods. The overall service is frequently described as excellent, reliable, and quick, contributing to a positive user experience. However, some people were dissatisfied with their orders, reporting instances where items were not delivered or were sent to the wrong address. A few other people also felt that the delivery company's service was unsatisfactory, and some were disappointed when they couldn't order all the items they needed.

What people talk about most

Delivery service

Consumers generally report positive experiences with the delivery service, often highlighting its speed and... See more

Service

Clients share positive opinions on service, consistently highlighting its speed and efficiency. Many... See more

Order

People report ambiguous experiences with their orders, with some customers finding the online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two books of stamps on line, very easily and then they were delivered promptly. It save me standing in line in the Post office.

Company replied

Rated 5 out of 5 stars

Easy process to register, then buy postage stamps online, very quick delivery.

Company replied


Company details

  1. Office Supply Store

Written by the company

A One Stop Shop with a Huge range of Quality Office, Postal Supplies & Collectibles. Our Extended Range Provides Everything from Paper to Files and Folders. Shop Online Today! Fast Delivery. 10,000 Office Essentials. Business Accounts. Fast, Easy Payments.


Contact info

4.1

Great

TrustScore 4 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

speedy delivery

May 23, 2023
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, My Post Shop Team

Advertisement
Rated 5 out of 5 stars

Stamps ordered were delivered in a…

Stamps ordered were delivered in a timely manor

May 22, 2023
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, My Post Shop Team

Rated 5 out of 5 stars

Excellent service

Excellent service, stamps arrived next day with no hassle and well packaged. Thank you.

May 24, 2023
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, My Post Shop Team

Rated 5 out of 5 stars

Service

A quick and efficient service.

May 21, 2023
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, My Post Shop Team

Rated 5 out of 5 stars

Really swift service

April 23, 2023
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team

Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt and efficient delivery

March 23, 2023
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, My Post Shop Team.

Rated 5 out of 5 stars

easy to order on line

easy to order on line. Good delivery time

March 7, 2023
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, My Post Shop Team.

Rated 5 out of 5 stars

Great Service

easy to access, easy to follow, link to payment is straightforward and relatively painless... given how complex banking security is becoming..
All in all a great service.
Would like parcel postage stamps added if possible.

January 26, 2023
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, My Post Shop Team.

Advertisement
Rated 5 out of 5 stars

Always easy to order

Always easy to order, delivered next day. We only use My Post shop for all our office needs. 5*

January 25, 2023
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, My Post Shop Team.

Rated 1 out of 5 stars

DO NOT USE MyPostShop

DO NOT USE - If it were possible to give ZERO stars I would.

After only receiving part order, I contacted MyPostShop in order to find out where the balance order was (items totalling nearly £100). I was informed that as it had been more than 14 days since order, they would not be investigating the matter further. AND THAT WAS IT. No offer to resend or refund. An absolutely DISGRACEFUL service.

March 23, 2022
Unprompted review
My Post Shop logo

Reply from My Post Shop

Hello. Thank you for the information and the feedback. I have emailed you. My apologies for the inconvenience caused. Kind Regards MPS

Rated 1 out of 5 stars

Shocking

Shocking! I paid for £100 1st class stamps on next day delivery and have received nothing! They were for very important wedding invites... simply avoid.

February 11, 2022
Unprompted review
My Post Shop logo

Reply from My Post Shop

Hello. Thank you for the feedback. I have just replied to the email you sent us. I hope this resolves the issue. My apologies for any inconvenience caused. Kind Regards My Post Shop

Advertisement
Rated 1 out of 5 stars

Placed an order on 5/1/21 for next day…

Placed an order on 5/1/21 for next day delivery still nothing 10/1/22, no response from three emails to them, no contact phone number, I found a number in their FAQ part of the site but its disconnected. I wont ever use them again something is wrong.

January 10, 2022
Unprompted review
My Post Shop logo

Reply from My Post Shop

Hello, thank you for your review and sincere apologies this wasn't addressed previously. There will not be such a long delay again. I can see the goods were delivered late and this has since been resolved. Apologies again for all the inconvenience caused -Mypostshop

Rated 5 out of 5 stars

Always fast delivery.

Always receive my stamps within 1 or 2 days.

Easiest way to get stamps for me and will always continue to use!

December 22, 2021
Unprompted review
Rated 1 out of 5 stars

Can't get a simple order right

Ordered 50 x large first class stamps. Didn't just receive erroneous items but it was someone else's order and invoice with sensitive information on there. Arranged for swift collection and replacement. Received the wrong items AGAIN. Had assumed the association with Staples would have yielded a certain level of competence. I was wrong.

December 18, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

The worst customer service 1star is to…

The worst customer service 1star is to much for them
after 45min on the phone waiting to someone answer they don't have a clue to dealing with cancelation order they don't have a clue about where your order are and they don't have a clue what is a mean copy of the statement i been call many time and always is the same this people must need a good trainer because just lie to the customer with stupid excuses like this girl Shannon don't have any idea where my order was and when will be delivery and also don't have a clue what is a mean a statement.

October 1, 2021
Unprompted review
My Post Shop logo

Reply from My Post Shop

Hi Mariela,

Apologies to hear this, can you please message us directly so we can investigate this further.

Kind regards,
My Post Shop

Rated 1 out of 5 stars

Dont use if you are in a hurry!

I always used mypostshop for purchasing but since it has amalgamted with Staples the stock and delivery are terrible waiting near a week for a delivery and having to constantly email requesting invoices, I have now decided to stop using them due to the bad experiences I have had

September 28, 2021
Unprompted review
My Post Shop logo

Reply from My Post Shop

Hi Ilene

Apologies to hear this, can you please message us directly so we can investigate this further.

Kind regards,
My Post Shop

Rated 1 out of 5 stars

Absolut nightmare

Absolut nightmare! I would leave 0 stars if it was possible. I bought printhead that stopped working properly after 3-4 months. I contacted the company in June (5th month from the purchase). She didn't calculated warranty end correctly and said it ended 27th June (I bought it 25th January). When I realised that, contacted her again and then she asked me for proving the amount of time I've used the printhead. Absolutely ridiculous! Avoid this company! They certainly aren't there for customer.

July 12, 2021
Unprompted review
My Post Shop logo

Reply from My Post Shop

Hi Magdalena,

Apologies to hear you have experienced issues with us. I would like to investigate this further, can you please message us directly so we can look into this.

Kind Regards,

My Post Shop

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look