Myprotein Reviews 

108
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

This was my first time ordering from MyProtein, and the purchasing process was smooth from start to finish. Unfortunately, the delivery experience fell short. My parcel was left unattended on my... See more

Company replied

Rated 3 out of 5 stars

The items got stuck in customs for a while and it seems to charge me admin fees for no reason even without taxable items. If there’s no taxable items, why withhold my items? lol. My protein should ne... See more

Company replied

Rated 5 out of 5 stars

Excellent products! I’m using The Pump, The Whey, Creatine Monohydrate, Casein and Essentials Acid Amino. They deliver the results, I can see improvements in the muscle and best part, they keep the so... See more

Company replied

Rated 4 out of 5 stars

Fast delivery, 12/12/2020 purchase and 17/12/2020 received. I thought it would be more than 2 weeks as per the estimation. The whole order and purchase process quite easy and user friendly. I bought t... See more

Company replied

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4.1

Great

TrustScore 4 out of 5

108 reviews

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No recent history of asking for reviews

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4.1

All reviews

(108)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My protein

Very fast delivery, effective product and wonderful feedback service

March 31, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Satisfied customer

Fast delivery and satisfied with the quality of the products.

March 26, 2021
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Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Overall experience is wonderful

Overall experience is wonderful. The purchase, the delivery and the follow up. All of this is a wonderful experience. Totally worth every dime.

March 26, 2021
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Reply from Myprotein

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

nice

nice product
and good delivery time
received product in 2 day

March 25, 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Speedy delivery

I am very impressed with the speedy delivery. Arrived in 2 days!
I am satisfied with the non flavour protein powder which I add to my coffee or tea.
Keep it up.

March 25, 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Great service

Great service ! 💗💗

March 25, 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 4 out of 5 stars

overall good

overall good, alitle too sweet

March 25, 2021
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Reply from Myprotein

Thank you for leaving your 4 star review.

We do provide a wide range of flavours so everyone can find one or more they love.

Have a good day,
Matt

Rated 4 out of 5 stars

good service

March 11, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue


Rated 4 out of 5 stars

Decently nice

The packaging came well packed but the zip seal couldn't be used

March 11, 2021
Myprotein logo

Reply from Myprotein

Thank you for taking the time to leave your review.

Your feedback is important to us and we will always use this to improve our service.

Please don't hesitate to contact us if you have any further questions or queries, we would be more than happy to assist.

Kind Regards,

Tracie

Rated 5 out of 5 stars

best protein ever

March 11, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue


Rated 5 out of 5 stars

Quality Product

Ordered the Organic Whey and was delivered in less than one week. Product is clean tasting an suitable for my dietary requirements.

March 10, 2021
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Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue


Rated 4 out of 5 stars

Impact whey banana flavour

the impact whey banana flavour is an abomination if you mix it with too little water i hope there is something that can be done.

March 10, 2021
Myprotein logo

Reply from Myprotein

Thank you for taking the time to leave your review.

Your feedback is important to us and we will always use this to improve our service.

Please don't hesitate to contact us if you have any further questions or queries, we would be more than happy to assist.

Kind Regards,

Tracie

Rated 1 out of 5 stars

I bought seven packets of protein…

I bought seven packets of protein powder. The zipper design on the mouth of the bag can't be sealed at all. It sucks.

March 8, 2021
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Reply from Myprotein

I am sorry to hear this, Amber.

We do expect the bags to be sealed and they sometimes can be difficult to do. I would advise using a clip or moving to a tub if you continue to have issues.

Kind regards,
Matt

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Yes I just like My Protein product…

Yes I just like My Protein product because it gives out results to me.

February 27, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Good customer experience as always from…

Good customer experience as always from ordering to delivery and packaging. Thumb up.

February 26, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue


Rated 3 out of 5 stars

Did not get free shaker

Hi, as mentioned at your website will get a free shaker once purchase above rm300, but I didn’t receive free shaker . However overall is super fast delivery . Thank you

February 26, 2021
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Reply from Myprotein

Thank you for the review, Phuah.

I am sorry to hear of this matter, I have just messaged you via your account. Please can you sign in to view this and get back to me.

Cheers,
Matt

Rated 5 out of 5 stars

I am very happy with everything

I am very happy with everything. The products are good, services are good and very fast delivery!! Awesome job!

February 25, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue


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