Was given an unfair rating by our letting agency. They stated they couldn't give a proper review as they've not come for an inspection yet, but that our rent is paid up to date. Then they gave us 1 st... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Using MyRentalCV seems to be a necessary evil of renting nowadays. Despite my detest of this being the status quo, when I needed help Ilayda, from the support team was extremely helpful! Ilayda answe... See more
After having a conversation with Eliza regarding data protection.. I found her to be very knowledgeable, courteous and conscious of my concerns. Having put my mind at rest, and gathering as much infor... See more
Company replied
I mistakenly called letting web thinking they were letting alliance. The lady I spoke with - Ilayda- was articulate, patient and utterly professional and tried her best to help me sort out my confusio... See more
Company replied
Company details
Written by the company
We all know how competitive the rental market can be. MyRentalCV was created to streamline the process and allow tenants to be chosen for their property quicker.
Contact info
Edinburgh, United Kingdom
- 01312970210
- support@myrentalcv.com
- myrentalcv.com
4.7
Excellent
83 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely hopeless for landlords and tenants
Absolutely hopeless - their website doesn't work properly - even trying different computers at different times of the day it won't upload the requested files (even small ones) and won't save any of the details we input. Their support line advice was to "keep trying". We have been trying all day! If landlords are wondering why they are not getting new tenants in it is because no tenant can get an enquiry through this stupid system.
November 29, 2022
Unprompted review
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Bizarre and aggressive phone call
I was required into using this service by my letting provider in order to handle references etc. I did not choose to use it. Once it had fulfilled its purpose and the references had completed I received calls asking me to opt in to other services. I told them I was not interested. I then received a further call seemingly from the owner (he referred to "my company"). When I told him I was not interested I received a barrage of abuse accusing me of being rude and asserting that I had requested the call. I was unable to get a word in edgeways and the whole experience was offending and bizarre. I put the phone down as the man was so unprofessional and aggressive.
June 29, 2022
Unprompted review
Reply from MyRentalCV
Hello Thomas,
Let me start by apologising for the experience you’ve had, and by thanking you for bringing this to our attention. MyRentalCV was built to make the rental process quicker and less stressful for tenants, and your experience has clearly done the opposite.
We have been investigating this situation since receiving your review several hours ago, and if you would be willing to send an email to support@myrentalcv.com with any additional details that you might have regarding the calls that you received, it would be extremely helpful in our investigation.
Again, thank you for raising this issue with us, and we hope to hear from you soon.
- The MyRentalCV Team
The MyRentalCV site was really helpful…
The MyRentalCV site was really helpful as it allowed me to put all my rental history together in a cohesive way. Their concierge service was great, they set up my broadband at a fab price
November 24, 2021
Unprompted review
Reply from MyRentalCV
Thank you for your feedback - we're very happy to hear that MyRentalCV has made the renting process easier for you!
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