Myrentboat 

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Rated 1 out of 5 stars

Dears, Alex wrote me 3 days ago they cancelled our booking and please forward bank details for refund , I sent several emails and mail is coming back with “undelivered message”. Not answering to phon... See more

Rated 5 out of 5 stars

Ms. Anna has done a remarkable job, she is very adaptable. Had a call with her even on sunday, she has promptly resolved all my issues, so i can recommend her. Alltogether i am very satisfied with... See more

Rated 1 out of 5 stars

Crook Company, Shameless People Aysel Dzhafarova & Alex Reingold. Paid for €5900 for our Catamaran Charter in Turkey and just realised they have not paid the chartering agency any single penny. N... See more

Rated 1 out of 5 stars

DO NOT GIVE THESE PEOPLE A DIME!!! IT IS A CRIME THAT TRUSTPILOT KEEPS THIS COMPANY LISTED AS A LEGITIMATE BUSINESS. READ THESE REVIEWS!!!! 100% FRAUD. I BELIEVE THE 5 STAR REVIEWS ARE FAKE. IF... See more

Company details

  1. Boat Tour Agency

Written by the company

MyRentBoat company is a professional help in yacht search for recreation and adventure around the world. We offer our services to those who want to make their vacation truly unforgettable and full of bright impressions. Be sure to leave your feedback to help other marine enthusiasts make the right choice in finding an excellent service and honest provider of yacht search services. www.myrentboat.com is owned and operated by Myrentboat Limited Myrentboat is an online portal for rent, charter and hire of any type of yacht worldwide. Choose your yacht from 30,000 available yachts online in our database that works with trusted operators and guarantees a high level of service at affordable prices.Myrentboat offers the best deals for rent a sailing yacht, hire a motor boat, rental a catamaran, rent a gullet and a houseboat almost anywhere in the world. You will receive direct quotes from the most reliable charter companies in the worldwide. Compare yacht models, charter prices, get tenant reviews upon request and book your personal yacht charter online with our professional team. Subscribe to our newsletter on social networks to receive our latest news and last-minute offers. Rent a boat in the most picturesque and distant waters around the world - Caribbean, Seychelles, Greece, Croatia and in other countries - Myrentboat has boats and yachts for everybody. Take advantage of our team of professionals and we will organise you an amazing vacation on a yacht.


Contact info

All reviews

(124)

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Rated 1 out of 5 stars

FRAUD

DO NOT GIVE THESE PEOPLE A DIME!!! IT IS A CRIME THAT TRUSTPILOT KEEPS THIS COMPANY LISTED AS A LEGITIMATE BUSINESS.

READ THESE REVIEWS!!!! 100% FRAUD. I BELIEVE THE 5 STAR REVIEWS ARE FAKE.

IF ANYONE HAS IDEAS FOR RECOVERY I’M ALL IN.

August 10, 2023
Unprompted review
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Rated 1 out of 5 stars

Disappearing with our money

Dears, Alex wrote me 3 days ago they cancelled our booking and please forward bank details for refund , I sent several emails and mail is coming back with “undelivered message”. Not answering to phone calls, e-mails via WhatsApp. Simply disappeared with our money I am afraid. If there is anything we can do agains these horrible people please help.
Thanks.

August 5, 2023
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam - over €4000 down the drain

This business is a scam, stay away.
We put down a 50% deposit in March for a boat in September, after a few months we were requested to complete an additional 50% deposit early.

After contacting the boat owners we figured they didn’t pay them a single penny.

August 4, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM! Do not Trust

SCAM!! Paid in full 10 months prior to our trip and we just received our cancellation notice.
I called every number I could find and have sent 10 emails, but am getting not response.
I will be posting every day until I get a response.

August 3, 2023
Unprompted review
Rated 1 out of 5 stars

Crook Company

Crook Company, Shameless People Aysel Dzhafarova & Alex Reingold.

Paid for €5900 for our Catamaran Charter in Turkey and just realised they have not paid the chartering agency any single penny. Now they do not answer calls or emails. Simply

Apart from legal action I will find both of you personally and make sure you will regret of your irresponsible actions.

July 24, 2023
Unprompted review
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Rated 1 out of 5 stars

Fraud!

Fraud!
Fraudulent company, the site should be suspended and Co. excluded from market. IIn addition to fraud, they also destroy vacations.

July 12, 2023
Rated 1 out of 5 stars

Don’t trust myrentboat

I sent review documentation but trustpilot says they didn’t get it, the old review was removed.

Here it is again again. I have loads of proof so check the trustpilot integrity email address.- please don’t remove this review. -

Others should know not to give these people any money,

Myrentboat /Touchboat LLC has taken 6623.58 USD from our family. We had a trip planned for 6/10-17 to Placencia Belize but I called DreamYachtcharters (the company that Myrentboat said they were brokering for us) two weeks ahead to see about adding a skipper but they had no booking. We immediately emailed the contacts we had (Alex and Ilyuza) to no avail .
Finally when I put my review in May Alex messaged us asking us to remove it and he would pay us (sent us a guarantee letter) by 6/30

It didn’t happen. So, we’re out $6600!
we put new reviews up to protect others.

April 10, 2023
Unprompted review
Rated 1 out of 5 stars

We all need to take joint legal action

Not only did Alex Reingold fail to pay our deposit to the boat owners, but he has also had the audacity to say they cancelled our booking by mistake and please forward bank details for the refund. Needless to say no refund and no contact.
How best do we all take legal action against this disgusting man? I have reported it to UK Action Fraud
Anyone with any ideas or IT skills? Perhaps set up a joint Facebook page, I don't know but open to all ideas to try to get back some of the thousands of pounds/euros we have all lost to this scammer

July 13, 2023
Unprompted review
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Rated 1 out of 5 stars

-SCAM

-We tried to rent a boat with myrentboat.com for 15-22 july 2023 and came in contact with them. Today we found out that the Charter never received any money from them so they cancelled our boat. We tried to contact them but no reply. Don't trust these guys!!

July 6, 2023
Rated 1 out of 5 stars

Charter canceled and no repayment.

An excellent article from Germany has been published online by the site yacht.de about chartering from Alexander Lebedev - myrentboat. I would suggest anyone who has lost money to myrentboat to contact the magazine with their story.

my previous post
On June 21st, 3 days before our planned departure from Athens, myrentboat cancelled the charter without explanation. Today, 28-8-23, no refund has been received.
A case has been raised with the UK National Fraud Police Service, NFIB.

July 3, 2023
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Rated 1 out of 5 stars

Never again

The boat rental company did not receive the first part of the payment that we had transferred to myrentboat.com. Despite all the contacts to get our money back, we were only able to rent the boat by personally paying the extra amount not transferred. The manager of the rental company commented: "With all the companies on the market, why did you choose this one?".

June 17, 2023
Rated 1 out of 5 stars

Scammers - Managers from Russia

Unfortunately also affected as a crew member. Had to pay double on site as Myrentboat didn't pass our money on to the boat owner! These are scammers!
I should have informed myself better beforehand: English company, but the managing directors from Russia! Can only advise everyone against Myrentboat!

June 17, 2023
Unprompted review
Rated 1 out of 5 stars

Scammers – Business Managers from Russia

Had to pay double on site because Myrentboat didn't pass our money on! They are scammers! Lies, have lied to us again and again! --> We should have informed ourselves better beforehand: Myrentboat = TOUCHBOAT LLP = English company (Limited Liability Partnership) so no real liability.
Scammers – Business Managers from Russia

June 17, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t trust this agency!!

Don’t trust this agency!!! In February 2023 my friend Alessandro (that already wrote a review) and I with our families chartered a sailboat in Corfu for this summer through Myrentboat (Touchboat LLP). We paid the full amount of the charter in two installments in due timing. Unfortunately we have been informed about one month ago by the charter company in Greece that our booking was going to be canceled because the agency Myrentboat has failed to pass on our money to them. During the last month we have been constantly in touch through Whatsapp and mails with Myrentboat contacts (Aysel and Alex) trying to push them to pay the charter, finally we realized that they were just trying to buy time and so far the payment has not been settled. We will now involve the local trading standards department (which is the government agency in UK to complain about illegal sales activity) to start a court claim for money. Based on publically available information (information.service.gov.uk company number OC426820) Touchboat LLP is a very small company (2 employees and assets totaling £20k as at 30Apr2022) incorporated on April 2019

June 22, 2023
Myrentboat logo

Reply from Myrentboat

Dear Customer,

We are sorry that your booking experience was not as you expected.

We will sort out with your booking in soon and come back to you. Please provide us more details about your booking (ID, name, surname of holder bookings).

Thank you for your understanding. We value each experience to learn from and to improve our service.

We are always here for you!

Best regards,
Customer Service Myrentboat Team.

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Rated 1 out of 5 stars

CRIMINALS

CRIMINALS. They stole £1800 from me and left me without a boat for my summer holiday.
DO NOT DEAL WITH THESE PEOPLE! If you don't believe me just try calling any of the numbers on their website. You won't get through

June 22, 2023
Unprompted review
Myrentboat logo

Reply from Myrentboat

Dear Alan,

We are sorry that your booking experience was not as you expected.

We will sort out with your booking in soon and come back to you.

Thank you for your understanding. We value each experience to learn from and to improve our service.

We are always here for you!

Rated 1 out of 5 stars

It is a fraud

It is a fraud. Me and my friends rented a boat early 2023, paid in advanced half, paid the rest one moth ago and they never paid futher to the boat owner. They said they will arrange payment, then they say they paid wrong, all kind of lies. The result is that we have our hollyday canceled by the boat owner. Do not work with this company. We will file a complain also to the authorities.

Update:

Untill today 7.07.2023 the owner/scamer Alex Reingold didn’t refound anybody, but is still cashing on different bookings. We talked and we wrote to different authorities and there is hope he will be held accountable. He start to put pressure on us to withdraw our compleints saying that if we continue in this case they will not pay. Please provide trustpilot with the proof they want so your reviews will not be deleted. If we act together we will succeed and others will not be scammed.

June 22, 2023
Unprompted review
Myrentboat logo

Reply from Myrentboat

Dear Customer,

We are sorry that your booking experience was not as you expected.

We will sort out with your booking in soon and come back to you. Please provide us more details about your booking (ID, name, surname of holder bookings).

Thank you for your understanding. We value each experience to learn from and to improve our service.

We are always here for you!

Best regards,
Customer Service Myrentboat Team.

Rated 1 out of 5 stars

Don't trust them...they are a scam!

Don't trust them..they are a scam! We have booked our boat through this company in february 2023 for a week of holiday in july 2023 in Greece and, as per contract signed with them, we have paid the full amount to Myrentboat. Then we were contacted by the boat owner, who confirmed us that MYRENTBOAT HAS NEVER PAID THEM THE RENT OF THE BOAT. After several attempts and emails where they promised to regularize the situation, MYRENTBOAT DID NOT PAY THE BOAT OWNER, who has cancelled the booking!!! THEY NEVER ANSWERED TO PHONE CALLS and reply to email just saying "we will pay soon", but in fact they never pay. DON'T TRUST THEM, avoid this company.

Update on 24/04/2023: Myrentboat did not reply to the request of reimbursement, nor to any previous communication since the cancellation of the booking. We will file a legal action soon to recover the amount and the additional expenses.
Stay away from this company. They are a bunch of liars!

June 21, 2023
Myrentboat logo

Reply from Myrentboat

Dear Alessandro,

We are sorry that your booking experience was not as you expected.

We will sort out with your booking in soon and come back to you.

Thank you for your understanding. We value each experience to learn from and to improve our service.

We are always here for you!

Best regards,
Customer Service Myrentboat Team.

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