Myrentboat 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Dears, Alex wrote me 3 days ago they cancelled our booking and please forward bank details for refund , I sent several emails and mail is coming back with “undelivered message”. Not answering to phon... See more

Rated 5 out of 5 stars

Ms. Anna has done a remarkable job, she is very adaptable. Had a call with her even on sunday, she has promptly resolved all my issues, so i can recommend her. Alltogether i am very satisfied with... See more

Rated 1 out of 5 stars

Crook Company, Shameless People Aysel Dzhafarova & Alex Reingold. Paid for €5900 for our Catamaran Charter in Turkey and just realised they have not paid the chartering agency any single penny. N... See more

Rated 1 out of 5 stars

DO NOT GIVE THESE PEOPLE A DIME!!! IT IS A CRIME THAT TRUSTPILOT KEEPS THIS COMPANY LISTED AS A LEGITIMATE BUSINESS. READ THESE REVIEWS!!!! 100% FRAUD. I BELIEVE THE 5 STAR REVIEWS ARE FAKE. IF... See more

Company details

  1. Boat Tour Agency

Written by the company

MyRentBoat company is a professional help in yacht search for recreation and adventure around the world. We offer our services to those who want to make their vacation truly unforgettable and full of bright impressions. Be sure to leave your feedback to help other marine enthusiasts make the right choice in finding an excellent service and honest provider of yacht search services. www.myrentboat.com is owned and operated by Myrentboat Limited Myrentboat is an online portal for rent, charter and hire of any type of yacht worldwide. Choose your yacht from 30,000 available yachts online in our database that works with trusted operators and guarantees a high level of service at affordable prices.Myrentboat offers the best deals for rent a sailing yacht, hire a motor boat, rental a catamaran, rent a gullet and a houseboat almost anywhere in the world. You will receive direct quotes from the most reliable charter companies in the worldwide. Compare yacht models, charter prices, get tenant reviews upon request and book your personal yacht charter online with our professional team. Subscribe to our newsletter on social networks to receive our latest news and last-minute offers. Rent a boat in the most picturesque and distant waters around the world - Caribbean, Seychelles, Greece, Croatia and in other countries - Myrentboat has boats and yachts for everybody. Take advantage of our team of professionals and we will organise you an amazing vacation on a yacht.


Contact info

All reviews

(124)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Very satisfied

Ms. Anna has done a remarkable job, she is very adaptable. Had a call with her even on sunday, she has promptly resolved all my issues, so i can recommend her.
Alltogether i am very satisfied with your service, payment options are great, boat offer also.
Will definitely use your platform in the upcoming years!

March 8, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

I was satisfied Myrentboat.com

Good experience, excellent terms for refund amount in case covid restrictions and prices for charter. Thank you to Myrentboat for quality support and find a right boat.

November 28, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Alex was great!

Alex was extremely helpful in finding the best boat for the best price! Successful booking!!

October 31, 2021
Unprompted review
Rated 5 out of 5 stars

Bravo 👏 John done it

Bravo 👏 John done it. Our sailing holiday was pass excellent! We will finish tomorrow morning in Athens, everything was great! Thank you once again

October 15, 2021
Unprompted review
Advertisement
Rated 2 out of 5 stars

Booked the catamaran lagoons 39 in…

Booked the catamaran lagoons 39 in Corfu, Marina Gouvia from October 9-16. Made a full payment. Upon arrival at the marina (at the office of the company that owns the catamaran), it turned out that they did not receive the money, did not receive my license, the passport that I sent through the (Myrentboat) Touchboat company. After which the company stopped responding to messages by mail and does not pick up the phone in WhatsApp and Viber.

All documents: skippers' licenses, passport details and crewlist that I sent more than 2 weeks before the charter did not arrive at the office of the yacht company from myrentboat.com

The charter company did not receive money for the catamaran. To start the procedure, the check-in must be paid again at the office.
Thus, I paid through myrentboat.com (and the money was gone) and again at the company's office.

Update 2 week's after "check-in" and problems with Myrentboat.com (Touchboat LLP)

As a result, we had to pay the cost of the catamaran again at the office of the charter company and left the marina only on Sunday, not Saturday.

Myrentboat got in touch and said that they will return the money (they will cancel the payment through the paypal).
It took a week to return the funds to the paypal account and another week from the paypal to the bank account.

As a result, Myrentboat offered a 500€ "certificate" for the next booking through their company. I didn't ask for the certificate and I don't plan to use the services of the company in the future.

Possible 500€ "possible discount" doesn't compensate for a possible spoiled holiday.

Result: the catamaran was registered in my name, but not paid (I had to pay again locally and wait for the funds that Myrentboat had paid 2 weeks earlier to pay back). We left a day later and had to change the route.

Everyone should independently take into account all the risks. I'd rather continue to book directly through the charter company

October 9, 2021
Unprompted review
Myrentboat logo

Reply from Myrentboat

Dear Sergey,

Thank you for your review.

We are sorry that your booking experience was not as you expected. Let's try to understand your specific booking.

As far as know we agreed upon with owner catamaran your check-in 9th of October. Thus that your charter took place and finished successfully on October 16th. We apologise for the difficulty with this booking and boat owner. Your documents were arrived to owner in advance.
Also we confirm you that we refunded you a full amount to your bank account and provided you voucher as discount 500€ for next booking.

Thank you once again for your understanding and patience. We value each experience to learn from and to improve our service. We are always here for you!

With warm regards,
Customer care Team of Myrentboat

Rated 4 out of 5 stars

Experience with problems, but everything was resolved at the end

We send money to the agency, but agency didnt send money to local charter company, so we had to pay twice, and we still didnt receive money back.

My name is Aleksandr Kutsko, the charter agreement number is 02-072021/7 between me and Touchboat LLP, brand Myrentboat,representing by mr Alex Reingold, reg number GB342942400. Boat type Hansa 508, Aktea. Location Olympic marina Lavrion, Greece. I have all papets with me, including emails between Alex Reingold and Yota Veinoglou, charter manager of Mediterranean Sailing Group.

Update 11/10/2021: I got the refund now from Touchboat LLP to the paypal account for all my money in the case described. So it is not as terrible as I described before. But still for the whole our journey we felt very nervous and uncomfortable.

October 8, 2021
Unprompted review
Myrentboat logo

Reply from Myrentboat

Dear Aleksandr,

Thank you for review and booking with Myrentboat!
We're so happy to hear that you enjoyed your experience with us.

We are looking forward to hear from you soon again.

Myrentboat customer service.

With my warm regards,
Customer care Team of Myrentboat

Rated 2 out of 5 stars

BIG Problem

BIG Problem - we paid them 2000E for the charter 3 weeks ago (19/09/2021) based on the invoice sent by Myrenboat.com - for the agreed date and yacht
First contact and responses were quick - Unfortunately it got worse after our payment - but we were told not to worry - these are the procedures
Today we're flying to Corfu
We called the yacht owner (we finally got a phone number today) - they still haven't received our money from Myrentboat.com and said that they will not give us the yacht - from Myrenboat.com we do not have any confirmation of payment for our yacht for which we asked

I will inform you how this case ended ...

-------------------------------------------------
update 2021 -10 - 24

after our return from the cruise, many sms emails etc. we got a paypal refund - but all the previous confusion ruined our holiday

IN KORF, THERE WAS NO PROBLEMS WITH THE CHARTER COMPANY, they were very helpful and sympathized with us because of it, but
They JUST DIDN'T GET OUR MONEY FROM MYRENTBOAT and we have to pay again in Corfu so we paid twice and had to ask and wait for MYRENTBOAT refund instead of being happy on vacation

October 6, 2021
Myrentboat logo

Reply from Myrentboat

Dear Mariusz,

Thank you for your review.

We are sorry that your booking experience was not as you expected. Let's try to understand your specific booking.

Apologise for this confuse situation with your booking and payment to this specific charter company. We will try to filter out this company in future.

Thank you once again for your patience. We value each experience to learn from and to improve our service. We are always here for you!

With my warm regards,
Customer care Team of Myrentboat

Rated 1 out of 5 stars

Beware!

I was contacted with Myretaboat by email regarding to catamaran charter in June, then Mr Alex contacted me over the WhatsApp.
After my request he responded with avalanche of mistakes. The dates, type of boat and also the prices all mixed.
Tryed several times to contact them over the phone, all numbers / mobiles and landlines not answer.
After we agreed the charter he asked me to pay a 50% deposit by PayPal???
Because I was not happy to use a PayPal I asked for the account number.
When tryed to pay I was bombarded by my bank with messages and phone calls. On the end of the story my bank suggested to reject the payment what I did.
If you don't want to be confused then disappointed on the island check everything before you pay.

Update to Myretaboat reply on the end...
They had reservations on my name Boat Agreement 30-092021/7 between me and TOUCHBOAT LLP represented by Alex Reingold for Lagoon 42 / Wind Whisper date 11-18 June 2022. They asked me to pay 50% deposit for the invoice of total amount £4,788. And I have this invoice printed in front of me.
It's very sad that on Trustpilot is no possibility to upload any pictures to proof the evidence...
Now, after reading a few really bad reviews I can easly say do NOT pay any penny to Myretaboat!

October 6, 2021
Myrentboat logo

Reply from Myrentboat

Dear Pawel,

Thank you for your review.

We are sorry that your booking experience was not as you expected.

To be frank, it's strange that you could not make a payment to our account in GBP. We receive daily payments in different currencies (we accept over 19 currencies from different countries). Perhaps your bank has some special requirements. In any case, you can even make a payment directly to the owner of the boat using our agency discount. We are one of the few agents who offer such an amazing opportunity where the client does not risk anything.

Thank you once again for your patience. We value each experience to learn from and to improve our service. We are always here for you!

Best regards,
Customer Service Myrentboat Team.

Advertisement
Rated 5 out of 5 stars

Great experience

Great experience, booked the boat 3 days in advance, Alex responses were timely and the boat was in perfect conditions.
Highly recommended!

September 27, 2021
Unprompted review
Myrentboat logo

Reply from Myrentboat

Dear Puff,

Thank you for review and booking with Myrentboat!
We're so happy to hear that you enjoyed your experience with us.

We are looking forward to hear from you soon again.

With warm regards,
Customer care Team of Myrentboat.

Rated 5 out of 5 stars

Perfect service

Perfect service. Thanks a lot for great vacation. See you next year

August 31, 2021
Myrentboat logo

Reply from Myrentboat

Dear Marko,

Thank you for review and booking with Myrentboat!
We're so happy to hear that you enjoyed your experience with us.

We are looking forward to hear from you soon again.

With warm regards,
Customer care Team of Myrentboat.

Rated 3 out of 5 stars

Good charterer & boat - but some wrong information on platform

In the end everything worked out. But we had some hazzle and re-plannings due to wrong information on the booking platform. Of course we made a booking on short notice (2 days in advance). Booking and times were confirmed online - but in the (very good) communication with the booking manager it turned out, that we had to pick up the boat at 9am (instead 5pm) and therefore return it not 9am but 6pm the day before. This crashed some of our travel plans, but ok - in the end it worked out.
Payment: Platform said we could pay by credit card or paypal but in the end we had to pay cash (and its not easy to get such an amount of Euros in Croatia on a weekend).
I would book again here, but would not rely on the online displayed information alone. Better contact the booking manager directly - they do a great job to bridge the communication with the charterer.
Finally, when we got the direct communication with the charterer the communication was really easy. Also in a critical situation (dead battery in the morning after a night in a lonely bay; not possible to start the engine) we got good help on short notice: a service boat came and replaced the main battery.

August 29, 2021
Myrentboat logo

Reply from Myrentboat

Dear Tim,

Thank you very much for your review.

Honestly, you are right that the time of arrival and departure was shifted by the charter company in your favor, that is, in fact, you got more time for the charter than even indicated in our confirmation, but the main thing is that you were aware of this in advance, that is, 2 days before the date of arrival, then is on the same day you booked this motorboat. In any case the charter might able to arrange for you check-in bit later or early, it means this time was not strict one. As for payment by credit card or PayPal, it was possible to do this via our platform, but not in your case, since you had only 2 days left before arrival and I offered you to pay in cash on the spot, you agreed it, because we agreed upon with charter to keep your booking free charge till check-in in spot by the way, to be frank for each side, the amount of 561 euros for 2 days of charter, this is not a large amount to cash it at any ATM in Croatia.

We are happy that you were able to resolve it in spot with our and charter assistance and spent amazing time in your trip.

Thank you once again for your details. We value each experience to learn from and to improve our service.

We are always here for you and Hope that you will give us another chance to enjoy your sailing holiday!

With my warm regards,
Olivia and Customer care Team of Myrentboat

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look