Myrentboat 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Dears, Alex wrote me 3 days ago they cancelled our booking and please forward bank details for refund , I sent several emails and mail is coming back with “undelivered message”. Not answering to phon... See more

Rated 5 out of 5 stars

Ms. Anna has done a remarkable job, she is very adaptable. Had a call with her even on sunday, she has promptly resolved all my issues, so i can recommend her. Alltogether i am very satisfied with... See more

Rated 1 out of 5 stars

Crook Company, Shameless People Aysel Dzhafarova & Alex Reingold. Paid for €5900 for our Catamaran Charter in Turkey and just realised they have not paid the chartering agency any single penny. N... See more

Rated 1 out of 5 stars

DO NOT GIVE THESE PEOPLE A DIME!!! IT IS A CRIME THAT TRUSTPILOT KEEPS THIS COMPANY LISTED AS A LEGITIMATE BUSINESS. READ THESE REVIEWS!!!! 100% FRAUD. I BELIEVE THE 5 STAR REVIEWS ARE FAKE. IF... See more

Company details

  1. Boat Tour Agency

Written by the company

MyRentBoat company is a professional help in yacht search for recreation and adventure around the world. We offer our services to those who want to make their vacation truly unforgettable and full of bright impressions. Be sure to leave your feedback to help other marine enthusiasts make the right choice in finding an excellent service and honest provider of yacht search services. www.myrentboat.com is owned and operated by Myrentboat Limited Myrentboat is an online portal for rent, charter and hire of any type of yacht worldwide. Choose your yacht from 30,000 available yachts online in our database that works with trusted operators and guarantees a high level of service at affordable prices.Myrentboat offers the best deals for rent a sailing yacht, hire a motor boat, rental a catamaran, rent a gullet and a houseboat almost anywhere in the world. You will receive direct quotes from the most reliable charter companies in the worldwide. Compare yacht models, charter prices, get tenant reviews upon request and book your personal yacht charter online with our professional team. Subscribe to our newsletter on social networks to receive our latest news and last-minute offers. Rent a boat in the most picturesque and distant waters around the world - Caribbean, Seychelles, Greece, Croatia and in other countries - Myrentboat has boats and yachts for everybody. Take advantage of our team of professionals and we will organise you an amazing vacation on a yacht.


Contact info

All reviews

(124)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Really confused communication

Really confused communication. Constant mistakes. Great prices for yachts on site, but experience beyond that is poor.

Had issues with booking, and tried calling agent directly along with MyrentBoat Main number. Neither picked up despite calling several times across the day. Not confidence inspiring.

Response: I’ve been clear on booking issues above. Tried Myrentaboat number again just now and yet again no answer.

Further the boat we chartered was in atrocious condition. See list of issues: no working radio, no bowtruster, both pull and push pits falling off, battery had issues meaning we had to charge 5-6 times a day, mainsail broken (unusable), all mosquito nets broken, boat was filthy on arrival.

Myrentaboat we’re informed of our issues and displeasure and did nothing to rectify (not even black listing Golden Compass charter company, of the 5 boats that company had chartered the week we were in Greece all 5 had major issues. We tried to rectify with golden compass directly and they have been none responsive.

Do not use MyRentaBoat and check the charter yacht owner(stay away from Golden compass)

August 29, 2021
Myrentboat logo

Reply from Myrentboat

Dear Mr. Ben,

Thank you for your review.

We are sorry that your booking experience was not as you expected.

Frankly, it's strange that you couldn't get through to us. The phones may have been busy, we will try to fix it and extend a number of phones. Yes, as far as the charter company Golden Compass is concerned, we also passed all the important quality claims for the boat to them, but we cannot put in the blacklist this particular charter company as long as the main booking system (MMK, Nausys and other) allows it to cooperate with them and other agents. In other words, we advise you to check the rating of each charter companies yourself, as we honestly and openly provide their contacts to clients even before booking.

Thank you once again for your patience. We value each experience to learn from and to improve our service. We are always here for you!

With my warm regards,
Customer care Team of Myrentboat

Advertisement
Rated 5 out of 5 stars

Thank you Alex for finding us a great…

Thank you Alex for finding us a great catamaran in Ibiza! The price and condition are perfect!

August 17, 2021
Myrentboat logo

Reply from Myrentboat

Dear Oleksandr,

Thank you for review and booking with Myrentboat!
We're so happy to hear that you enjoyed your experience with us.

We are looking forward to hear from you soon again.

With warm regards,
Customer care Team of Myrentboat.

Rated 5 out of 5 stars

Really great service from Alex..always…

Really great service from Alex..always on hand to answer questions.
Looking forward to our AMAZING holiday he has organised for us..& to booking the next one too.

August 3, 2021
Myrentboat logo

Reply from Myrentboat

Dear Eamonn,

Thank you very much for your review and choosing Myrentboat!

We are very pleased that you were satisfied with our service.

With warm regards,
Myrentboat Team

Rated 5 out of 5 stars

Excellent service

Excellent service, they answered all our questions quickly and professionally. I was very impressed by the response time. Very fare price

July 26, 2021
Advertisement
Rated 5 out of 5 stars

It is not the first time we have used…

It is not the first time we have used the services of Alex at MyRentBoat.com. In the first case we have had a very smooth and positive sailing experience in terms of communication, clarity of info, response speed and the charter company's approach. In the second case, we have just finalized our booking and we appreciated much the speed Alex dealt with all our queries as well as his willingness to meet customer needs. I can only recommend.

June 1, 2021
Rated 5 out of 5 stars

Great overall service

Great overall service. No-brainer, affordable and immediate response from the support team. I had to rent, then cancel for personal reasons, then rent again. No issues with the refunds so I will stick with this service in the future.

May 4, 2021
Rated 5 out of 5 stars

There was a bug in the website and I…

There was a bug in the website and I could not make reservations. I contacted the UK number. No response, but after 2 hours Alex reached out via whatsapp. He was quick and friendly, also for the follow-up via email. So far quite happy with his services.

April 30, 2021
Myrentboat logo

Reply from Myrentboat

Hi Helen,

Thank you for choosing Myrentboat and your review.
Our developer team has already fixed this bug reservation online. Thank you for this note. We apologise you for missed call and Alex could not answer the phone right away, but in any case we always answer all our customers and with high quality service. Thanks again for booking with Myrentboat. We will happy new reviews from you in future.

Happy sailing!
Myrentboat team

Advertisement
Rated 5 out of 5 stars

Very good

Once again Alex went above and beyond to find the perfect boat for us. He is always VERY quick to respond and extremely helpful. The website is easy to use and the prices are very good. No need to use any other website as Myrentboat has all the good offers!

April 7, 2021
Myrentboat logo

Reply from Myrentboat

Hello Tonia,

Thank you for second booking with Myrentboat and for your nice feedback.
It is always my pleasure to help and support!

Have a sailing trip you soon !
Alex & Myrentboat team

Rated 5 out of 5 stars

Awesome service and site and easy to work with. Myrentboat is really relaible agency

The whole process was very quick, nice and easy. The description and photographs of the boat are very good quality. Also availability online is worked well, moreover, they propose to pay PayPal, it's important for me, so I can trust to Myrentboat 100%. By the way, they provide a serivce 24/7 and it's really a proof trust. I look forward to sailing the Oceanis 48 in June. Thank to Myrentboat team.

March 6, 2021
Rated 5 out of 5 stars

Compliments!

Alex Reingold from Myrentboat really did a great job in finding the perfect catamaran fur us. We were quite late with our booking but he found a catamaran of which both price and location met our requirements!

September 26, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent yacht broker

This service is very responsive, has a lot of inventory and great prices. Excellent communication and customer experience!

September 20, 2020
Unprompted review
Rated 5 out of 5 stars

My impression

I am very satisfied with the booking and support with these team. Actually Myrentboat is the same as booking.com in worldwide, but for yacht charter area. Everything is simple and convenient. Truly guaranteed prices as on the website without any additional hidden costs. You can put the boat on the reservation yourself and decide a little later without paying for the reservation.
Everything is clear here and most importantly fast and convenient! You have information on the name boat, charter company and a lot filters. We could even choose to make the contract directly with the charter company or Myrentboat with their agency discount. All data is open. That is, the company is very reliable and does not hide any data. Many thanks to Mr. Alex for very high quality and fast help, non-standard approach and flexible solutions. He sent a lot of options to us to be able to choose the perfect one. I am confident that this company will be the leaders in yacht charter in the very near future. I can recommend only this online platform.This agency are absolute expert in charter yacht area.
I will choose them the next time as well.

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent and responsive service

I was planning to charter a catamaran in the very uncertain situation because of Covid. So I was booking it several weeks in advance (that is not usual). It was very important for me to get response from the booking company ASAP. And Alex was doing it perfectly! Other companies were not so responsive. Alex was responding to my requests almost 24/7! I really appreciate that. The fact that we signed a contract Sunday afternoon is the real proof that this company you can trust. After signing the contract and transferring the payment all other work of this company was done in time and in expected order. And our family had a very pleasant sailing vacation! Many thanks!

September 1, 2020
Unprompted review
Rated 5 out of 5 stars

UX ability

Site with pretty good user experience: high quality photos, plan of the boats, search by the boat name, button "write by" with lost of the most popular messenger. I've used the last option and got full explanation about all aspects about bareboat charters: needed licenses, countries, bonuses etc.

August 29, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Quick and professional service

Alex is a fantastic organiser and was a big help for us. He is absolute professional. He sent a lot of options to us to be able to choose the perfect one. He answered to all of our questions very quick. I definitely recomend Alex and his company, it is sure that they find the right boat for you and they solve all the problems, questions. The online platform is perfect.
I will choose them the next time as well.
Thank you so much!

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

Helpful staff and quick contact

Our support (Alex) from myrentboat.com was very helpful and professional! He was able to contact us and answer our questions even during the weekend.

July 27, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look