Good service. Lost a star because the glass protector I bought will not allow my finger print to work.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Good quality phone case and screen protector. Fast delivery. Received 6 days after the order was placed. I've ordered from Mytrendyphone before and never had any issues.
I bought a new phone and needed a phone cover to protect it. After a disappointing outcome from my phone supplier, I found the perfect cover on MyTrendyPhone!!!!! Prices are good, delivery was excelle... See more
Products were great value. I couldn't get the replacement part direct from the manufacturer, but MyTrendyPhone had a compatible part for a fraction of the cost. Delighted!
3.3
Average
283 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I liked the service
I liked the service. It was professional and fast.
The product was disappointing. My fingerprint reader will not read my finger when the protective glass is on. So this renders it usless to me.
April 20, 2026
Unprompted review
Reply from Mytrendyphone
Hello,
We would like to sincerely apologize for any inconvenience caused, should there have been an error or irregularity in your case.
In order for us to review the matter as quickly as possible, we kindly ask you to provide your order number. This will allow us to properly check your request and then contact you via email as soon as possible to find a suitable solution for your issue.
Thank you very much for your patience and understanding.
Kind regards,
Customer Service
Advertisement
The item arrived today but it had the wrong mains plug attached.
The item arrived today but it had the wrong plug attached. It had a 2 pin plug and in Ireland we use 3 pin earthed plugs as standard. Otherwise I would have given a higher satisfaction score. A silly and unnecessary omission as the address clearly states the region/country. Since then the item which I had purchased for a family member didn't work and I wanted to return it but even though I provided images of the problem I am required to post it back at my expense to Denmark. I purchased it on the site MyTrendyPhone.ie and I thought that is who I was dealing with as the emails from them were also from .IE. I have not received a reply to my questions only to send it back. This is why I am saying buyer beware when using this site. A very unhappy customer.
April 14, 2026
Unprompted review
Reply from Mytrendyphone
Dear Bob,
We sincerely apologize for the inconvenience caused by receiving the incorrect plug-in.
We kindly ask you to provide us with your order number so that our customer service team can review your case and offer an appropriate solution.
Warm regards,
Great value for a quality case
Great value for a quality case, delivered speedily.
April 2, 2026
Unprompted review
Phone case fit perfect on my phone
Phone case fit perfect on my phone. Love the colour black and space for my cards.
April 2, 2026
Unprompted review
Advertisement
You offered a component at 3-5 days…
You offered a component at 3-5 days delivery. Once bought you informed me of despatch which currently is now 8 days ago and still not received. On enquiring you simply sent tracking info which tells me it's from Denmark for the first time! Why can't you be honest at the sale point!!
April 3, 2026
Unprompted review
Reply from Mytrendyphone
Dear Kate,
We sincerely apologize for the inconvenience caused and truly regret that your order has not yet arrived.
Could we kindly ask you to provide us with your order number? This will allow us to promptly investigate the matter and assist you as quickly as possible.
Thank you very much in advance for your cooperation and understanding.
Product was rubbish no means of the…
Product was rubbish no means of the cover staying on your watch 😂
March 19, 2026
Unprompted review
Reply from Mytrendyphone
Dear Mrs. Cross,
We sincerely apologise that you are not satisfied with the product.
Our Customer Service team will contact you shortly once your case has been reviewed and a solution has been arranged.
Warm regards,
Good service
Good service.
Lost a star because the glass protector I bought will not allow my finger print to work.
March 1, 2026
Unprompted review
Re order number 16987683 **SCAM…
Re order number 16987683 **SCAM ALERT?***
I placed this a couple weeks back and paid (a quite high) delivery fee. To date I have not received anything, I sent an email to the cust care, and not heard anything for a few days. I have sent them another email today to ask for an update or refund, I doubly I'll hear back from them- IS THIS A SCAM SITE?
March 12, 2026
Unprompted review
Reply from Mytrendyphone
Dear Mr. Mohammed,
Please accept our sincere apologies for the inconvenience caused.
Our customer support team will contact you as soon as possible to review your case and assist you in finding an appropriate solution.
Warm regards.
Advertisement
Is looking exactly like in the picture
Good price and excellent product
March 12, 2026
Unprompted review
Only took a couple of days to get my order
I ordered and it took only a couple of days to get my item. Super quick service. Brilliant.
March 4, 2026
Unprompted review
Ordered a Garmin screen protector late…
Ordered a Garmin screen protector late December. Paid for express UPS shipping. Heard nothing, had to reach out for update. Was told item out of stock. Won't be in until late January. Asked for refund. 19th January today. Still no refund. Something not adding up with this website.
December 24, 2025
Unprompted review
Reply from Mytrendyphone
Dear Andy,
We are very sorry to hear that you had an unpleasant experience with us.
Could you please be so kind as to confirm your order number, so that our customer support team can review your case and contact you with further information?
Kind regards,
First and last time ordering from…
Apologies to mytrendyphone but my item arrived today. Don't know who sent me the other item.Will order again.
January 28, 2026
Unprompted review
Reply from Mytrendyphone
Dear Eric,
We sincerely apologise for the inconvenience caused by receiving an incorrect product.
Our customer support team will contact you shortly with an appropriate solution for your case.
Thank you very much for your patience and understanding.
Warm regards,
Advertisement
Wound not buy from again.
Wound not buy from again.
I ordered a screen protector order number 16066801 in December 2024( I know years ago) waited a few week with no delivery. so I got in contact with customer service and was told I needed to fill out an "affidavit" so I did that send it in and heard nothing even after follow up emails. so I eventually gave up on receiving my package. the only reason I did not give them one star is because I ordered a phone case before that and it arrived fast enough (but it started to break after 8 months).
January 24, 2025
Unprompted review
Reply from Mytrendyphone
Dear Tom,
we reviewed your case and after your written statement you were offered a refund.
Customer service will contact you soon regarding your case.
Warm greetings.
This is my 4th or 5th time writing a…
This is my 4th or 5th time writing a review I’m honestly sick and tired of how poorly this is ran my order didn’t come and I was told on the 14th of January I would get a refund and I still haven’t got it yet I’m waiting for my refund if it’s not gonna come I will be taking this further
This is the last time I’ll write all I want is my refund that is yet to come since my order wasn’t delivered this has been going on way too long now I’m sick and tired of it
January 14, 2026
Unprompted review
Reply from Mytrendyphone
Dear Mr. Dempsey,
We are pleased to inform you that your refund has been successfully processed.
Our customer service team has also sent you the proof of payment by email.
Kind regards,
Waited 4 weeks for my order
Waited 4 weeks for my order, zero communication I had to chase the company to find out what was going on (item out of stock etc) only to receive my product and it doesn’t even work! Terrible service
January 23, 2026
Unprompted review
Reply from Mytrendyphone
Dear Ms. Wilson,
We sincerely apologise for the inconvenience you have experienced with our product. Please rest assured that our customer support team will contact you shortly to discuss a suitable solution for your case.
Thank you very much for your patience and understanding.
Kind regards,
I still haven't received my phone cover…
I still haven't received my phone cover and screen protector having ordered on 14th January. The website says delivery will be in 3-5 working days. I'm very frustrated as I can't use my new phone and when I contacted an agent, I was told to get back onto them if it hadn't arrived by 29th January. This is not in line with what is being advertised by your company.
January 22, 2026
Unprompted review
Reply from Mytrendyphone
Dear Olivia,
We are very sorry that you still have not received your order.
Customer support will contact you shortly with a solution for your case.
Warm greetings.
Advertisement
I didn’t receive the phone cover I…
I didn’t receive the phone cover I purchased. I got a sent notice on the 30th Jan
January 9, 2026
Unprompted review
Reply from Mytrendyphone
Hello,
We would like to kindly inform you that we have just contacted you via email. Together, we will find a suitable solution as quickly as possible to ensure that you are satisfied with the delivery.
We sincerely apologize for any inconvenience caused.
If you have any further questions, please do not hesitate to contact us.
Kind regards,
Customer Support Team
MyTrendyPhone
Fast delivery
Fast delivery, cheep cost came as described on the website
January 7, 2026
Unprompted review
I still have not got my delivery after…
I still have not got my delivery after 8 days from purchase!!
December 26, 2025
Unprompted review
Reply from Mytrendyphone
Dear Matthew,
We sincerely apologize that you have still not received your order.
Our customer support team will contact you shortly to provide you with an update regarding the status of your order.
Warm greetings,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.