We needed help because we have moved into a flat with a Whirlpool fridge/freezer and had no instruction book about it. We thought the water filter needed replacing but were told that there was no... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy booking process and great communication from George who came out to do the repair. By giving him as much information as possible he was able to preorder the parts required. Came at a convenient t... See more
Company replied
Found this company by doing a google search as needed someone to come & look at my washing machine which had been making a very loud noise on its last spin. Spoke to a very pleasant lady called Helen... See more
Company replied
Even though my fridge freezer was unable to be repaired, this was not the fault of Stefan, the very helpful engineer who came out. He was very knowledgeable and patient and a lovely calm individual. A... See more
Company replied
Company details
About NAC
Written by the company
Washing Machine Repairs
Tumble Dryer Repairs
Oven Repairs
Hob Repairs
Fridge Freezer Repairs
Cooker Hood Repairs
Dishwasher Repairs
Cooker Repairs
We are an established and highly regarded brand within the domestic appliance repairs environment carrying out thousands of repairs to domestic appliances at a nationwide level every month. We work with accredited and experienced domestic appliance engineers to provide premium levels of service at a reasonable cost. Our network of employed and self employed engineers cover most parts of the UK and we aim to operate a same-day / next-day service.
Get A New Repair Quote Speak With Customer ServiceNAC (Domestic Appliances) Ltd
Written by the company
- We're focussed on being the best!
- Deliverability: We carry out thousands of domestic appliance repairs nationwide month after month with excellent feedback and many happy customers throughout the UK. Our target is to attend a first visit within 24 Hours of the reported fault and in most instances, we achieve this target. Service Support: Occasionally, things do not go as planned. We have a commitment to our customers so that when something goes wrong, we will try our utmost to resolve any problem quickly, efficiently and fairly.
All Repairs Guaranteed
Highly qualified local engineers
We believe in our skills and follow that up with a standard guarantee of our work to give you peace of mind.
Contact info
4 Calder Close, Calder Park, WF4 3BA, Wakefield, United Kingdom
- nacrepair.co.uk
4.7
Excellent
31K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt call and useful information given
August 13, 2026
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
David was prompt and professional
David was prompt and professional. Fixed my problem. Would use again
August 6, 2026
Unprompted review
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Heatwave nightmare!
Suddenly finding, in the middle of a heatwave that my fridge had stopped working, presented me with my worse nightmare. I had no alternative way to keep even the 'basics' cool, am not very mobile and a full- time carer for a dementia sufferer, all of which added to my inability to just pop out and get fresh supplies as and when required, whilst seeking a repairer or replacement fridge. I feel extremely fortunate therefore to have located NAC on the Internet and even more fortunate to also find that I was able to book a slot, for an engineer to attend, quickly. James turned up at 8 am, less than 30 hours after booking the repair, and within 30 minutes had resolved the problem explaining what had caused it and what he had done. He is clearly a first class tradesman. I can't thank both him and NAC enough for their prompt and excellent service. I have since taken out an annual NAC Prime membership to ensure that I can have peace of mind, in the future, and take advantage of the priority NAC call out system and discounted service charges, should I have any other 'white goods' breakdowns. Thank you very much NAC (and James).
August 7, 2026
Unprompted review
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Plamen was very polite and informed us…
Plamen was very polite and informed us of exactly about the problem and information as how he thougjt as to what possibly how caused it.
August 13, 2026
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Great service.
Great service from Josh. He resolved the problem with the washing machine quickly and effectively. Very happy with the experience.
August 4, 2026
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Easy to book and the repair man was…
Easy to book and the repair man was very helpful and sorted my dishwasher out. Would definitely recommend.
August 15, 2026
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Oven not heating
The electrical engineer who came to repair our oven was very polite and courteous. He had to come back to fix the oven fault, That was a week later, but obviously the spare had to be got. The cooker is now working again. Excellent job done.
August 11, 2026
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Prompt response and successful repair.
August 13, 2026
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Really nice friendly man called Dave…
Really nice friendly man called Dave came and was very knowledgeable and sorted out the problem
August 6, 2026
Unprompted review
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Your engineer arrived punctually at the…
Your engineer arrived punctually at the time stated and he efficiently replaced the igniters on the two defective burners. Hassle and trouble free the experience was what I expected. I will be contacting you again if any further faults occur with my Britannia Range oven
August 13, 2026
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Very easy to use system,
Very easy to use system,, although there was no mention of costs until I was well into booking!!! Good response with follow-up personal phone call... Many thanks..
August 13, 2026
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Prompt and efficient service
The engineer was with us within hours and did a splendid repair. I would highly recommend them.
August 13, 2026
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Very helpful engineer
Even though my fridge freezer was unable to be repaired, this was not the fault of Stefan, the very helpful engineer who came out. He was very knowledgeable and patient and a lovely calm individual. A credit to your business. He gave me great advice which has enabled me to purchase another fridge freezer.
August 14, 2026
Unprompted review
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
prompt and efficient repair
August 13, 2026
Unprompted review
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
We found Dave extremely helpful
August 14, 2026
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Great service from the electrician
Dave , the electrician you sent to us , kept us updated and informed with the cooker issue we had .Turned up when he said he was coming .Very impressed with his professionalism
August 14, 2026
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Easy and helpful
Good communication, quick response, asked the right questions to recommend the right visit and booked someone in - very easy and helpful.
August 12, 2026
Unprompted review
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
The cooker problem was resolved quickly…
The cooker problem was resolved quickly and professionally. I would definitely use this company again.
August 13, 2026
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
Good communication
Good communication, prompt appointment and honest chap who did his best to effect a repair. Reasonable value for money too.
July 23, 2026
Reply from NAC
Hi,
Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.
If we can help again in the future, please feel free to get in touch.
Kind Regards,
NAC Customer Service Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.