I had great phone support. Very helpful staff and also kind. The plugins for signing and the website itself are kind of complicated and feel old and too Italian:)) But it's ok.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The steps to reach the point to meet the operator were really challenging. Even if at the start of conversation the laptop camera was working, after few seconds shut itself off, without any possibilit... See more
I am very pleased with your services. Everything, starting from the purchasing process, to the identity checkup, all the support received promptly for all the questions I asked via e-mail has been to... See more
Fast answer and resolution I was relieved that communication with the Namirial team was easy and their reply was fast, so that I could solve the error I encountered when trying to activate the vouc... See more
Company details
Contact info
Nerva Traian, No. 3, 8th Floor, 031041, Bucharest, Romania
- contacts@namirial.com
- namirial.ro
4.3
Excellent
4K reviews
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Everything was easy and smooth
Everything was easy and smooth. Very good User Interface.
March 6, 2026
liked the app and the fact that I can…
liked the app and the fact that I can sign without a device.
disliked the discussion with the help department - you should invest in client service trainings. she basically scolded me for not understanding how to use the app at first.
March 10, 2026
Recommend Namirial!
March 2, 2026
fast and profi
March 5, 2026
Fast&effective!
March 3, 2026
Great service
February 23, 2026
Disappointment
I sent several emails requesting a password reset and received no response.
February 27, 2026
Very good customer service: patience and solutions.
The interaction with Namirial support was prompt, polite, and helpful!
February 20, 2026
Complete chaos
Complete chaos, 0 usability and guideline for Romanian users, there is no clear path and no real info about how to integrate on ANAF portal their service.
Worst choices ever.
February 2, 2026
I ve canceled the process due to long…
I ve canceled the process due to long time and heavy . But i didn't received the money that i ve pay in advane!
March 6, 2026
Unprompted review
Fake advertising practices
Fake advertising! They use a fake price of "€51 for 3 years" in their ads to lure you in, then on the website the actual price is €70 + VAT.
I wrote support to ask them about this price discrepancy and they answered very slow, in 2 days, with a very general reply template saying: "Visit the site for our prices."
Very unprofessional, especially in a situation where false advertising is illegal not only in Romania, but at an EU level.
March 4, 2026
Unprompted review
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