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Naplesboutique Reviews 

193
•
TrustScore 3.5 out of 5

3.6

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently found the ordering process easy and straightforward, appreciating clear communication and prompt updates about their purchases. Many also praised the website for being user-friendly and simple to navigate, expressing excitement for their upcoming orders based on attractive designs. Conversely, some people were dissatisfied with product quality, noting items often did not match website pictures or descriptions. Many reported significant return policy issues, including unexpected international shipping to China and difficulties securing refunds, despite the company appearing US-based. Some customers also experienced sizing problems, finding items were not true to size.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing significant disappointment. Reviewers... See more

Website

Clients share ambiguous opinions on the website, with many expressing significant dissatisfaction, citing... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant disappointment, describing... See more

Order

Customers consistently note positive experiences with order, praising the simple, quick, and easy ordering... See more

Return policy

Users describe negative interactions with the return policy, with many reviewers reporting that the company... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy to place the order, the reviews were great about the quality of the clothing.

Rated 5 out of 5 stars

The communication is spectacular! From the moment that you order until arrival. You are provided with details about the order. When I decided to place the order I was thrilled to see that they had low... See more

Rated 5 out of 5 stars

I am 72 was looking for an elegant simple quality dress for a family beach portrait and this is it! The price was great and the ordering process was sooo easy. Can hardly wait for it to arrive! Thank... See more

Rated 5 out of 5 stars

Everything was really easy about the website. Easy to find what it was I was looking for and seamless checkout. The dresses are beautiful and I can’t wait to wear them. I also ordered a very chic jump... See more

Company details

  1. Clothing Store
  2. Women's Clothing Store

Contact info

3.6

Average

TrustScore 3.5 out of 5

193 reviews

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No history of asking for reviews

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3.6

All reviews

(193)

193 reviews in the last 12 months

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Rated 1 out of 5 stars

Do Not Buy From Them!

There is no way the positive reviews so far are real. I ordered a medium, which says 8-10, it's more like a 4. The material is low quality & in no way good enough for a wedding type guest. I'd compare it to buying a dress from Ross or Walmart. Heck, Walmart is better.
They are also giving me the run around trying to do a refund & return. First they said, sure, just send pictures so we know it isn't damaged, then they offer me 125% store credit, then they offered me 10% discount plus 50% discount on a new purchase. We'll see how many times it takes to get return info.

Update: Return info is an insane address in China. Estimated cost was $30-60 to ship back. Not worth the trouble. This must be how they make money. I'll just get an $11 refund on a $60 donation to Goodwill. Ugh.

May 5, 2026
Unprompted review
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Rated 5 out of 5 stars

First of all love your dresses

First of all love your dresses, can't wait to see them up close. I really liked the size guide that was available on their site, it helped me with my size choice. They have a wonderful selection of clothes.

May 4, 2026
Unprompted review
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