First of all, stop saying sorry you had an unpleasant experience. With almost a decade of gaming experience, I can say that there's no chance of winning RTP back (I'm not even talking about winning fo... See more
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As a gambler I find it very important not to cross your limits. It must be entertaining, like going to the fair. Purely for fun. I like that you can set a monthly limit, so you don't get carried awa... See more
Company replied
Nice games. Really enjoyable. Also sometimes nice winnings. Now depends what it means for everyone WINING! Qick withdraw of your winnings as well. Overall, it is a online casino that i do recomand!... See more
Company replied
It'd difficult to verify the history of your bets Het is niet zo gemakkelijk om een overzicht van uw weddenschappen te bekomen . Voor de rest alles ok
Company replied
Company details
Written by the company
Excitement and entertainment in a safe, protected environment. That is what Napoleon Sports & Casino represents. Napoleon is the Belgian market leader in online entertainment and is the owner and operator of the Grand Casino of Knokke, as well as operating about 25 arcades throughout Belgium. As a Belgian company, Napoleon Sports & Casino takes full responsibility for sustainable entertainment. Napoleon currently employs around 400 people for who, as part of the pan-European Super Group, there is a focus on long-term growth and international development possibilities. Napoleon, with headquarters in Erembodegem near Aalst, has experienced steady growth since its inception more than 40 years ago.
Contact info
Belgium
- napoleongames.be
You should know
3.5
Average
2K reviews
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Good platform
Good platform with simple and clear rules. I would recommend this app to all, even beginners.
June 18, 2026
Reply from Napoleon Sports & Casino
Hi Jonas, great to hear the platform feels simple and clear, and that you would recommend it even to beginners. Making it easy to find your way around is exactly what we aim for. Thanks for the recommendation.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Top fair and easy
June 19, 2026
Reply from Napoleon Sports & Casino
Hi Fanny, thank you for the kind words. Fair and easy is exactly how we want every player to experience Napoleon, so it is great to hear it landing that way for you.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
One of the only that sometime's…give money
One of the only that sometime's pay,,,casino syar is better with bonus giving......i like the two of us......
June 1, 2026
Reply from Napoleon Sports & Casino
Hi Marc, thanks for the kind words, we're really glad you enjoy your time with us. That's exactly the experience we aim to deliver, and we'll keep working to make every session worth it.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
You guys block me because i filled in…
You guys block me because i filled in the wrong password by accident
June 15, 2026
Reply from Napoleon Sports & Casino
Hi Lucas, sorry for the trouble. If your account got locked after an incorrect password, that is a security measure to protect you, and our team can help you get back in. Email us at support@napoleongames.be with 'Trustpilot review' in the subject and your Trustpilot name, and we'll sort out the unlock with you.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
When you play 1536 spins and only get…
When you play 1536 spins and only get the bonus game 1 time you know something isn’t adding up. It is statistically even impossible. Yet with napoleon anything is possible. You always see the same people win in the daily tournaments.
June 19, 2026
Reply from Napoleon Sports & Casino
Hi Michael, we understand why a long run with very few bonus rounds feels off, and that's frustrating. The outcome of every game, the bonus rounds included, is completely random and not something we influence. The daily tournament results come down to chance in the same way. Thanks for taking the time to share it.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Reply from Napoleon Sports & Casino
Hi Kenji, great to hear you're having fun with us. A genuinely enjoyable experience is exactly what we aim for. Thanks for the positive review.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Love the app
June 19, 2026
Reply from Napoleon Sports & Casino
Hi Yarne, love that you love the app. We put a lot of work into keeping it smooth and easy, so it's great to hear it lands well for you. Thanks for the kind words.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Suspense
Foto me it is fun to play everyday little amounts in Napoleon sports. There is always wait and see.
June 19, 2026
Reply from Napoleon Sports & Casino
Hi Adolf, great to hear you enjoy Napoleon Sports, the wait-and-see really is half the fun. Keeping it light with small amounts is a nice way to play. Thanks for sharing your experience.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Fiching with helecopter en airplain en you must taek the fich.
Somtimes when you play a game i gif a example. With the game that you caint fiching. When i puth stop ith noth stop buth 3 seconds afther ith stop. Its noth honest. My husband play a loth and always hi is angrie when this happend. And you see ith directly
June 19, 2026
Reply from Napoleon Sports & Casino
Hi Steven, thanks for flagging this. If a game isn't behaving the way it should when you stop or play it, that's something we want to look into, so it's best to reach us at support@napoleongames.be with the name of the game and what happens. Put 'Trustpilot review' in the subject and your Trustpilot name in the message so we can connect it to your review.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Reply from Napoleon Sports & Casino
Hi Drilon, amazing to hear you like the app this much. We work hard to keep it smooth and enjoyable, so that means a lot. Thanks for the kind words.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Daily spin is way off.
Daily spin is way off.
No luck or 10 points rarely 100 or 200 . How can you say this is fair if j hit always no luck or 10points
June 19, 2026
Reply from Napoleon Sports & Casino
Hi Massimo, thanks for taking the time to share this. The daily spin runs completely automatically and its outcome is random. We appreciate you letting us know how it's landing for you.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
I not recomand please don’t play i…
I not recomand please don’t play i spend 500 in 30 min dont pay me
50 euro shame
June 19, 2026
Reply from Napoleon Sports & Casino
Hi Robert, sorry to hear it. The outcome of every bet is random, and that is not something we influence. The 50 euro that hasn't been paid out is a different matter, and that we can absolutely trace for you. Email us at support@napoleongames.be with "Trustpilot review" in the subject and your Trustpilot name, and we will follow up on the payment.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on stopoptijd.be
Reply from Napoleon Sports & Casino
Hey Heidi, leuk om te horen dat je onze spelletjes leuk vindt en dat de uitbetalingen zo vlot verlopen. Daar doen we elke dag ons best voor. Bedankt voor je positieve review.
Het Napoleon Games team
+21 - Gokken kan verslavend zijn. Stop op tijd! Meer info op www.stopoptijd.be
Reply from Napoleon Sports & Casino
Hi Kyle, sorry you ran into trouble placing your bet. We'd like to look into what happened so it doesn't keep getting in your way. Email us at support@napoleongames.be with 'Trustpilot review' in the subject and your Trustpilot name, and we'll check it with you.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Its one of the best
Its one of the best . Also a great and honest payment system. but the win ratio could be a little a little bit higher 😕
June 19, 2026
Reply from Napoleon Sports & Casino
Hi Ken, great to hear we're up there as one of the best for you, and that the payouts feel fast and fair. That honest, reliable payment experience is exactly what we work for. On the wins, the outcome of every game is completely random and not something we influence. Thanks for the kind words.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
No win in casino if you win one time you will lose 10000 times
I lost my money in that app
June 18, 2026
Reply from Napoleon Sports & Casino
Hi Haydar, we hear you, a run without wins is no fun. The outcomes of our games are completely random and not something we influence. If you ever feel you're playing more than you'd like, you can use the responsible-gaming tools in your account, such as deposit limits. Thanks for taking the time to share this.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
I never win.
June 19, 2026
Reply from Napoleon Sports & Casino
Hi Claudio, sorry the wins haven't landed the way you'd hoped. The outcome of every game is completely random and not something we influence. Thanks for taking a moment to share it.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Quick payments Firm app
June 19, 2026
Reply from Napoleon Sports & Casino
Hi Jeroen, great to hear the payments are quick and the app feels solid. Keeping it fast and reliable is exactly what we work for. Thanks for the kind words.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Its easy to play only want to gain more…
Its easy to play only want to gain more with the daily spin
June 19, 2026
Reply from Napoleon Sports & Casino
Hi Bianca, thank you for your review! Great to hear you find it easy to play. See you soon.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Reply from Napoleon Sports & Casino
Hi Tsegay, thank you for your review! Great to have you with us at Napoleon Games. See you soon.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
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